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How to fix/reinstall Display Properties Applet?


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Guest Darkeforce
Posted

I cannot open the Display Properties from my desktop (right-click); the

window either flickers open for a split second, and then vanishes, or else

nothing happens. When I try to open it from the Control Panel -> Appearances

and Themes category, it will only open if I select "Choose a screensaver" or

"Change the screen resolution". And even then, once open, the applet will

crash if I click the "Themes" or "Desktop" tabs.

 

The problem started when I installed the drivers and software for a new ATI

Radeon video card. I've gone through extensive technical service with them,

and they concluded that it was a problem with Windows. I want to try to

repair or reinstall the cpl file (or whatever) for Display Properties to see

if that fixes it, but I can't find how to do that. When I try to do a Repair

Install from the Windows CD, it goes off into DOS mode, which is utterly

useless to me.

 

What ever happened to the "Repair Windows Installation" option from Win98,

anyway?

Guest Himanshu Dogra
Posted

RE: How to fix/reinstall Display Properties Applet?

 

Hello

 

This issue comes up if the new ATI drivers are not compatible with your

computer. Try following steps:

 

0. Click on start-->all programs-->accessories-->system tools->click on

system restore. click on next and then select any date on the left hand side

which is dark as compared to other dates and click on next computer will

automatically restart. is the issue still persists then follow the follwing

steps. We actually did the system restore to the date on which the computer

was working fine. You can select any date on which the computer was working

fine. Make sure if you perform the repair by using the windows cd it wont

resolve the issue as the drivers for ATI are not provided by windows. Repair

will remove all the drivers from the computer and the display will be very

big then you have to use the ATI drivers cd to make the computer display

normal.

1. Right click on My computer-->click on manage-->computer management

windows will come up.

2. Click on device manager on the left hand side and you will see all the

devices listed on the right hand side.

3. open up display adapters option...select the ATI device. Right click on

that and click properties. Click on driver tab on the top and then click on

the roll back driver option. It should resolve the issue.

--

 

 

 

 

 

Regards

 

Himanshu Dogra

Microsoft Certified Systems Engineer

Microsoft Small Business Server 2003

Microsoft Exchange Server 2003

 

 

"Darkeforce" wrote:

> I cannot open the Display Properties from my desktop (right-click); the

> window either flickers open for a split second, and then vanishes, or else

> nothing happens. When I try to open it from the Control Panel -> Appearances

> and Themes category, it will only open if I select "Choose a screensaver" or

> "Change the screen resolution". And even then, once open, the applet will

> crash if I click the "Themes" or "Desktop" tabs.

>

> The problem started when I installed the drivers and software for a new ATI

> Radeon video card. I've gone through extensive technical service with them,

> and they concluded that it was a problem with Windows. I want to try to

> repair or reinstall the cpl file (or whatever) for Display Properties to see

> if that fixes it, but I can't find how to do that. When I try to do a Repair

> Install from the Windows CD, it goes off into DOS mode, which is utterly

> useless to me.

>

> What ever happened to the "Repair Windows Installation" option from Win98,

> anyway?

Guest Darkeforce
Posted

RE: How to fix/reinstall Display Properties Applet?

 

No, I already tried that. Even with drivers 4 steps older than the newest,

the problem persists. I need to know how to repair/reinstall the Display

Properties applet, as after thoroughly examining the system reports, the ATI

techs concluded it was a problem with Windows, not their Drivers.

 

"Himanshu Dogra" wrote:

> Hello

>

> This issue comes up if the new ATI drivers are not compatible with your

> computer. Try following steps:

>

> 0. Click on start-->all programs-->accessories-->system tools->click on

> system restore. click on next and then select any date on the left hand side

> which is dark as compared to other dates and click on next computer will

> automatically restart. is the issue still persists then follow the follwing

> steps. We actually did the system restore to the date on which the computer

> was working fine. You can select any date on which the computer was working

> fine. Make sure if you perform the repair by using the windows cd it wont

> resolve the issue as the drivers for ATI are not provided by windows. Repair

> will remove all the drivers from the computer and the display will be very

> big then you have to use the ATI drivers cd to make the computer display

> normal.

> 1. Right click on My computer-->click on manage-->computer management

> windows will come up.

> 2. Click on device manager on the left hand side and you will see all the

> devices listed on the right hand side.

> 3. open up display adapters option...select the ATI device. Right click on

> that and click properties. Click on driver tab on the top and then click on

> the roll back driver option. It should resolve the issue.

> --

>

>

>

>

>

> Regards

>

> Himanshu Dogra

> Microsoft Certified Systems Engineer

> Microsoft Small Business Server 2003

> Microsoft Exchange Server 2003

>

>

> "Darkeforce" wrote:

>

> > I cannot open the Display Properties from my desktop (right-click); the

> > window either flickers open for a split second, and then vanishes, or else

> > nothing happens. When I try to open it from the Control Panel -> Appearances

> > and Themes category, it will only open if I select "Choose a screensaver" or

> > "Change the screen resolution". And even then, once open, the applet will

> > crash if I click the "Themes" or "Desktop" tabs.

> >

> > The problem started when I installed the drivers and software for a new ATI

> > Radeon video card. I've gone through extensive technical service with them,

> > and they concluded that it was a problem with Windows. I want to try to

> > repair or reinstall the cpl file (or whatever) for Display Properties to see

> > if that fixes it, but I can't find how to do that. When I try to do a Repair

> > Install from the Windows CD, it goes off into DOS mode, which is utterly

> > useless to me.

> >

> > What ever happened to the "Repair Windows Installation" option from Win98,

> > anyway?

Guest Darkeforce
Posted

RE: How to fix/reinstall Display Properties Applet?

 

I've tried all the Microsoft tricks to try to repair this. I know what I need

to do; I just can't figure out how to do it. MS removed the

essentially-important "Repair Windows Installation" option from XP, and I

need to use that to repair/reinstall the file(s) for the Display Properties

applet/utility. How do I do that? When I try to use the "repair" option from

the XP CD autorun, it puts me into DOS mode, with no indication whatsoever of

what to do; no instructions, no wizard...

 

System Restore and Rollback Driver are useless; it's damage to the Display

Property applet, and it need to be repaired/reinstalled. How can I do that

without completely reinstalling all of Windows again?

 

 

"Himanshu Dogra" wrote:

> Hello

>

> This issue comes up if the new ATI drivers are not compatible with your

> computer. Try following steps:

>

> 0. Click on start-->all programs-->accessories-->system tools->click on

> system restore. click on next and then select any date on the left hand side

> which is dark as compared to other dates and click on next computer will

> automatically restart. is the issue still persists then follow the follwing

> steps. We actually did the system restore to the date on which the computer

> was working fine. You can select any date on which the computer was working

> fine. Make sure if you perform the repair by using the windows cd it wont

> resolve the issue as the drivers for ATI are not provided by windows. Repair

> will remove all the drivers from the computer and the display will be very

> big then you have to use the ATI drivers cd to make the computer display

> normal.

> 1. Right click on My computer-->click on manage-->computer management

> windows will come up.

> 2. Click on device manager on the left hand side and you will see all the

> devices listed on the right hand side.

> 3. open up display adapters option...select the ATI device. Right click on

> that and click properties. Click on driver tab on the top and then click on

> the roll back driver option. It should resolve the issue.

> --

>

>

>

>

>

> Regards

>

> Himanshu Dogra

> Microsoft Certified Systems Engineer

> Microsoft Small Business Server 2003

> Microsoft Exchange Server 2003

>

>

> "Darkeforce" wrote:

>

> > I cannot open the Display Properties from my desktop (right-click); the

> > window either flickers open for a split second, and then vanishes, or else

> > nothing happens. When I try to open it from the Control Panel -> Appearances

> > and Themes category, it will only open if I select "Choose a screensaver" or

> > "Change the screen resolution". And even then, once open, the applet will

> > crash if I click the "Themes" or "Desktop" tabs.

> >

> > The problem started when I installed the drivers and software for a new ATI

> > Radeon video card. I've gone through extensive technical service with them,

> > and they concluded that it was a problem with Windows. I want to try to

> > repair or reinstall the cpl file (or whatever) for Display Properties to see

> > if that fixes it, but I can't find how to do that. When I try to do a Repair

> > Install from the Windows CD, it goes off into DOS mode, which is utterly

> > useless to me.

> >

> > What ever happened to the "Repair Windows Installation" option from Win98,

> > anyway?

Posted

RE: How to fix/reinstall Display Properties Applet?

 

Darkeforce wrote:

> I've tried all the Microsoft tricks to try to repair this. I know what I

> need to do; I just can't figure out how to do it. MS removed the

> essentially-important "Repair Windows Installation" option from XP, and I

> need to use that to repair/reinstall the file(s) for the Display

> Properties applet/utility. How do I do that? When I try to use the

> "repair" option from the XP CD autorun, it puts me into DOS mode, with no

> indication whatsoever of what to do; no instructions, no wizard...

>

> System Restore and Rollback Driver are useless; it's damage to the Display

> Property applet, and it need to be repaired/reinstalled. How can I do that

> without completely reinstalling all of Windows again?

 

Actually you haven't tried "all the Microsoft tricks" because you are doing

the Repair Install incorrectly. You're in the wrong place. You're in the

Recovery Console which is not for doing the Repair Install.

 

You've already gone into Safe Mode and tried a System Restore? If no, please

try this.

 

You've already booted using Last Known Good Configuration? If no, please try

this.

 

To do a Repair Install - not removed at all in XP - follow instructions

here:

 

http://www.michaelstevenstech.com/XPrepairinstall.htm

 

Malke

--

MS-MVP

Elephant Boy Computers

http://www.elephantboycomputers.com

Don't Panic!

  • 2 weeks later...
Guest bkjanik@verizon.net
Posted

Re: How to fix/reinstall Display Properties Applet?

 

I was having a very similar problem after installing a new MSI Nvidia

Geforce 6200 card. It turned out that the driver that came with the

card had installed a new tab onto my display properties. The tab was

causing display properties to crash. I looked up how to uninstall an

MSI tab off of display properties. It turned out all I had to do was

delete the msicpl.dll file out of my windows\system32 folder. I would

encourage you to find out if their were any tabs added to your display

properties and figure out how to uninstall them. Also, I found a

Microsoft article that might have been useful. I was not able to try

it because I figured out how to fix it another way. Here is a link to

the article. It might be useful to you or someone else.

http://support.microsoft.com/kb/317128

 

Other thoughts:

 

By the way, I tried the repair install first and it didn't help.

Nothing really worked until I uninstalled the extra tab. Also, I was

able to tell what tabs I had by going to the registry key

hkey_current_user\control panel desktop and deleting the wallpaper

value. Then I was able to open the damaged display properties and

observe the tabs. That didn't really fix the problem, because it

would crash every time I tried to change the wallpaper or background,

but it did give me useful information. Also, before fixing it, I was

able to reset the wallpaper by right-clicking on an image in internet

explorer and setting it as background.

 

On Feb 8, 11:26 pm, Darkeforce <Darkefo...@discussions.microsoft.com>

wrote:

> I cannot open the Display Properties from my desktop (right-click); the

> window either flickers open for a split second, and then vanishes, or else

> nothing happens. When I try to open it from the Control Panel -> Appearances

> and Themes category, it will only open if I select "Choose a screensaver" or

> "Change the screen resolution". And even then, once open, the applet will

> crash if I click the "Themes" or "Desktop" tabs.

>

> The problem started when I installed the drivers and software for a new ATI

> Radeon video card. I've gone through extensive technical service with them,

> and they concluded that it was a problem with Windows. I want to try to

> repair or reinstall the cpl file (or whatever) for Display Properties to see

> if that fixes it, but I can't find how to do that. When I try to do a Repair

> Install from the Windows CD, it goes off into DOS mode, which is utterly

> useless to me.

>

> What ever happened to the "Repair Windows Installation" option from Win98,

> anyway?

Guest Darkeforce
Posted

Re: How to fix/reinstall Display Properties Applet?

 

That fixed it perfectly! Thank-you. I had an nVidia video card before, and I

had run Driver Cleaner to clear out everything from nVidia before I installed

my Radeon card, but it missed that file somehow. Thanks

 

"bkjanik@verizon.net" wrote:

> I was having a very similar problem after installing a new MSI Nvidia

> Geforce 6200 card. It turned out that the driver that came with the

> card had installed a new tab onto my display properties. The tab was

> causing display properties to crash. I looked up how to uninstall an

> MSI tab off of display properties. It turned out all I had to do was

> delete the msicpl.dll file out of my windows\system32 folder. I would

> encourage you to find out if their were any tabs added to your display

> properties and figure out how to uninstall them. Also, I found a

> Microsoft article that might have been useful. I was not able to try

> it because I figured out how to fix it another way. Here is a link to

> the article. It might be useful to you or someone else.

> http://support.microsoft.com/kb/317128

>

> Other thoughts:

>

> By the way, I tried the repair install first and it didn't help.

> Nothing really worked until I uninstalled the extra tab. Also, I was

> able to tell what tabs I had by going to the registry key

> hkey_current_user\control panel desktop and deleting the wallpaper

> value. Then I was able to open the damaged display properties and

> observe the tabs. That didn't really fix the problem, because it

> would crash every time I tried to change the wallpaper or background,

> but it did give me useful information. Also, before fixing it, I was

> able to reset the wallpaper by right-clicking on an image in internet

> explorer and setting it as background.

>

> On Feb 8, 11:26 pm, Darkeforce <Darkefo...@discussions.microsoft.com>

> wrote:

> > I cannot open the Display Properties from my desktop (right-click); the

> > window either flickers open for a split second, and then vanishes, or else

> > nothing happens. When I try to open it from the Control Panel -> Appearances

> > and Themes category, it will only open if I select "Choose a screensaver" or

> > "Change the screen resolution". And even then, once open, the applet will

> > crash if I click the "Themes" or "Desktop" tabs.

> >

> > The problem started when I installed the drivers and software for a new ATI

> > Radeon video card. I've gone through extensive technical service with them,

> > and they concluded that it was a problem with Windows. I want to try to

> > repair or reinstall the cpl file (or whatever) for Display Properties to see

> > if that fixes it, but I can't find how to do that. When I try to do a Repair

> > Install from the Windows CD, it goes off into DOS mode, which is utterly

> > useless to me.

> >

> > What ever happened to the "Repair Windows Installation" option from Win98,

> > anyway?

>

>

Guest Barbara
Posted

Re: How to fix/reinstall Display Properties Applet?

 

I'm glad I can help. I see you had been struggling with it since February

8th. I only had the problem for 4 days and it nearly drove me crazy. I

guess my persistance payed off for both of us because we both finally got our

problem solved. I had a feeling when I saw your posts that we had a very

similar problem. --Barbara

 

"Darkeforce" wrote:

> That fixed it perfectly! Thank-you. I had an nVidia video card before, and I

> had run Driver Cleaner to clear out everything from nVidia before I installed

> my Radeon card, but it missed that file somehow. Thanks

>

> "bkjanik@verizon.net" wrote:

>

> > I was having a very similar problem after installing a new MSI Nvidia

> > Geforce 6200 card. It turned out that the driver that came with the

> > card had installed a new tab onto my display properties. The tab was

> > causing display properties to crash. I looked up how to uninstall an

> > MSI tab off of display properties. It turned out all I had to do was

> > delete the msicpl.dll file out of my windows\system32 folder. I would

> > encourage you to find out if their were any tabs added to your display

> > properties and figure out how to uninstall them. Also, I found a

> > Microsoft article that might have been useful. I was not able to try

> > it because I figured out how to fix it another way. Here is a link to

> > the article. It might be useful to you or someone else.

> > http://support.microsoft.com/kb/317128

> >

> > Other thoughts:

> >

> > By the way, I tried the repair install first and it didn't help.

> > Nothing really worked until I uninstalled the extra tab. Also, I was

> > able to tell what tabs I had by going to the registry key

> > hkey_current_user\control panel desktop and deleting the wallpaper

> > value. Then I was able to open the damaged display properties and

> > observe the tabs. That didn't really fix the problem, because it

> > would crash every time I tried to change the wallpaper or background,

> > but it did give me useful information. Also, before fixing it, I was

> > able to reset the wallpaper by right-clicking on an image in internet

> > explorer and setting it as background.

> >

> > On Feb 8, 11:26 pm, Darkeforce <Darkefo...@discussions.microsoft.com>

> > wrote:

> > > I cannot open the Display Properties from my desktop (right-click); the

> > > window either flickers open for a split second, and then vanishes, or else

> > > nothing happens. When I try to open it from the Control Panel -> Appearances

> > > and Themes category, it will only open if I select "Choose a screensaver" or

> > > "Change the screen resolution". And even then, once open, the applet will

> > > crash if I click the "Themes" or "Desktop" tabs.

> > >

> > > The problem started when I installed the drivers and software for a new ATI

> > > Radeon video card. I've gone through extensive technical service with them,

> > > and they concluded that it was a problem with Windows. I want to try to

> > > repair or reinstall the cpl file (or whatever) for Display Properties to see

> > > if that fixes it, but I can't find how to do that. When I try to do a Repair

> > > Install from the Windows CD, it goes off into DOS mode, which is utterly

> > > useless to me.

> > >

> > > What ever happened to the "Repair Windows Installation" option from Win98,

> > > anyway?

> >

> >

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