Application only works in install mode

[Guest jkf1024]

On a Windows 2003 SP1 Terminal Server, I have installed an application.

Before installation, I used the "change user /install" command. After

installation, I used "change user /execute." The application connects to a

repository on a remote SQL server for authentication.

 

The problem is user log in fails if the server is in excecute mode. If I

change it back to install mode they are able to log in. We have tested

multiple times with the same credentials so it's not a case of mistyping. I

have also tried reinstalling using Add/Remove Programs but the the result is

the same.