Accessing facebook problem?!

[Missy]

Hi all im really confused as to why i can access facebook? Its the only website i cannot access and all was working fine yesterday and previously. Im using windows XP Home Edition have not altered anything for this to start occuring im puzzled! Have been on many sites and there all suggesting so many different things. Can somebody please help me??

 

This is what comes up when i try to access facebook :

 

File Not Found

 

 

 

 

 

 

 

 

 

 

 

 

 

The file jar:file:///C:/Program Files/Mozilla Firefox/chrome/en-GB.jar!/locale/browser-region/region.propertieswww.facebook.com cannot be found. Please check the location and try again.

 

 

 

 

 

 

 

 

 

 

* Could the item have been renamed, removed, or relocated?

 

 

* Is there a spelling, capitalisation, or other typographical error in the address?

 

 

* Do you have sufficient access permissions to the requested item?

[snow]

Hi Missy, welcome to FPCH

 

This sounds like it could be a rogue toolbar or extension playing up.

 

What toolbars, plugins, and extensions do have installed in firefox?

 

You can check all of these by going to Tools > Addons

[Jelly Bean]

Try to reset the preferences to the defaults in the Safe mode

 

 

See also Preferences not saved (MozillaZine KB)

 

You can try to create a new (test) profile to check if it is caused by your current profile.

See Standard diagnostic: Profile issues

First test the new profile without making changes and if that works then you can transfer some files to the new profile or you an try to fix the original profile. Be careful that you do not copy corrupted files.

 

See Transferring data to a new profile - Firefox

 

The jar: issue can be caused by the Ask.com toolbar or the ZoneAlarm Spy Blocker Tool Bar (Tools > Add-ons > Extensions).

See http://kb.mozillazine.org/Problematic_extensions#Ask.com_Toolbar