computer freezing

[julie kiger]

my name is julie kiger..i have a fairly new e-machines computer running windows vista home basic.i have been having alot of problems with webpages freezing and getting not responding messeges.internet and web pages not responding.i run scans and do cleanups .defrag ..clear history.cookies..spyware scans ..regestry cleaner.disk cleanup.still freezing..i am running avg antivirus.i also dusted out my hard drive,its very quiet now.but still freezing.

 

thankyou

[snow]

Hi Julie, welcome to the forum :)

 

You've done several good things there, but by the sound of it,the problem may be with your computer's network connection.

 

What kind of equipment do you use to connect to the internet?

 

Do you have a router? If so, then is it plugged into your computer with a cable, or do you use wireless?

[julie kiger]

we have comcast internet.no router. computer is connected to a comcast modem.phone line is also connected to the computer.how do i check network connections?? is there somewhere on my computer?

thankyou for the reply..julie

[Plastic Nev]

Hi Julie, is this a broadband ADSL modem or are you using a dial up modem?

If it is a broadband connection, I think that it may be a problem with your browser, so which are you using, Internet explorer, Firefox, or other?

If you are using Internet explorer and it has been updated to internet explorer 8, there have been issues with it, sometimes stalling, or coming up with the "Internet explorer has encountered a problem and has to close" Message.

You can uninstall it and it will roll back to I.E.7 providing the computer is old enough to have originally been loaded with it.

However if that doesn't work or cannot be rolled back, have you tried Firefox from Mozilla?

It can be downloaded from here-

Mozilla | Firefox web browser & Thunderbird email client

Nev.

[julie kiger]

thankyou for the messege.

i dont think its a broadband modem.its a comcast modem.thats all i know.i will try going back to internet exployer 7.

[Plastic Nev]

Hi, do you know if you are on a broadband connection?

Do you know what speed you are getting in KB/sec or GB/sec?

Nev.

[britnko]

if you are using window vista or window 7 make sure you have good piece of machine. make sure you have a good graphic card. To me its more likely looking as graphic card and ram problem ..