Pc starts and some bios info is diplayed than a blank/black screen HELP!

[gooner45]

os is xp profesional

computer make is a homemade one

problem occured yesterday when i tried toturn it on as it was loading i took out a ubs stick

(maybe that has something to do with it?)

i havent installed anything recently (i think)

 

 

hi there i was wondering if you could help me out. I have a pc which when i start it has some diagnostic info come up then the screen goes completley blank. i changed the screen and the same problem came up so i think it must be a problem with the hard driv. thanks

[Jelly Bean]

Hello and welcome to the forum.

 

If you removed the USB stick while booting it may of caused and issue.

 

Could you restart the computer and enter BIOS and load defaults and see if that gets you up and running again?

 

Check boot order that your hard drive is set first boot and CD/DVD rom is second.

 

If that doesnt work power off open her up touch PSU for a few seconds,remove BIOS battery for 30 seconds,replace reboot.

 

JB.

[gooner45]

hi thank sfor getting back to me so quickly im not amazing at computers and was wondering how would i get into bios? also i dont want to mess up anything on it if i do but mainly how di i get into bios?

[Jelly Bean]

When you first start your computer you get the post screen,black screen with white words.On the post screen it should say "Press ? to enter setup" this could be Del,F1,F2 or another.Press the key it tells you to.

 

In the BIOS it should say press ? to load defaults.Press the key it tells you to,this could be possibly F10 key.Then it will also say press ? to save and exit then do so.This will be llsited somewere on the BIOS screen on waht keys to press.

 

If you are afraid to do this then ignore what is written above and remove the BIOS battery as I stated in my first post.You must power off the machine first.It is a large 1 cm battery that looks like a digital watch battery.

[gooner45]

no worries i got on the bios page and it said in red writing

 

"NOTICE: The number of discs is not adquate to create RAID!"

 

what should i do? i havent changed any of the setting on it yet.

[Jelly Bean]

Ok just load defaults then save and exit.

 

Loading defauts will not cause you any problems.

[gooner45]

thanks i will try and load defaults

back in a sec

[gooner45]

on the bios pagw it says:

 

F1: View array/disc staus

up/down: move to next item

enter: confirm selection

esc: exit

 

but when i press f1 it dosen't work

 

also...

serial_Ch0 Master Maxto 's staus is hdd

but

serial_Ch1 Master.. it says no drive

 

is this a problem?

[Jelly Bean]

Do you have two hard drives installed?

 

If you have only one hard drive installed this is normal.

 

Ok I think your a little lost in the BIOS.

 

Exit BIOS and shut down the computer I think removal of the BIOS battery for 30 seonds is the easier option for you to try.

 

Is your hard drive IDE or SATA?

[gooner45]

im not sure if there are two harddrives as i didnt make the pc.

i do think there are 2 harddrives as before when i went on my computer it said local disc??

 

the hard drive is SATA

 

how would i go about removing the bios battery?

[Jelly Bean]

Power off the computer and remove from power outlet.

 

Open the the computer tower up and touch power supply for a few seconds.

 

BIOS battery is on your mainboard usaly near the front of the PC.

 

Now locate the BIOS battery and you should see one or two metal clips holding it into place,undo clips and pop battery out for 30 seconds.

 

Replace the battery,restart your computer.

[gooner45]

if i open the pc up is there any chgance i will mess anythinfg up as im not very confident with this sort of thing or shoukd i get the person who made it to do it?

[Jelly Bean]

If you are carefull and touch nothing other than the BIOS battery you should be fine.

 

But like many others it is a little scairy opening up a computer for the first time.

 

If the person who built it for you doesnt charge you then it maybe better to ask them to help you.

[gooner45]

thanks a lot for your help i'll try and get them to change it for me. if not i hope it's okay if i post another message on this thread to help me out.

[Jelly Bean]

Hey that is fine.

 

I am subscribed to your thread now so do not worry.

 

Post back if you want further help that is what we are here for.

 

JB.

[gooner45]

hi again, i havent contacted the person who built the computer yet but i tried the pc again and it said

 

"Windows could not start because the following file is missing or corrupt:

 

<Windows root>\system 32 \hal.dll

 

Please reinstall a copy of the above file"

 

is here anything else i can do before contacting the person who made it?

[Jelly Bean]

You need the operating install disk,do you have the disk?

[Plastic Nev]

Just a quick one, for a little help with that battery, click on this link for a detailed explanation of how to find and remove it. It is an article really aimed at when the time comes to replace it, they do go flat eventually. There are some photographs so you can recognise it, and what it looks like, as well as a description of the types of fitting.

Have a look here--

Replacing the Motherboard Battery | Hardware Secrets

 

I hope that will dispel any fears as to what to do.

Nev.