dave56 Posted October 29, 2009 Posted October 29, 2009 My Hp Photosmart printer has suddenly refused to print anything. Have tried re-installing it but there is no connection to the pc.Have tried using another printer-this doesn't work either PC usually says"found new hardware" -this is not functioning. Have tried original printer in my laptop-not working. Any ideas?-bit of a mystery. Thanks David. Quote
RandyL Posted October 30, 2009 Posted October 30, 2009 Hi dave; If two different USB printers doesn't work on your computer try a different USB port or delete the USB controllers from device manager and reboot. Also when reinstalling printers it is best to delete the printer from control panel then uninstall any printer software before reinstalling the printer. Then when you reinstall don't plug in the printer until the software tells you too. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Barmoor Posted November 1, 2009 Posted November 1, 2009 I know it sounds crazy and I dont want to insult you, but my friend had exactly the same problem. I even went to the extent of downloading the latest drivers from HP without success. In the end it turned out that her ink cartridge was empty and because of this the printer just would not work. New cartridges, all in one printer scanner worked. Good luck. Barmoor Quote
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