HP officejet 5610

[Guest josh]

I received an email this morning from my boss and he has been working

on a printer issue for a while now. He sent me what's happening and

what he has done:

 

 

User has a HP Officejet 5610 at home. They connect to a server using

RDP session and need to print to their 5610,

 

 

but the 5610 print driver isn't supported on Windows 2003. We've

installed Redirector on the server and pointed the

 

 

5600 series to a 990c and a 550c. It looks like it's printing (we see

it go from server queue to local queue), but nothing prints.

 

 

It just disappears from the local queue.

 

 

Thanks!

 

 

If anyone in this group has any idea or any experience with a problem

like this I would greatly appreciate the help.

 

 

Thanks in Advance.

[Guest Patrick Rouse]

RE: HP officejet 5610

 

Three words. "Universal Printer Driver". If you want to continure to play

try this driver, try that driver... there are hundreds of posts in this forum

and on http://www.brianmadden.com to which you can refer. In my mind, time is

money, and a UPD is less expensive that the amount of time administrators

spend trying to support each new printer.

 

Server 2008 TS has a UPD called Easy Print, which should support all client

printers, assuming the client is Vista SP1 or XP SP3 with RDP Client 6.1.

 

Alternatively one can try products like Print-IT, ThinPrint, UniPrint,

Simplify Printing... all of which are good Universal Printer Drivers, but

each has a different feature set.

 

Things to look at in a UPD are:

 

Support for different Client OS

Support for Session Printers (printers hosted on a Windows Print Server that

are added to a user's session via policy using the UPD)

Gateway Printing - Support for remote thin clients on a different network

than the Terminal Servers

Compression

Speed (first page prints as soon as it's generated, instead of waiting for

the entire job to be transferred to the client)

Stability

Support

Quality

Maturity of the product

 

 

--

Patrick C. Rouse

Microsoft MVP - Terminal Server

SE, West Coast USA & Canada

Quest Software, Provision Networks Division

Virtual Client Solutions

http://www.provisionnetworks.com

 

 

"josh" wrote:

> I received an email this morning from my boss and he has been working

> on a printer issue for a while now. He sent me what's happening and

> what he has done:

>

>

> User has a HP Officejet 5610 at home. They connect to a server using

> RDP session and need to print to their 5610,

>

>

> but the 5610 print driver isn't supported on Windows 2003. We've

> installed Redirector on the server and pointed the

>

>

> 5600 series to a 990c and a 550c. It looks like it's printing (we see

> it go from server queue to local queue), but nothing prints.

>

>

> It just disappears from the local queue.

>

>

> Thanks!

>

>

> If anyone in this group has any idea or any experience with a problem

> like this I would greatly appreciate the help.

>

>

> Thanks in Advance.

>

[Guest Dellboy]

RE: HP officejet 5610

 

Patrick,

 

I have the same issue, and agree with you on the UPD line. Is there any one

you would particularly recommend? Also, do any of them do macs as well, as we

have a few of these that need the same support?

 

Thanks

 

"Patrick Rouse" wrote:

> Three words. "Universal Printer Driver". If you want to continure to play

> try this driver, try that driver... there are hundreds of posts in this forum

> and on http://www.brianmadden.com to which you can refer. In my mind, time is

> money, and a UPD is less expensive that the amount of time administrators

> spend trying to support each new printer.

>

> Server 2008 TS has a UPD called Easy Print, which should support all client

> printers, assuming the client is Vista SP1 or XP SP3 with RDP Client 6.1.

>

> Alternatively one can try products like Print-IT, ThinPrint, UniPrint,

> Simplify Printing... all of which are good Universal Printer Drivers, but

> each has a different feature set.

>

> Things to look at in a UPD are:

>

> Support for different Client OS

> Support for Session Printers (printers hosted on a Windows Print Server that

> are added to a user's session via policy using the UPD)

> Gateway Printing - Support for remote thin clients on a different network

> than the Terminal Servers

> Compression

> Speed (first page prints as soon as it's generated, instead of waiting for

> the entire job to be transferred to the client)

> Stability

> Support

> Quality

> Maturity of the product

>

>

> --

> Patrick C. Rouse

> Microsoft MVP - Terminal Server

> SE, West Coast USA & Canada

> Quest Software, Provision Networks Division

> Virtual Client Solutions

> http://www.provisionnetworks.com

>

>

> "josh" wrote:

>

> > I received an email this morning from my boss and he has been working

> > on a printer issue for a while now. He sent me what's happening and

> > what he has done:

> >

> >

> > User has a HP Officejet 5610 at home. They connect to a server using

> > RDP session and need to print to their 5610,

> >

> >

> > but the 5610 print driver isn't supported on Windows 2003. We've

> > installed Redirector on the server and pointed the

> >

> >

> > 5600 series to a 990c and a 550c. It looks like it's printing (we see

> > it go from server queue to local queue), but nothing prints.

> >

> >

> > It just disappears from the local queue.

> >

> >

> > Thanks!

> >

> >

> > If anyone in this group has any idea or any experience with a problem

> > like this I would greatly appreciate the help.

> >

> >

> > Thanks in Advance.

> >

[Guest Patrick Rouse]

RE: HP officejet 5610

 

The ones I prefer are our Print-IT Product (also a module of Virtual Access

Suite) and Thin Print's .Print RDP Engine. As far as I know none support

Apple Client Printers. If you have a Windows Print Server in the location of

the Apple Computers, you could do Gateway Printing (Print Relay) to print

from the TS Session to the printer.

 

 

--

Patrick C. Rouse

Microsoft MVP - Terminal Server

SE, West Coast USA & Canada

Quest Software, Provision Networks Division

Virtual Client Solutions

http://www.provisionnetworks.com

 

 

"Dellboy" wrote:

> Patrick,

>

> I have the same issue, and agree with you on the UPD line. Is there any one

> you would particularly recommend? Also, do any of them do macs as well, as we

> have a few of these that need the same support?

>

> Thanks

>

> "Patrick Rouse" wrote:

>

> > Three words. "Universal Printer Driver". If you want to continure to play

> > try this driver, try that driver... there are hundreds of posts in this forum

> > and on http://www.brianmadden.com to which you can refer. In my mind, time is

> > money, and a UPD is less expensive that the amount of time administrators

> > spend trying to support each new printer.

> >

> > Server 2008 TS has a UPD called Easy Print, which should support all client

> > printers, assuming the client is Vista SP1 or XP SP3 with RDP Client 6.1.

> >

> > Alternatively one can try products like Print-IT, ThinPrint, UniPrint,

> > Simplify Printing... all of which are good Universal Printer Drivers, but

> > each has a different feature set.

> >

> > Things to look at in a UPD are:

> >

> > Support for different Client OS

> > Support for Session Printers (printers hosted on a Windows Print Server that

> > are added to a user's session via policy using the UPD)

> > Gateway Printing - Support for remote thin clients on a different network

> > than the Terminal Servers

> > Compression

> > Speed (first page prints as soon as it's generated, instead of waiting for

> > the entire job to be transferred to the client)

> > Stability

> > Support

> > Quality

> > Maturity of the product

> >

> >

> > --

> > Patrick C. Rouse

> > Microsoft MVP - Terminal Server

> > SE, West Coast USA & Canada

> > Quest Software, Provision Networks Division

> > Virtual Client Solutions

> > http://www.provisionnetworks.com

> >

> >

> > "josh" wrote:

> >

> > > I received an email this morning from my boss and he has been working

> > > on a printer issue for a while now. He sent me what's happening and

> > > what he has done:

> > >

> > >

> > > User has a HP Officejet 5610 at home. They connect to a server using

> > > RDP session and need to print to their 5610,

> > >

> > >

> > > but the 5610 print driver isn't supported on Windows 2003. We've

> > > installed Redirector on the server and pointed the

> > >

> > >

> > > 5600 series to a 990c and a 550c. It looks like it's printing (we see

> > > it go from server queue to local queue), but nothing prints.

> > >

> > >

> > > It just disappears from the local queue.

> > >

> > >

> > > Thanks!

> > >

> > >

> > > If anyone in this group has any idea or any experience with a problem

> > > like this I would greatly appreciate the help.

> > >

> > >

> > > Thanks in Advance.

> > >