Outlook Express - can't erase messages

[Guest MEB]

"Miguel Machado" <Miguel Machado@discussions.microsoft.com> wrote in message

news:0FC3D7BA-89F2-46BB-A7B5-99DEE6AC9B18@microsoft.com...

| Hello

|

| I'm having a problem with my outlook express.

|

| Since last 2 weeks, i'm not been able to clean my messages, no metters in

| what folders they are, and no metters how i try to erase then (clicking on

| the red cross, selecting all and right click the mouse and click on

delete,

| what ever)

|

| Some one have a sugestion?

|

| Best regards

| Miguel Machado

 

Red cross? Are you sure those messages are actually on your computer and not

still on the mail server and you have only previewed them?

Did you try dragging them to the Deleted Items folder? Did you try while

connected to the server?

Have you failed to synchronized that account in awhile, and those messages

have actually already been deleted [messages can't be deleted twice]?

Have you shutdown OE so it can delete/update its data base?

 

Or are you attempting to delete news group messages in compiled message

bases [like from Google Groups] perhaps? Those can only be deleted by

deleted the entire store/compilation.

 

--

 

MEB

http://peoplescounsel.orgfree.com

_________

[Guest Miguel Machado]

Outlook Express - can't erase messages

 

Hello

 

I'm having a problem with my outlook express.

 

Since last 2 weeks, i'm not been able to clean my messages, no metters in

what folders they are, and no metters how i try to erase then (clicking on

the red cross, selecting all and right click the mouse and click on delete,

what ever)

 

Some one have a sugestion?

 

Best regards

Miguel Machado

[Guest PA Bear [MS MVP]]

Re: Outlook Express - can't erase messages

 

1a. Move any messages that you want to keep out of Sent Items and Deleted

Items folders and into other local OE folders you've created for archiving

(saving) such messages.

 

1b. Move 99% of your messages in your Inbox folder to other local OE

folders, too.

 

2. Write down the location of your identity's store

(http://www.insideoe.com/files/store.htm#storemain).

 

3. Close OE.

 

4. In Windows Explorer, navigate to your store folder, find & delete the

files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

 

To avoid such problems in the future:

 

- Don't use Inbox or Sent Items to archive messages. Move them to local

folders created for this purpose.

 

- Empty Deleted Items folder daily.

 

- Disable Background Compacting and frequently perform a manual compact of

all OE folders while "working offline". More at

http://www.insideoe.com/files/maintain.htm

 

- Your anti-virus application's email scanning feature can also cause such

corruption. Disable it. It provides no additional protection.

--

OE-specific newsgroup:

http://news://msnews.microsoft.com/microsoft.public.outlookexpress.general

 

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

 

 

Miguel Machado wrote:

> Hello

>

> I'm having a problem with my outlook express.

>

> Since last 2 weeks, i'm not been able to clean my messages, no metters in

> what folders they are, and no metters how i try to erase then (clicking on

> the red cross, selecting all and right click the mouse and click on

> delete,

> what ever)

>

> Some one have a sugestion?

>

> Best regards

> Miguel Machado

[Guest Ben Myers]

Re: Outlook Express - can't erase messages

 

"Miguel Machado" <Miguel Machado@discussions.microsoft.com> wrote in message news:0FC3D7BA-89F2-46BB-A7B5-99DEE6AC9B18@microsoft.com...

> Hello

> I'm having a problem with my outlook express.

> Since last 2 weeks, i'm not been able to clean my messages, no metters in

> what folders they are, and no metters how i try to erase then (clicking on

> the red cross, selecting all and right click the mouse and click on delete,

> what ever)

 

Right-click your Deleted Items folder and select "Empty Deleted Items

folder".

 

Ben

[Guest Miguel Machado]

RE: Outlook Express - can't erase messages

 

Thank you all, for the quick reply

 

MEB, Ben Myers.

 

All of your sugestions were previousely tryed/checked by me. Thank you at

the same

 

PA Bear [MS MVP]

Tuff tasks to do, but i will try then. Tomorrow i'll be back with some results

 

Once again, thank you all

Miguel Machado

 

 

"Miguel Machado" wrote:

> Hello

>

> I'm having a problem with my outlook express.

>

> Since last 2 weeks, i'm not been able to clean my messages, no metters in

> what folders they are, and no metters how i try to erase then (clicking on

> the red cross, selecting all and right click the mouse and click on delete,

> what ever)

>

> Some one have a sugestion?

>

> Best regards

> Miguel Machado

[Guest Ben Myers]

Re: Outlook Express - can't erase messages

 

> "Miguel Machado" wrote:

> > Hello

> > I'm having a problem with my outlook express.

> > Since last 2 weeks, i'm not been able to clean my messages, no metters in

> > what folders they are, and no metters how i try to erase then (clicking on

> > the red cross, selecting all and right click the mouse and click on delete,

> > what ever)

 

See if this is helpful.

 

http://support.microsoft.com/kb/312348

 

Ben