I broke it :(

[aylaah]

At some point a little while ago, my newish computer decided it didn't want to do restarts. It was maybe a month, maybe 2 ago now, I think. I *think*. I forget exactly. I've just not been turning it off.

 

What happens:

 

I either hit restart/go to update program with restart/turn off and then go to turn it back on again

 

then it goes through the motions of starting up, I get that screen of text that says whatever it says when a PC starts up

 

then it goes to the loading windows page (with the loading bar) - I have XP professional, SP3 it says somewhere in the version info.

 

and at some point while the loading bar is loading, I get a flash of the blue screen of death, and it reboots.

 

This loops and loops sometimes for up to an hour or more at a time before it finally kicks over and loads.

 

None of the updates that require restarts finish when it does finally restart

this happens every time I reboot or turn off/on

 

The blue screen flashes so quickly I can't read it

 

eeeeeek!

I don't know how to fix it

 

 

Please help!

 

If you need info let me know where to find it and I'll copy it in here. I have a Windows disk so if worst comes to worst and I need to reinstall it, that's ok just let me know and I'll copy my crap first.

 

Oh and no the PC was a built one from a nice old guy on ebay, so doesn't have a warranty or anything like that or tech support

 

I don't know if it was a corrupt Windows update or something - and I don't know how to take those off and try them again if it was.

 

I can do computers for as long as they are user friendly and that is where my knowledge ends. This is waaaay too technical for little old me and I hope someone can help me!

 

 

As I said it seems to have SP3 Windows XP Professional, and I think I'd downloaded a Windows update that required a restart when it started doing this for the first time, so I'm not 100% if that caused it or just happened to be the catalyst for my discovering it via way of restart.

[maynardvdm]

Hi

 

Welcome to Extreme Tech Support - Free PC Help.

 

Can you get into safe mode?

 

To stop the pc restarting when you get a bsod do this:

 

Right-Click on My Computer and select Properties

Click on the Advanced Tab

Under the heading Startup and Recovery click Settings

Untick Automatically Restart

 

Tell us what it says on the Blue screen.

 

Also if you have 2 sticks of RAM try with only one in.

[aylaah]

these are the errors that are coming up every time it reboots:

 

The device, \Device\Harddisk0\D, has a bad block. - this one has come up before, I remember seeing it but it came up some time today without the restart thing so it may well not be related.

 

this one came up like 5 times at around the same time as it was carrying on last night:

The DNS proxy agent encountered an error while obtaining the local list of name-resolution servers. Some DNS or WINS servers may be inaccessible to clients on the local network. The data is the error code.

 

in the box below where you can choose data or words, it says

0000: 000000e8 (words)

 

all versions are the same and I *think* this might be what is showing up on the blue screen.

 

But that's all I can find as a log.

 

Safe Mode doesn't work - when it's in the looping process, none of the options to start up from F8 work at all - I can't access last known good configuration etc either.

[maynardvdm]

It seems like your hard disk has bad sectors.

 

Insert your windows disk in the pc then make sure first boot device is set to CD/DVD in the BIOS and let the pc start from the CD/DVD. The first set of options you see press R to go into the recovery console.

 

At the prompt type: chkdsk /r and press enter.

 

You should consider getting a new hard disk as the current one may not last long anymore.