NO SOUND DEVICE!!!

[daryls]

hi my computer was running on vista but i had problems with it so i installed windows xp no im getting no sound

 

my computer is a packard bell

Field Value

Motherboard ID 09/18/2007-PT890-8237A-6A7L8FKEC-00

motherboard name unknown

 

any help whould be appriceated cheers

[Plastic Nev]

Hi daryls, and welcome to Extreme Tech Support - Free PC Help.

Considering you have changed the operating system you will probably need new drivers for more than just the sound system.

In order for us to help you obtain and download these drivers we do need to know a bit more about your machine, is it a desktop or laptop, and from the label we could do with full model number and name of model.

Also it would help to know what the name and type of the sound system is.

Nev.

[daryls]

Hi daryls, and welcome to Extreme Tech Support - Free PC Help.

Considering you have changed the operating system you will probably need new drivers for more than just the sound system.

In order for us to help you obtain and download these drivers we do need to know a bit more about your machine, is it a desktop or laptop, and from the label we could do with full model number and name of model.

Also it would help to know what the name and type of the sound system is.

Nev.

 

 

 

its a desktop, whats the easyest way to get model number i know it was a real teck sound system thanks for reply

[Plastic Nev]

There should be a label stuck to the back of the tower box with all the information we may need.

However, for the moment, click start go to "Run" and type in or copy and paste-

 

devmgmt.msc

 

click OK or the enter key. scroll down the list till you come to "sound, video and game controllers and click the + to expand it, Let us know what is in that list and whether there are any yellow exclamation marks or red question marks next to any of them.

Nev.

[daryls]

There should be a label stuck to the back of the tower box with all the information we may need.

However, for the moment, click start go to "Run" and type in or copy and paste-

 

devmgmt.msc

 

click OK or the enter key. scroll down the list till you come to "sound, video and game controllers and click the + to expand it, Let us know what is in that list and whether there are any yellow exclamation marks or red question marks next to any of them.

Nev.

 

 

audio codecs

audio codecs

legacy audio drivers

legacy audio drivers

legacy audio drivers

legacy video capture device

media control devices

video codecs

 

like this theres no yellow or red marks

[Plastic Nev]

OK, we really do need some more information. The motherboard number you posted is not much use without knowing the make. Can you remove the side panel and look at the board, the make name should be on it somewhere, that would help a great deal.

Next, is go back to "Run" and type or copy and paste.

 

msinfo32

 

That may tell us something.

 

Though it is a bit strange that there are no yellow or red marks if drivers are missing.

Nev.

[daryls]

hi the motherboard model is foxconn N15235 and computer is packard bell BV SYSTEM MODEL IS xtreme X2712 and system type is X86-based PC thanks for the quick responses pal

[snow]

Hi, this is the driver page on Packardbell's website for your computer:

Downloads - IXTREME X2712 - PB81X08301 - iXtreme - platform_amadeus_ixtreme - Desktop

 

If you don't have the sound and video drivers in perticular, then download and install them both. Don't worry about the BIOS update; that's something you should only do if problems arise.

[daryls]

it wont install because im using xp and not vista it say it requires windows NT version 6.0.6000 or later

[snow]

Yes, I just noticed that they state Windows Vista is required for the Audio driver and Video driver.

 

I'm afraid you may be out of luck. Window XP is now an old operating system (nearly 9 years old) and brand new hardware is no longer being supported on it.

 

If you run windows update with the 'Custom' option it may pick up Microsoft drivers for some of the missing hardware, but I think it's unlikely.

 

Others may have different thoughts on this, but I'd re-install Vista. It's best to use the OS your computer was designed for.