systemtray.exe error message on 2003 terminal server

[Guest Allen]

I am experiencing a strange occurrence on a 2003 x64 terminal server.

Whenever users create a new session, they always receive an error

message about a systray.exe application error. The message line is:

"The exception unknown software exception (xc0000005)occurred in the

application at location 0x00411a60.

 

I can't seem to find much info on this error. It doesn't appear to be

causing any problems, but it is a bit of a nuissance to our users. Any

ideas?

[Guest Priya Raghavan [MSFT]]

Re: systemtray.exe error message on 2003 terminal server

 

Hi,

 

Can you get a list of apps in the System Tray, try disabling one after the

other to locate the app which is causing that error?

 

Also, are there any logs in the event viewer which indicate which app on the

SysTray could be possibly causing this crash?

 

--

Thanks,

Priya.

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"Allen" <allen@totalprocess.net> wrote in message

news:309d550d-3b50-4982-bfd4-551dc8cedb16@s12g2000prg.googlegroups.com...

>I am experiencing a strange occurrence on a 2003 x64 terminal server.

> Whenever users create a new session, they always receive an error

> message about a systray.exe application error. The message line is:

> "The exception unknown software exception (xc0000005)occurred in the

> application at location 0x00411a60.

>

> I can't seem to find much info on this error. It doesn't appear to be

> causing any problems, but it is a bit of a nuissance to our users. Any

> ideas?