TSweb ActiveX installation (Manually?)

[Guest Remco]

Hello,

 

I have installed TSweb functionality at a customer of ours. They want to

give there customers a login website wich i have prepared. Like

http://server.Company.com

 

This site will be redirect to a site with more parameters:

"http://server.Company.com/Default.htm?AutoConnect=1&Server=server.Company.com&FS=0"

 

The pc's i have tested are asked to install the ActiveX element and it went

fine, but now i hear that 95% of there customers have trouble installing the

ActiveX element and some not even getting the installation prompt of the

ActiveX.

 

My question is how can i manually install the ActiveX element with a script

or is there an other way besides the ActiveX element or what can i do to make

this much easier to people which do nothing know about security settings or

computers at all?

 

I have seen that there is a file copy to C:\Windows\Download Program Files\

wich is the MSRDP.OCX. Is there a way wich i can script so i can create an

installer that the customer doesn't have to do a thing?

 

Please help me with this high priority problem

[Guest Ayesha Mascarenhas [MSFT]]

Re: TSweb ActiveX installation (Manually?)

 

Hello,

Are you experiencing this issue when connecting from XPSP3 clients?

If so are you using XP SP3 RC1?

 

There is a known issue with XPSP3 RC1 RDC6.1 activeX not getting enabled in

IE.

The TS ActiveX control (needed by TSWA) is disabled by default in XPSP3 as a

security measure. You need to explicitly enable the Terminal Services

activeX control in IE on XP SP3 in order to use the activeX control (and

hence TSWA).

 

Are you using IE6 OR IE 7 to access TSWA?

 

If you are unable to see/enable the Terminal Services ACtiveX control in IE

on XPSP3 as a workaround can you try deleting the following registry keys:

 

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7390f3d8-0439-4c05-91e3-cf5cb290c3d0}

 

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4eb89ff4-7f78-4a0f-8b8d-2bf02e94e4b2}

 

Once you delete these keys, the activeX control should be enabled in IE7.

 

 

Please refer to post online for more information

:http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2672390&SiteID=17

 

"Remco" <Remco@discussions.microsoft.com> wrote in message

news:3AADB96A-AC1B-45FE-9230-3FD011DF497D@microsoft.com...

> Hello,

>

> I have installed TSweb functionality at a customer of ours. They want to

> give there customers a login website wich i have prepared. Like

> http://server.Company.com

>

> This site will be redirect to a site with more parameters:

> "http://server.Company.com/Default.htm?AutoConnect=1&Server=server.Company.com&FS=0"

>

> The pc's i have tested are asked to install the ActiveX element and it

> went

> fine, but now i hear that 95% of there customers have trouble installing

> the

> ActiveX element and some not even getting the installation prompt of the

> ActiveX.

>

> My question is how can i manually install the ActiveX element with a

> script

> or is there an other way besides the ActiveX element or what can i do to

> make

> this much easier to people which do nothing know about security settings

> or

> computers at all?

>

> I have seen that there is a file copy to C:\Windows\Download Program

> Files\

> wich is the MSRDP.OCX. Is there a way wich i can script so i can create an

> installer that the customer doesn't have to do a thing?

>

> Please help me with this high priority problem