Extremely slow laptop

[reign]

Hello guys i will try to explain my situation in as less words i can. i have a laptop that is 2 years old at first it was running pretty okay, but now its gone extremely slow for no reason, also note that even if no applications are running at the back and cpu usage is at 10% and even less the laptop is again struggling to open an application, and even old games like warcraft run at 10fps and less. Here are the steps that ive taken so far to fix the problem:

 

Disabled windows updates, defragment the hard disk, i have AVG internet security installed so i doubt that my pc has any virus/spyware because i scan it regularly, used tuneup utilities and done everything it said i had to do clear the registry,re-defrag,etc etc i have done pretty much everything software-wise so now all i can think of is that there is a hardware problem, even though i should be able to know about it because those kind of problems most of the time are obvious. here are the specs of my laptop and i hope that someone can help me with this:

 

Windows: Microsoft Windows XP Professional 5.1.2600 Service Pack 3

Memory (RAM): 2038 MB

CPU Info: Intel® Core2 CPU T5200 @ 1.60GHz

CPU Speed: 1594.0 MHz

Sound card : Conexant HD Audio output

Display Adapters: Mobile Intel® 945 Express Chipset Family | Mobile Intel® 945 Express Chipset Family | NetMeeting driver | RDPDD Chained DD

BIOS Info: AT/AT COMPATIBLE | 01/02/07 | HP - 6040000

Motherboard: Quanta 30BB

[reign]

also i did a drivers search to see if i have any outdated drivers and only found this and fixed it:

 

Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller

[Tootech]

I guess there are two avenues of thought on this one.

 

First is as you suggest a hardware fault - my first guess on that would be the hard drive.

 

Second, it could be malware related, Chiaz should be able to help you check that one out.

 

As regards, the hard drive, hop over to the Control Panel, then to Administrative Tools.

 

Then you need to look at the error log - its the System log you need.

 

Look for any errors that say "Error Device HDD0 has bad block" or similar.

 

Let us know what you find.

[reign]

you mean at 'Event Viewer' and then 'System Log'? i havent found any hard disk related errors but i found these:

 

The assembly x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9 has missing or invalid files; recovery of this assembly failed.

 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp

.

 

and

 

The cpuz132 service failed to start due to the following error:

The system cannot find the path specified.

 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp

.

 

 

those 2 errors above are the only that seem a bit weird most of the other errors are just errors from applications that i use 'End Task' to terminate and show up as errors

[maynardvdm]

Let our malware expert look at your log and see if there is any malware.

 

Can you please do this for us:

 

Please download the latest version of HijackThis from Trend Micro and save it to your desktop.

 

• Download HJTInstall.exe to your desktop.
  
• Doubleclick HJTInstall.exe to install HijackThis.
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed, it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad. Include this log in your next reply.
  

 

Notes:

Do not use the AnalyseThis button, its findings are dangerous if misinterpreted.

Do not have Hijackthis fix anything yet. Most of what it finds will be harmless, or required for your computer to run like it should.

[reign]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 08:07:35, on 09/10/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\VMware\VMware Player\hqtray.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSMonitor.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\AskBarDis\bar\bin\AskService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgfws8.exe

C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\PROGRA~1\AVG\AVG8\avgam.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\TUProgSt.exe

C:\WINDOWS\system32\vmnat.exe

C:\WINDOWS\system32\vmnetdhcp.exe

C:\Program Files\VMware\VMware Player\vmware-authd.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Program Files\Windows Live\Messenger\usnsvc.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\reign\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 201.34.32.44:3128

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\PROGRA~1\FlashGet\jccatch.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL

O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\PROGRA~1\FlashGet\getflash.dll

O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll

O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files\VMware\VMware Player\hqtray.exe"

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [AVGIDS] "C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Startup: AutorunsDisabled

O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe

O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dll

O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dll

O16 - DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab_ind.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1225827616093

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe

O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe

O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe

O23 - Service: AVGIDSAgent - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe

O23 - Service: AVGIDSWatcher - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Ma-Config Service (maconfservice) - CybelSoft - C:\Program Files\ma-config.com\maconfservice.exe

O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe

O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe

O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe

O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-ufad.exe

O23 - Service: Ventrilo - Unknown owner - C:\Program Files\VentSrv\ventrilo_svc.exe (file missing)

O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-authd.exe

O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe

O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe

 

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