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Updates KB94385 and KB941644


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Guest James Gregory
Posted

We installed these two updates in addition to .NET 2.0 SP1 on Sunday 2/3/08.

These were installed on two seperate, but identical Win2k SP4 servers on two

different subnets. On Monday 2/4 a user called complaining of an issue with

an Excel file they were editing on a server share. It basically stated that

the file was was in use, etc. but they had the option to save the file to a

different name.

 

An inspection of the problem file revealed that the only property that was

accessable was the general tab. The Security and Summary tabs were not

displayed, consequently even admin could not move or delete the file. This

occured each day with other files. A chkdsk was finally run on Thursday,

which restored the missing properties. A consistency check was also run on

the RAID array, which did not report any errors. We are seeing this occur

on the other

server but not at the same rate. Has anyone else seen this type of issue

with these updates installed? Possibly related, we are also seeing some

TMP files (versions of the office files) starting to accumulate in some of

the shared directories. All of the problems seen so far seem to be related

to Office 2003 (SP3) files.

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