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ntbackup failure: Error returned while creating the volume shadow


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Guest criptonite
Posted

On our Windows 2003 Server (32-bit, SP2), we have recently had failures with

ntbackup. This scheduled job backs up Exchange 2003 (SP2) Information stores

and SystemState only. A couple of weeks ago we received the following errors:

 

ntbackup log:

 

Backup Status

Operation: Backup

Active backup destination: File

Media name: "AntHoDaily.bkf created 13/02/2008 at 18:30"

 

Volume shadow copy creation: Attempt 1.

Timeout before function completed

 

Error returned while creating the volume shadow copy:0xffffffff.

 

Error returned while creating the volume shadow copy:ffffffff

Aborting Backup.

 

----------------------

 

The operation did not successfully complete.

 

----------------------

 

Event viewer:

 

Source: NTBackup

Event ID: 8019

Description: End Operation: Warnings or errors were encountered.

Consult the backup report for more details.

 

Source: VSS

Event ID: 6013

Description: Sqllib error: OLEDB Error encountered calling

IDBInitialize::Initialize. hr = 0x80004005. SQLSTATE: 08001, Native Error: 18

Error state: 1, Severity: 16

Source: Microsoft OLE DB Provider for SQL Server

Error message: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL

Security error.

 

Do you need any further information?

 

Cheers

 

Crip

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Guest criptonite
Posted

RE: ntbackup failure: Error returned while creating the volume shadow

 

As an addendum, I ran a test last night just backing up Exchange Information

stores and NOT the SystemState and this ran successfully. Ran a test this

morning just backing up SystemState, and this Failed!!!

 

Any ideas?

 

Crip

 

"criptonite" wrote:

> On our Windows 2003 Server (32-bit, SP2), we have recently had failures with

> ntbackup. This scheduled job backs up Exchange 2003 (SP2) Information stores

> and SystemState only. A couple of weeks ago we received the following errors:

>

> ntbackup log:

>

> Backup Status

> Operation: Backup

> Active backup destination: File

> Media name: "AntHoDaily.bkf created 13/02/2008 at 18:30"

>

> Volume shadow copy creation: Attempt 1.

> Timeout before function completed

>

> Error returned while creating the volume shadow copy:0xffffffff.

>

> Error returned while creating the volume shadow copy:ffffffff

> Aborting Backup.

>

> ----------------------

>

> The operation did not successfully complete.

>

> ----------------------

>

> Event viewer:

>

> Source: NTBackup

> Event ID: 8019

> Description: End Operation: Warnings or errors were encountered.

> Consult the backup report for more details.

>

> Source: VSS

> Event ID: 6013

> Description: Sqllib error: OLEDB Error encountered calling

> IDBInitialize::Initialize. hr = 0x80004005. SQLSTATE: 08001, Native Error: 18

> Error state: 1, Severity: 16

> Source: Microsoft OLE DB Provider for SQL Server

> Error message: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL

> Security error.

>

> Do you need any further information?

>

> Cheers

>

> Crip

>

Guest Pegasus \(MVP\)
Posted

Re: ntbackup failure: Error returned while creating the volume shadow

 

 

"criptonite" <criptonite@discussions.microsoft.com> wrote in message

news:4A13B9B9-8529-424D-B6C6-33571F010E8E@microsoft.com...

> On our Windows 2003 Server (32-bit, SP2), we have recently had failures

> with

> ntbackup. This scheduled job backs up Exchange 2003 (SP2) Information

> stores

> and SystemState only. A couple of weeks ago we received the following

> errors:

>

> ntbackup log:

>

> Backup Status

> Operation: Backup

> Active backup destination: File

> Media name: "AntHoDaily.bkf created 13/02/2008 at 18:30"

>

> Volume shadow copy creation: Attempt 1.

> Timeout before function completed

>

> Error returned while creating the volume shadow copy:0xffffffff.

>

> Error returned while creating the volume shadow copy:ffffffff

> Aborting Backup.

>

> ----------------------

>

> The operation did not successfully complete.

>

> ----------------------

>

> Event viewer:

>

> Source: NTBackup

> Event ID: 8019

> Description: End Operation: Warnings or errors were encountered.

> Consult the backup report for more details.

>

> Source: VSS

> Event ID: 6013

> Description: Sqllib error: OLEDB Error encountered calling

> IDBInitialize::Initialize. hr = 0x80004005. SQLSTATE: 08001, Native Error:

> 18

> Error state: 1, Severity: 16

> Source: Microsoft OLE DB Provider for SQL Server

> Error message: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL

> Security error.

>

> Do you need any further information?

>

> Cheers

>

> Crip

>

 

Here is a copy of a report on this subject. I picked it up from

this newsgroup some time ago but I do not know it it works

or not or how safe it is to run the commands shown below.

*************

Ran:- vssadmin list writers and could see all the writes but when tried to

take system state backup, it failed with an error.

 

Followed an internal article and ran this from system32 in a Command Prompt:

Net stop vss

Net stop swprv

regsvr32 ole32.dll

regsvr32 vss_ps.dll

Vssvc /Register

regsvr32 /i swprv.dll

regsvr32 /i eventcls.dll

regsvr32 es.dll

regsvr32 stdprov.dll

regsvr32 vssui.dll

regsvr32 msxml.dll

regsvr32 msxml3.dll

regsvr32 msxml4.dll

Reinstalled COM+

1. Backup and then delete HKLM\Software\Microsoft\COM3

2. Boot to Recovery console and rename clbcatq.dll to ~clbcatq.dll.

3. Boot to normal mode and in Control Panel, open the Add or Remove Programs

tool,

and then open the Add/Remove Windows Components tool.

Checked DCOMCNFG and red down arrow on Computer

2. Distributed Transaction coordinator is running and started.

3. Followed Q315296 How to clean up a damaged COM+ catalog

4. Errored again with: "sub-component Com+ raised an exception" 0x8007041b

5. Stopped the System event Notification serivce and attempted to reinstall

Com+ again

6. This time it was successful

7. Created a Shadow Copy on C:\ and that was successful

8. Attempted the System State backup of the server to C:\ Successful

**********


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