Windows XP home won't boot

[JELL]

Help please.

I’m running windows xp home on my laptop. Turned it on yesterday and it’s knackered.

I get “Loading PBR2…..done”. Then the XP logo and blue flashes for a few seconds, then a blank screen with an arrow in the middle. The Caps and Number lock lights are on as is the wifi light,

I’ve tried the various start-up options (safe mode etc) and run the internal diagnostics which seem to indicate that there is no error with the laptop itself

Will a recovery disc, which I don’t have, solve the problem or would I be better off purchasing and reinstalling XP, in which case will I lose all of my Word and Excel documents.

I assume that if I can find a bootable cd that I will be able to retrieve any documents and save them onto a flash drive. That being the case can anyone please recommend a site where I can create a bootable CD

 

Thanks

[Jelly Bean]

Hello and welcome.

 

I belive this is a Dell computer,correct me if I am wrong?

 

There maybe a hidden recovery console you can boot into and run recovery could you tell me make and model number of the computer please and I will see what I can do for you.

 

The error appears there is corruption and a recovery is needed.

 

JB.

[JELL]

Hi,

 

It's a Dell Inspiron 6000. appreciate any suggestions

[Tootech]

I assume that if I can find a bootable cd that I will be able to retrieve any documents and save them onto a flash drive

 

Knoppix is a good one.

 

KNOPPIX Linux Live CD

 

BART is another good one, although you will need a Windows CD to build it.

 

Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD

 

When you have your data recovered use Ctrl + F11 on boot to get to the recovery partition and reinstall Windows.