blank pages in firefox & IE 8

[mrbluechief]

In the last week both my browsers stop working after a while & only show blank pages , it happens more when i have downloaded files.

I use flashget with flashgot plugin but have uninstalled them & tried with just save file downloads but it still happens.

I have to restart the pc to rectify this , my system restore cant restore to an earlier restore point , i have tried 5 of them !

I have scanned pc with bitdefender 2010 security suite & it found no infections

 

windows xp sp3

dell desktop 9150

intel 920d processor

4gb generic memory

nvidia gt9600 graphic card

bitdefender 2010 security suite

firefox 3.5 latest

ie 8 latest

regular windows updates

 

I have have looked for a solution on google but i tried new profile in firefox , java update & still the problem persists ?

[Tootech]

Hi,

 

How are you connected to the Internet, with a cable to a router, with a modem, or with a wireless connection to a router?

 

When you tried a new Firefox profile did you delete the old one?

 

Try cleaning the temp files with ATF Cleaner and then installing a running Malwarebytes.

 

Post the results, that will give some idea of possible infections.

 

ATF-Cleaner.exe - www.atribune.org

 

Malwarebytes.org - free version

[RandyL]

I agree Tootech. Malware is suspect. But I always do agree with you.

 

chief you may want to post in the security section as I think you have a very real chance of being infected.

 

Do what Tootech says. If that is not enough post in the security section.

 

Just my minor thoughts on this.

[mrbluechief]

ok I am using tiscali 8mb broadband with a sagem modem & that is working fine & i created new ff profile but kept old profile too but firefox is using the new profile as default , I ran both both of those programs , i already had the malwarebytes installed & i emptied all temp files with atf cleaner but no infections , here is my report -

 

 

Malwarebytes' Anti-Malware 1.41

Database version: 3047

Windows 5.1.2600 Service Pack 3

 

13/11/2009 12:32:40

mbam-log-2009-11-13 (12-32-40).txt

 

Scan type: Full Scan (C:\|)

Objects scanned: 206758

Time elapsed: 1 hour(s), 2 minute(s), 53 second(s)

 

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

 

Memory Processes Infected:

(No malicious items detected)

 

Memory Modules Infected:

(No malicious items detected)

 

Registry Keys Infected:

(No malicious items detected)

 

Registry Values Infected:

(No malicious items detected)

 

Registry Data Items Infected:

(No malicious items detected)

 

Folders Infected:

(No malicious items detected)

 

Files Infected:

(No malicious items detected)

 

would disabling system restore then enable it again after a restart perhaps help , sometimes a restore point can be corrupted ?

Edited November 13, 2009 by mrbluechief

[Seth]

Your issue is not typical of a malware infection.

 

When the blank screen appears, what address shows in the address bar?

 

Does the problem occur in "Safe Mode With Networking"?

[mrbluechief]

it shows the address of site i goto but just a blank page appears & the tab shows address too , i havent tried the networking in safemode but what would that rule out if it solves it ?