Print trouble (can't locate driver)

[Guest Andrea Caldarone]

Hi all,

 

I've a Windows 2003 SP2 with terminal services. One client (with Windows

Vista) access the terminal server but its default printer doesn't be mapped,

this is what I see in the eventlog:

 

driver for HP LaserJet 4345 mfp PCL 5 required for printer HP LaserJet 4345

mfp PCL 5 is unknown.

 

but in my terminal server -> printer & fax -> server properties I've

installed that driver! It is correctly shown in the installed drivers list.

[Guest Patrick Rouse]

RE: Print trouble (can't locate driver)

 

Does the driver have the "exact" same name?

 

--

Patrick C. Rouse

Microsoft MVP - Terminal Server

SE, West Coast USA & Canada

Quest Software, Provision Networks Division

Virtual Client Solutions

http://www.provisionnetworks.com

 

 

"Andrea Caldarone" wrote:

> Hi all,

>

> I've a Windows 2003 SP2 with terminal services. One client (with Windows

> Vista) access the terminal server but its default printer doesn't be mapped,

> this is what I see in the eventlog:

>

> driver for HP LaserJet 4345 mfp PCL 5 required for printer HP LaserJet 4345

> mfp PCL 5 is unknown.

>

> but in my terminal server -> printer & fax -> server properties I've

> installed that driver! It is correctly shown in the installed drivers list.

>

>

[Guest GCB]

RE: Print trouble (can't locate driver)

 

 

 

"Andrea Caldarone" wrote:

> Hi all,

>

> I've a Windows 2003 SP2 with terminal services. One client (with Windows

> Vista) access the terminal server but its default printer doesn't be mapped,

> this is what I see in the eventlog:

>

> driver for HP LaserJet 4345 mfp PCL 5 required for printer HP LaserJet 4345

> mfp PCL 5 is unknown.

>

> but in my terminal server -> printer & fax -> server properties I've

> installed that driver! It is correctly shown in the installed drivers list.

>

>

You also need to be sure that the drivers are an exact match as well!

 

GCB