wndows 2000 TS printer question

[Guest Yips]

Currently, most laser or inkjet printer are using USB port, we found that

some of the printer models are unable to connect between W2K TS server and

client.

 

We have try to contact the printer hardware vendor and distributor, however,

they said they have no printer driver testing for terminal server .

 

We are using

Server side: Windows 2000(sp4) Terminal Server

Client side: Windows 2000Pro(sp4) or Windows XPpro(sp2)

Remote desktop version: 5.1

 

How do we get the printer support information for Terminal server?

 

Thanks.

[Guest Sidney Collum]

Re: wndows 2000 TS printer question

 

On Jan 24, 9:04 pm, "Yips" <al...@yipschemical.com> wrote:

> Currently, most laser or inkjet printer are using USB port, we found that

> some of the printer models are unable to connect between W2K TS server and

> client.

>

> We have try to contact the printer hardware vendor and distributor, however,

> they said they have no printer driver testing for terminal server .

>

> We are using

> Server side: Windows 2000(sp4) Terminal Server

> Client side: Windows 2000Pro(sp4) or Windows XPpro(sp2)

> Remote desktop version: 5.1

>

> How do we get the printer support information for Terminal server?

>

> Thanks.

 

Hello, Yips.

 

Here are a couple of ideas for you to try that have worked for me when

presented with USB printers and Terminal Servers.

 

1. If the printer is connected to a workstation via USB, then create

a static reservation for the workstation so it's IP address doesn't

change and share the printer. On the Terminal Server, create a local

printer port mapped to \\IP address\sharename. You might also

consider setting permisions on the printer to keep others from

accidentially sending their print jobs to the wrong printer. If

others don't have permission to use the printer, they won't see it as

an available printer.

2. If the printer has a USB connection only and several people will

be using it, consider purchasing a USB printserver, but do some

research first to ensure the printserver is compatible with your

printer. You can then create a local TCP/IP port on the Terminal

Server, load the driver, and grant the appropriate permissions.

 

With that said, I have found a couple of printers over the years whose

drivers will not work with TS no matter what I try. In that case, I

present an alternative printer choice to the individual that WILL work

with TS or look to see if there is an available printer that can be

swapped out and made to work.

 

Sidney