msn messenger

[mizzemaz]

heya

 

i am tryin to get my windows msn to work!

i can sign in ok and see eveything but i get a message from microsof windows and it reads

 

windows live communications platform has stopped working

 

a problem caused the program to stop working correctly.windows wil close the program and notify you if a solution is avaliable

 

and then closes messenger!!!

 

i was going to uninstall and re install but msn messenger isnt in my programs list to uninstall

 

please help

 

cheers emma :confused:

[Jelly Bean]

I am looking into this for you.

 

Have you installed the latest update wich is MSN 9?

[mizzemaz]

yes i have the upto date messenger. i can stay logged on for ages but as soon as i try to send a messege to a contact i get that message.

 

its very confusing

 

emma

[Jelly Bean]

This is a wide spread issue.

 

No fix has been fully given by MSN.

 

All I can sugest is possibly uninstall it and reinstall.

[RandyL]

Messenger should be listed in Programs and Features. Select to uninstall Windows Live Essentials. Then select uninstall and you will be presented with a list of Essentials to uninstall. Select Messenger and uninstall. Make sure Messenger is not running when you uninstall it.

 

Reboot and try installing Windows Live Messenger again.

 

If that doesn't work uninstall it again. After the uninstall you may have to manually delete any left over Messenger folder and files. I believe they are located here,

 

Windows 7------C:\Program Files (x86)\Windows Live

Windows Vista-C:\Program Files\Windows Live

 

Only delete the Messenger folder not any others.