Network Printer offline server 2003 untill re install

[Guest Peter]

Hello there.

 

 

I am currently swapping all the printers in the office to the new print

server we have. We have 6 in total and 5 are working without issues.

 

I am having an issue trying to get a network printer to stay online.

After i add it to my print server it will stay on status "ready" for about

30 mins to an hour where i can successfully print, however after that time

the printer changes to offline. I first thought it was the printer that was

the problem so i went and checked the physical connections and all seemed ok.

I then checked further by adding the printer connection to the old print

server, and the printer then reports as "ready" and has been for the past 2

days. However on the new print server the same printer reports as offline.

The only way i have been able to re-enable it is by deleting the printer on

the server and re adding it.

 

When the printer states it is offline i cant ping it at all. However after

deleting and re-creating the printer i am able to ping it for the time that

it is online.

 

I have checked to ensure that printer offline is not selected

 

any ideas on what the problem could be?

adding the printer connection to the old print server, and the printer then

reports as "ready" and has been for the past 2 days. However on the new print

server the same printer reports as offline. The only way i have been able to

re-enable it is by deleting the printer on the server and re adding it.

 

When the printer states it is offline i cant ping it at all. However after

deleting and rr-creating the printer i am able to ping it for the time that

it is online.

 

I have checked to ensure that printer offline is not selected

 

any ideas on what the problem could be?