Basic volumes disappear after Hotfix updates and reboot

[Guest dirk2112]

I have 45 basic volumes (logical drives with extended partitions and no drive

letters) that are pointing to an EMC Clarion 700. Over the weekend some

folks decided to install some hotfix/patches to my server. After the reboot,

the system (disk manager) now only sees 10 of the 45 disks. I am at a loss

as to how to find out what happened. Some folks think it is a permission

problem related to security, but I don't even know where to look.

 

Any help is appreciated!

 

Mike

[Guest NeilH]

Re: Basic volumes disappear after Hotfix updates and reboot

 

Why not ask the folks who did the hotfix/patching?

It is their responsibility to ensure that what they do is working correctly

and not causing any problems. Why must you clear up THERE mess!!

Did they do the update with your permission?, if not then hire someone to

fix the problem and charge the relevant people. Maybe next time they will

think before upsetting a system!!

 

Sorry for not answering your question directly, but there are far too many

people who don't know what they are doing but are still allowed to mess

systems up and get away with it.

 

 

"dirk2112" <dirk2112@discussions.microsoft.com> wrote in message

news:8D44DE8D-7270-4901-A180-CF7C4FE143C1@microsoft.com...

> I have 45 basic volumes (logical drives with extended partitions and no

drive

> letters) that are pointing to an EMC Clarion 700. Over the weekend some

> folks decided to install some hotfix/patches to my server. After the

reboot,

> the system (disk manager) now only sees 10 of the 45 disks. I am at a

loss

> as to how to find out what happened. Some folks think it is a permission

> problem related to security, but I don't even know where to look.

>

> Any help is appreciated!

>

> Mike

[Guest Edwin vMierlo [MVP]]

Re: Basic volumes disappear after Hotfix updates and reboot

 

First of all, I fully agree with NeilH !!!

 

Secondly, actually "seeing" disks in disk management has nothing to do with

NTFS security, as NTFS security is on Volume level, not on Device level

 

- Start with rolling back the patches they have loaded

- if you are using EMC PowerPath, run "powermt display dev=all" on the

command prompt, and see if PowerPath is seeing all the devices.

 

rgds,

Edwin.

 

 

 

"NeilH" <neil@nospam.uk> wrote in message

news:uURjo10YIHA.3400@TK2MSFTNGP03.phx.gbl...

> Why not ask the folks who did the hotfix/patching?

> It is their responsibility to ensure that what they do is working

correctly

> and not causing any problems. Why must you clear up THERE mess!!

> Did they do the update with your permission?, if not then hire someone to

> fix the problem and charge the relevant people. Maybe next time they will

> think before upsetting a system!!

>

> Sorry for not answering your question directly, but there are far too many

> people who don't know what they are doing but are still allowed to mess

> systems up and get away with it.

>

>

> "dirk2112" <dirk2112@discussions.microsoft.com> wrote in message

> news:8D44DE8D-7270-4901-A180-CF7C4FE143C1@microsoft.com...

> > I have 45 basic volumes (logical drives with extended partitions and no

> drive

> > letters) that are pointing to an EMC Clarion 700. Over the weekend some

> > folks decided to install some hotfix/patches to my server. After the

> reboot,

> > the system (disk manager) now only sees 10 of the 45 disks. I am at a

> loss

> > as to how to find out what happened. Some folks think it is a

permission

> > problem related to security, but I don't even know where to look.

> >

> > Any help is appreciated!

> >

> > Mike

>

>

[Guest dirk2112]

Re: Basic volumes disappear after Hotfix updates and reboot

 

You're both right regarding others jackin with my stuff...problem is due to

politics I have to fix their mistakes...it sucks trust me...I know!

 

Anywy, I ran the "powermt" statement and it looks like it returned

information on all 45 luns..although I'm not sure what the information really

means, but it looks like it can see the devices.

 

I'm not really an OS expert...is there an easy way to roll-back the

hotfix/patches that were applied?

 

Thanks very much for the help!

dirk

 

"Edwin vMierlo [MVP]" wrote:

> First of all, I fully agree with NeilH !!!

>

> Secondly, actually "seeing" disks in disk management has nothing to do with

> NTFS security, as NTFS security is on Volume level, not on Device level

>

> - Start with rolling back the patches they have loaded

> - if you are using EMC PowerPath, run "powermt display dev=all" on the

> command prompt, and see if PowerPath is seeing all the devices.

>

> rgds,

> Edwin.

>

>

>

> "NeilH" <neil@nospam.uk> wrote in message

> news:uURjo10YIHA.3400@TK2MSFTNGP03.phx.gbl...

> > Why not ask the folks who did the hotfix/patching?

> > It is their responsibility to ensure that what they do is working

> correctly

> > and not causing any problems. Why must you clear up THERE mess!!

> > Did they do the update with your permission?, if not then hire someone to

> > fix the problem and charge the relevant people. Maybe next time they will

> > think before upsetting a system!!

> >

> > Sorry for not answering your question directly, but there are far too many

> > people who don't know what they are doing but are still allowed to mess

> > systems up and get away with it.

> >

> >

> > "dirk2112" <dirk2112@discussions.microsoft.com> wrote in message

> > news:8D44DE8D-7270-4901-A180-CF7C4FE143C1@microsoft.com...

> > > I have 45 basic volumes (logical drives with extended partitions and no

> > drive

> > > letters) that are pointing to an EMC Clarion 700. Over the weekend some

> > > folks decided to install some hotfix/patches to my server. After the

> > reboot,

> > > the system (disk manager) now only sees 10 of the 45 disks. I am at a

> > loss

> > > as to how to find out what happened. Some folks think it is a

> permission

> > > problem related to security, but I don't even know where to look.

> > >

> > > Any help is appreciated!

> > >

> > > Mike

> >

> >

>

>

>

[Guest dirk2112]

Re: Basic volumes disappear after Hotfix updates and reboot

 

I spoke to EMC and looks like the "powermt" results I got only listed paths

that were there and not actually all the disks that were good. How do I make

sure security and/or permissions are correct so that powerpath can see the

luns?

 

dirk

 

"dirk2112" wrote:

> You're both right regarding others jackin with my stuff...problem is due to

> politics I have to fix their mistakes...it sucks trust me...I know!

>

> Anywy, I ran the "powermt" statement and it looks like it returned

> information on all 45 luns..although I'm not sure what the information really

> means, but it looks like it can see the devices.

>

> I'm not really an OS expert...is there an easy way to roll-back the

> hotfix/patches that were applied?

>

> Thanks very much for the help!

> dirk

>

> "Edwin vMierlo [MVP]" wrote:

>

> > First of all, I fully agree with NeilH !!!

> >

> > Secondly, actually "seeing" disks in disk management has nothing to do with

> > NTFS security, as NTFS security is on Volume level, not on Device level

> >

> > - Start with rolling back the patches they have loaded

> > - if you are using EMC PowerPath, run "powermt display dev=all" on the

> > command prompt, and see if PowerPath is seeing all the devices.

> >

> > rgds,

> > Edwin.

> >

> >

> >

> > "NeilH" <neil@nospam.uk> wrote in message

> > news:uURjo10YIHA.3400@TK2MSFTNGP03.phx.gbl...

> > > Why not ask the folks who did the hotfix/patching?

> > > It is their responsibility to ensure that what they do is working

> > correctly

> > > and not causing any problems. Why must you clear up THERE mess!!

> > > Did they do the update with your permission?, if not then hire someone to

> > > fix the problem and charge the relevant people. Maybe next time they will

> > > think before upsetting a system!!

> > >

> > > Sorry for not answering your question directly, but there are far too many

> > > people who don't know what they are doing but are still allowed to mess

> > > systems up and get away with it.

> > >

> > >

> > > "dirk2112" <dirk2112@discussions.microsoft.com> wrote in message

> > > news:8D44DE8D-7270-4901-A180-CF7C4FE143C1@microsoft.com...

> > > > I have 45 basic volumes (logical drives with extended partitions and no

> > > drive

> > > > letters) that are pointing to an EMC Clarion 700. Over the weekend some

> > > > folks decided to install some hotfix/patches to my server. After the

> > > reboot,

> > > > the system (disk manager) now only sees 10 of the 45 disks. I am at a

> > > loss

> > > > as to how to find out what happened. Some folks think it is a

> > permission

> > > > problem related to security, but I don't even know where to look.

> > > >

> > > > Any help is appreciated!

> > > >

> > > > Mike

> > >

> > >

> >

> >

> >

[Guest Edwin vMierlo [MVP]]

Re: Basic volumes disappear after Hotfix updates and reboot

 

Continue to work with EMC !

That is why you have support contracts !

 

- if the "powermt display dev=all" command shows all the disks then your

storage and storage connectivity is OK

 

next:

- is this a cluster ? (because clusdisk.sys could *hide* disks from disk

management)

 

 

"dirk2112" <dirk2112@discussions.microsoft.com> wrote in message

news:8D67ACC4-0EE5-417F-9FA6-AF0315AF2EBE@microsoft.com...

> I spoke to EMC and looks like the "powermt" results I got only listed

paths

> that were there and not actually all the disks that were good. How do I

make

> sure security and/or permissions are correct so that powerpath can see the

> luns?

>

> dirk

>

> "dirk2112" wrote:

>

> > You're both right regarding others jackin with my stuff...problem is due

to

> > politics I have to fix their mistakes...it sucks trust me...I know!

> >

> > Anywy, I ran the "powermt" statement and it looks like it returned

> > information on all 45 luns..although I'm not sure what the information

really

> > means, but it looks like it can see the devices.

> >

> > I'm not really an OS expert...is there an easy way to roll-back the

> > hotfix/patches that were applied?

> >

> > Thanks very much for the help!

> > dirk

> >

> > "Edwin vMierlo [MVP]" wrote:

> >

> > > First of all, I fully agree with NeilH !!!

> > >

> > > Secondly, actually "seeing" disks in disk management has nothing to do

with

> > > NTFS security, as NTFS security is on Volume level, not on Device

level

> > >

> > > - Start with rolling back the patches they have loaded

> > > - if you are using EMC PowerPath, run "powermt display dev=all" on the

> > > command prompt, and see if PowerPath is seeing all the devices.

> > >

> > > rgds,

> > > Edwin.

> > >

> > >

> > >

> > > "NeilH" <neil@nospam.uk> wrote in message

> > > news:uURjo10YIHA.3400@TK2MSFTNGP03.phx.gbl...

> > > > Why not ask the folks who did the hotfix/patching?

> > > > It is their responsibility to ensure that what they do is working

> > > correctly

> > > > and not causing any problems. Why must you clear up THERE mess!!

> > > > Did they do the update with your permission?, if not then hire

someone to

> > > > fix the problem and charge the relevant people. Maybe next time they

will

> > > > think before upsetting a system!!

> > > >

> > > > Sorry for not answering your question directly, but there are far

too many

> > > > people who don't know what they are doing but are still allowed to

mess

> > > > systems up and get away with it.

> > > >

> > > >

> > > > "dirk2112" <dirk2112@discussions.microsoft.com> wrote in message

> > > > news:8D44DE8D-7270-4901-A180-CF7C4FE143C1@microsoft.com...

> > > > > I have 45 basic volumes (logical drives with extended partitions

and no

> > > > drive

> > > > > letters) that are pointing to an EMC Clarion 700. Over the

weekend some

> > > > > folks decided to install some hotfix/patches to my server. After

the

> > > > reboot,

> > > > > the system (disk manager) now only sees 10 of the 45 disks. I am

at a

> > > > loss

> > > > > as to how to find out what happened. Some folks think it is a

> > > permission

> > > > > problem related to security, but I don't even know where to look.

> > > > >

> > > > > Any help is appreciated!

> > > > >

> > > > > Mike

> > > >

> > > >

> > >

> > >

> > >