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Everytime i try to login to the admin account (Not Administrator) the welcome screen keeps loading. I can login to the guest account (The only other account on the system). I tryed to add another account but it promts for the admin account password, i entered it and then it will keep loading/crash again.

 

My main concern is loosing work that id need for college, any one got any idea how to fix this problem or just backup the files from the admin account?

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Posted

Hello and welcome to the forum.

 

Ok I am not sure of this issue other than you maybe infected.

 

Are you able to restert the computer and repeatedly tap F8 and choose either last known good config that worked or safe mode with networking?

 

 

If you can enter either of these I think you should possibly visit our security section and be checked for malware.

 

But if you can hang on while checking for above I am sure someone else will pop on and try and help you.

Rwy'n ceisio fy ngorau......................

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