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BSOD STOP 0x00000024


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Guest cpfc-fan
Posted

Hi, Last week my PC suddenly crashed. Rebooting the PC led to the blue

screen STOP error message:

 

STOP: 0x00000024 (0x00190203,0x873662B8,0xC0000102,0x00000000)

 

This screen appears every time I reboot, whether I try to go into Safe

Mode, Last Known Good Configuration etc. I have been searching the web

for potential fixes / better understanding of what is causing the

problem. I have found various suggestions like running CHKDSK,

disabling anti-virus software etc. However, my problem is that I do not

know how I can do this since I cannot get past the blue STOP screen....

I am sure that this is a stupid question, but is there a way to go

direct to the DOS command line to run eg. CHKDSK on start-up ??

 

My PC is a Dell Dimension 8300 running Windows XP Home with SP2 etc.

 

Thanks for any assistance

Peter

  • Replies 2
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Guest PA Bear [MS MVP]
Posted

Re: BSOD STOP 0x00000024

 

<QP>

0x00000024: NTFS_FILE_SYSTEM

A problem occurred within NTFS.SYS, the driver file that allows the system

to read and write to NTFS file system drives. There may be a physical

problem with the disk, or an Interrupt Request Packet (IRP) may be

corrupted. Other common causes include heavy hard drive fragmentation, heavy

file I/O, problems with some types of drive-mirroring software, or some

antivirus software. I suggest running ChkDsk or ScanDisk as a first step;

then disable all file system filters such as virus scanners, firewall

software, or backup utilities. Check the file properties of NTFS.SYS to

ensure it matches the current OS or SP version. Update all disk, tape

backup, CD-ROM, or removable device drivers to the most current versions.

</QP>

Source: http://aumha.org/a/stop.htm

 

Troubleshooting Stop 0x24 or NTFS_FILE_SYSTEM Error Messages:

http://support.microsoft.com/?kbid=228888&sd=RMVP

 

Open Handles Cause STOP 0x0000001E or STOP 0x00000024:

http://support.microsoft.com/?kbid=195857&sd=RMVP

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

 

cpfc-fan wrote:

> Hi, Last week my PC suddenly crashed. Rebooting the PC led to the blue

> screen STOP error message:

>

> STOP: 0x00000024 (0x00190203,0x873662B8,0xC0000102,0x00000000)

>

> This screen appears every time I reboot, whether I try to go into Safe

> Mode, Last Known Good Configuration etc. I have been searching the web

> for potential fixes / better understanding of what is causing the

> problem. I have found various suggestions like running CHKDSK,

> disabling anti-virus software etc. However, my problem is that I do not

> know how I can do this since I cannot get past the blue STOP screen....

> I am sure that this is a stupid question, but is there a way to go

> direct to the DOS command line to run eg. CHKDSK on start-up ??

>

> My PC is a Dell Dimension 8300 running Windows XP Home with SP2 etc.

>

> Thanks for any assistance

> Peter

  • 2 weeks later...
Guest craig.olson@nerdsonsite.com
Posted

Re: BSOD STOP 0x00000024

 

On Feb 8, 6:35 am, cpfc-fan <cpfc-fan.34h...@no.email.invalid> wrote:

> Hi, Last week my PC suddenly crashed. Rebooting the PC led to the blue

> screen STOP error message:

>

> STOP:0x00000024(0x00190203,0x873662B8,0xC0000102,0x00000000)

>

> This screen appears every time I reboot, whether I try to go into Safe

> Mode, Last Known Good Configuration etc. I have been searching the web

> for potential fixes / better understanding of what is causing the

> problem. I have found various suggestions like running CHKDSK,

> disabling anti-virus software etc. However, my problem is that I do not

> know how I can do this since I cannot get past the blue STOP screen....

> I am sure that this is a stupid question, but is there a way to go

> direct to the DOS command line to run eg. CHKDSK on start-up ??

>

> My PC is a Dell Dimension 8300 running Windows XP Home with SP2 etc.

>

> Thanks for any assistance

> Peter

 

I just fixed the same problem this morning. If you have your original

XP Disk from Dell, boot from this. When you get to the install

options, choose Repair using Recovery Console. From here you can run

chkdsk. Worked like a charm this morning!


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