Quota Management - Account information unavailable

[Guest Ricki_Ricardo]

We have a Windows 2003 Server, up to date on patches. When I look at the

quotas for users, I see "account information unavailable" for many users.

Some may have left, but many are still here and in the same domain as

everyone else. Since it is one domain, I don't believe it is a trust issue.

 

By matching up user folders with users in the quota list, I can find which

are "missing". Just to choose one, user X has 40MB they used in their

folder. I can see their folder and their files, but their quota entry is one

that is "account information unavailable". I thought I could go in and add a

quota entry, but alas when I do that their name does appear, but disk space

used shows 0. I've turned the quota off and back on to see if something

magical would work, but alas it did not.

 

Thanks for any ideas on what it might be. Fortunately none of the people

with problems are close to our quota limit as I'm not sure what the system

would do.