Guest Karen Wayland Posted February 1, 2008 Posted February 1, 2008 On a Windows 2003 server, I cannot use the Help service. When I try to use it, I receive an error message telling me that the Help and Support service is not running and that I should start it from the services applet. The problem is that there is no "Help and Support" service visible in the services console screen. Does anyone know what is going on? Thanks.
Guest Meinolf Weber Posted February 1, 2008 Posted February 1, 2008 Re: Help and Support Service Hello Karen, Do you have SP2 installed? Check out this even it states for SBS. Used it myself without any problem on 2003 Standard and Enterprise Edition more often. Until now round 20 servers. Works like a charm. http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-missing-after-installing-windows-2003-service-pack-2.aspx Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. ** Please do NOT email, only reply to Newsgroups ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm > On a Windows 2003 server, I cannot use the Help service. When I try to > use > it, I receive an error message telling me that the Help and Support > service > is not running and that I should start it from the services applet. > The problem is that there is no "Help and Support" service visible in > the > services console screen. Does anyone know what is going on? Thanks.
Guest Steve Goddard Posted February 2, 2008 Posted February 2, 2008 Re: Help and Support Service Thanks, I saw this recently but didn't have time to look into it - if only I can now remember which server that was on. -- Steve G. MCSA 2003 +M "Meinolf Weber" wrote: > Hello Karen, > > Do you have SP2 installed? Check out this even it states for SBS. Used it > myself without any problem on 2003 Standard and Enterprise Edition more often. > Until now round 20 servers. Works like a charm. > > http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-missing-after-installing-windows-2003-service-pack-2.aspx > > Best regards > > Meinolf Weber > Disclaimer: This posting is provided "AS IS" with no warranties, and confers > no rights. > ** Please do NOT email, only reply to Newsgroups > ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm > > > On a Windows 2003 server, I cannot use the Help service. When I try to > > use > > it, I receive an error message telling me that the Help and Support > > service > > is not running and that I should start it from the services applet. > > The problem is that there is no "Help and Support" service visible in > > the > > services console screen. Does anyone know what is going on? Thanks. > > >
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