trouble starting windows XP

[Guest Hao]

I am using windows xp home edition. I don't turn off my PC often. But after

turning it off last night, I have trouble restarting. The windows logo will

load but then I'll get a blank screen. Pushing restart button won't do

anything. I'll have to physically disconnect the power bar to get out of it.

I'll then re-start in the safe mode, which seemed to work. I have tried to

do system restore to an earlier date, which seemed to work only sporadically.

I had windows updates a couple of days ago, i wonder if that was the cause

of the problem.

 

Help please!

 

Thanks

 

Hao

[Guest Antares 531]

Re: trouble starting windows XP

 

This sounds about like what happened to me last week. My hard drive was

failing, and eventually failed completely. My advise at the time is to back

up any critical document files and other items that you would be reluctant

to lose. I did't bring my backups up to date, and lost a great many of my

most redcent files.

 

Gordon

 

 

"Hao" <Hao@discussions.microsoft.com> wrote in message

news:1FEE4E4B-CF43-4D4F-9D96-3DD2DC0E885A@microsoft.com...

>I am using windows xp home edition. I don't turn off my PC often. But

>after

> turning it off last night, I have trouble restarting. The windows logo

> will

> load but then I'll get a blank screen. Pushing restart button won't do

> anything. I'll have to physically disconnect the power bar to get out of

> it.

> I'll then re-start in the safe mode, which seemed to work. I have tried

> to

> do system restore to an earlier date, which seemed to work only

> sporadically.

> I had windows updates a couple of days ago, i wonder if that was the cause

> of the problem.

>

> Help please!

>

> Thanks

>

> Hao

[Guest Karl Snooks]

Re: trouble starting windows XP

 

Hao,

Installed any new hardware or software?

karl

 

"Hao" <Hao@discussions.microsoft.com> wrote in message

news:1FEE4E4B-CF43-4D4F-9D96-3DD2DC0E885A@microsoft.com...

>I am using windows xp home edition. I don't turn off my PC often. But

>after

> turning it off last night, I have trouble restarting. The windows logo

> will

> load but then I'll get a blank screen. Pushing restart button won't do

> anything. I'll have to physically disconnect the power bar to get out of

> it.

> I'll then re-start in the safe mode, which seemed to work. I have tried

> to

> do system restore to an earlier date, which seemed to work only

> sporadically.

> I had windows updates a couple of days ago, i wonder if that was the cause

> of the problem.

>

> Help please!

>

> Thanks

>

> Hao

[Guest Hao]

Re: trouble starting windows XP

 

Thanks Karl.

 

No, I didn't install anything new recently. Did install a logitech webcam

in late December. I think I had similar problem a few weeks ago when I had

to restart the computer after getting some updates for java, and I solved the

problem by system restore to an earlier date. Then I had some updates from

windows a couple of days ago. But don't know if it's just an co-incidence

because updates forces me restart my PC. (I normally don't show down my PC).

 

Now I can only work with my safe mode. Tried to system restore again to

early Jan. but still having the same problem.

 

Any thoughts?

 

Thanks

 

Hao

 

"Karl Snooks" wrote:

> Hao,

> Installed any new hardware or software?

> karl

>

> "Hao" <Hao@discussions.microsoft.com> wrote in message

> news:1FEE4E4B-CF43-4D4F-9D96-3DD2DC0E885A@microsoft.com...

> >I am using windows xp home edition. I don't turn off my PC often. But

> >after

> > turning it off last night, I have trouble restarting. The windows logo

> > will

> > load but then I'll get a blank screen. Pushing restart button won't do

> > anything. I'll have to physically disconnect the power bar to get out of

> > it.

> > I'll then re-start in the safe mode, which seemed to work. I have tried

> > to

> > do system restore to an earlier date, which seemed to work only

> > sporadically.

> > I had windows updates a couple of days ago, i wonder if that was the cause

> > of the problem.

> >

> > Help please!

> >

> > Thanks

> >

> > Hao

>

>

>

[Guest Hao]

Re: trouble starting windows XP

 

Maybe it was related to my webcam. I just system restored to mid-December

before I installed my logitech webcam. Now everything works fine. But

should I try to re-install my webcam???

 

thanks

 

Hao

 

"Hao" wrote:

> Thanks Karl.

>

> No, I didn't install anything new recently. Did install a logitech webcam

> in late December. I think I had similar problem a few weeks ago when I had

> to restart the computer after getting some updates for java, and I solved the

> problem by system restore to an earlier date. Then I had some updates from

> windows a couple of days ago. But don't know if it's just an co-incidence

> because updates forces me restart my PC. (I normally don't show down my PC).

>

> Now I can only work with my safe mode. Tried to system restore again to

> early Jan. but still having the same problem.

>

> Any thoughts?

>

> Thanks

>

> Hao

>

> "Karl Snooks" wrote:

>

> > Hao,

> > Installed any new hardware or software?

> > karl

> >

> > "Hao" <Hao@discussions.microsoft.com> wrote in message

> > news:1FEE4E4B-CF43-4D4F-9D96-3DD2DC0E885A@microsoft.com...

> > >I am using windows xp home edition. I don't turn off my PC often. But

> > >after

> > > turning it off last night, I have trouble restarting. The windows logo

> > > will

> > > load but then I'll get a blank screen. Pushing restart button won't do

> > > anything. I'll have to physically disconnect the power bar to get out of

> > > it.

> > > I'll then re-start in the safe mode, which seemed to work. I have tried

> > > to

> > > do system restore to an earlier date, which seemed to work only

> > > sporadically.

> > > I had windows updates a couple of days ago, i wonder if that was the cause

> > > of the problem.

> > >

> > > Help please!

> > >

> > > Thanks

> > >

> > > Hao

> >

> >

> >

[Guest Uncle Grumpy]

Re: trouble starting windows XP

 

Hao <Hao@discussions.microsoft.com> wrote:

>Maybe it was related to my webcam. I just system restored to mid-December

>before I installed my logitech webcam. Now everything works fine. But

>should I try to re-install my webcam???

 

It's the only way you'll know for sure.

[Guest Karl Snooks]

Re: trouble starting windows XP

 

Hao,

I suggest going to the Logitech website and downloading the very latest XP

driver from them.

 

Before you reinstall, I suggest going to device manager (Win+R || type

DevMgmt.msc || hit Enter ) and making sure that the old driver is removed.

 

Karl

 

"Hao" <Hao@discussions.microsoft.com> wrote in message

news:D6F65047-29BE-4D6B-B31F-AC0C0059F106@microsoft.com...

> Maybe it was related to my webcam. I just system restored to mid-December

> before I installed my logitech webcam. Now everything works fine. But

> should I try to re-install my webcam???

>

> thanks

>

> Hao

>

> "Hao" wrote:

>

>> Thanks Karl.

>>

>> No, I didn't install anything new recently. Did install a logitech

>> webcam

>> in late December. I think I had similar problem a few weeks ago when I

>> had

>> to restart the computer after getting some updates for java, and I solved

>> the

>> problem by system restore to an earlier date. Then I had some updates

>> from

>> windows a couple of days ago. But don't know if it's just an

>> co-incidence

>> because updates forces me restart my PC. (I normally don't show down my

>> PC).

>>

>> Now I can only work with my safe mode. Tried to system restore again to

>> early Jan. but still having the same problem.

>>

>> Any thoughts?

>>

>> Thanks

>>

>> Hao

>>

>> "Karl Snooks" wrote:

>>

>> > Hao,

>> > Installed any new hardware or software?

>> > karl

>> >

>> > "Hao" <Hao@discussions.microsoft.com> wrote in message

>> > news:1FEE4E4B-CF43-4D4F-9D96-3DD2DC0E885A@microsoft.com...

>> > >I am using windows xp home edition. I don't turn off my PC often.

>> > >But

>> > >after

>> > > turning it off last night, I have trouble restarting. The windows

>> > > logo

>> > > will

>> > > load but then I'll get a blank screen. Pushing restart button won't

>> > > do

>> > > anything. I'll have to physically disconnect the power bar to get

>> > > out of

>> > > it.

>> > > I'll then re-start in the safe mode, which seemed to work. I have

>> > > tried

>> > > to

>> > > do system restore to an earlier date, which seemed to work only

>> > > sporadically.

>> > > I had windows updates a couple of days ago, i wonder if that was the

>> > > cause

>> > > of the problem.

>> > >

>> > > Help please!

>> > >

>> > > Thanks

>> > >

>> > > Hao

>> >

>> >

>> >

[Guest Hao]

Re: trouble starting windows XP

 

Thanks Karl.

 

I am not very good computers. Can you be a little more specific regarding

how to check for device. i.e. "(Win+R || type DevMgmt.msc || hit Enter )

and making sure that the old driver is removed"

 

Thanks

 

Hao

 

"Karl Snooks" wrote:

> Hao,

> I suggest going to the Logitech website and downloading the very latest XP

> driver from them.

>

> Before you reinstall, I suggest going to device manager (Win+R || type

> DevMgmt.msc || hit Enter ) and making sure that the old driver is removed.

>

> Karl

>

> "Hao" <Hao@discussions.microsoft.com> wrote in message

> news:D6F65047-29BE-4D6B-B31F-AC0C0059F106@microsoft.com...

> > Maybe it was related to my webcam. I just system restored to mid-December

> > before I installed my logitech webcam. Now everything works fine. But

> > should I try to re-install my webcam???

> >

> > thanks

> >

> > Hao

> >

> > "Hao" wrote:

> >

> >> Thanks Karl.

> >>

> >> No, I didn't install anything new recently. Did install a logitech

> >> webcam

> >> in late December. I think I had similar problem a few weeks ago when I

> >> had

> >> to restart the computer after getting some updates for java, and I solved

> >> the

> >> problem by system restore to an earlier date. Then I had some updates

> >> from

> >> windows a couple of days ago. But don't know if it's just an

> >> co-incidence

> >> because updates forces me restart my PC. (I normally don't show down my

> >> PC).

> >>

> >> Now I can only work with my safe mode. Tried to system restore again to

> >> early Jan. but still having the same problem.

> >>

> >> Any thoughts?

> >>

> >> Thanks

> >>

> >> Hao

> >>

> >> "Karl Snooks" wrote:

> >>

> >> > Hao,

> >> > Installed any new hardware or software?

> >> > karl

> >> >

> >> > "Hao" <Hao@discussions.microsoft.com> wrote in message

> >> > news:1FEE4E4B-CF43-4D4F-9D96-3DD2DC0E885A@microsoft.com...

> >> > >I am using windows xp home edition. I don't turn off my PC often.

> >> > >But

> >> > >after

> >> > > turning it off last night, I have trouble restarting. The windows

> >> > > logo

> >> > > will

> >> > > load but then I'll get a blank screen. Pushing restart button won't

> >> > > do

> >> > > anything. I'll have to physically disconnect the power bar to get

> >> > > out of

> >> > > it.

> >> > > I'll then re-start in the safe mode, which seemed to work. I have

> >> > > tried

> >> > > to

> >> > > do system restore to an earlier date, which seemed to work only

> >> > > sporadically.

> >> > > I had windows updates a couple of days ago, i wonder if that was the

> >> > > cause

> >> > > of the problem.

> >> > >

> >> > > Help please!

> >> > >

> >> > > Thanks

> >> > >

> >> > > Hao

> >> >

> >> >

> >> >

>

>

>

[Guest Colin Barnhorst]

Re: trouble starting windows XP

 

Win+R means hold down the Windows key in the lower left of the keyboard and

press the "r" key. Translation: Open the Run box.

 

Type DevMgmt.msc means type "DevMgmt.msc" (no quotes) in the Run box.

Translation: Open the Device Manager.

 

Hit Enter is obvious.

 

"Hao" <Hao@discussions.microsoft.com> wrote in message

news:2D4F53E4-5865-4B05-85A8-0B3DCB373800@microsoft.com...

> Thanks Karl.

>

> I am not very good computers. Can you be a little more specific regarding

> how to check for device. i.e. "(Win+R || type DevMgmt.msc || hit Enter )

> and making sure that the old driver is removed"

>

> Thanks

>

> Hao

>

> "Karl Snooks" wrote:

>

>> Hao,

>> I suggest going to the Logitech website and downloading the very latest

>> XP

>> driver from them.

>>

>> Before you reinstall, I suggest going to device manager (Win+R || type

>> DevMgmt.msc || hit Enter ) and making sure that the old driver is

>> removed.

>>

>> Karl

>>

>> "Hao" <Hao@discussions.microsoft.com> wrote in message

>> news:D6F65047-29BE-4D6B-B31F-AC0C0059F106@microsoft.com...

>> > Maybe it was related to my webcam. I just system restored to

>> > mid-December

>> > before I installed my logitech webcam. Now everything works fine. But

>> > should I try to re-install my webcam???

>> >

>> > thanks

>> >

>> > Hao

>> >

>> > "Hao" wrote:

>> >

>> >> Thanks Karl.

>> >>

>> >> No, I didn't install anything new recently. Did install a logitech

>> >> webcam

>> >> in late December. I think I had similar problem a few weeks ago when

>> >> I

>> >> had

>> >> to restart the computer after getting some updates for java, and I

>> >> solved

>> >> the

>> >> problem by system restore to an earlier date. Then I had some updates

>> >> from

>> >> windows a couple of days ago. But don't know if it's just an

>> >> co-incidence

>> >> because updates forces me restart my PC. (I normally don't show down

>> >> my

>> >> PC).

>> >>

>> >> Now I can only work with my safe mode. Tried to system restore again

>> >> to

>> >> early Jan. but still having the same problem.

>> >>

>> >> Any thoughts?

>> >>

>> >> Thanks

>> >>

>> >> Hao

>> >>

>> >> "Karl Snooks" wrote:

>> >>

>> >> > Hao,

>> >> > Installed any new hardware or software?

>> >> > karl

>> >> >

>> >> > "Hao" <Hao@discussions.microsoft.com> wrote in message

>> >> > news:1FEE4E4B-CF43-4D4F-9D96-3DD2DC0E885A@microsoft.com...

>> >> > >I am using windows xp home edition. I don't turn off my PC often.

>> >> > >But

>> >> > >after

>> >> > > turning it off last night, I have trouble restarting. The windows

>> >> > > logo

>> >> > > will

>> >> > > load but then I'll get a blank screen. Pushing restart button

>> >> > > won't

>> >> > > do

>> >> > > anything. I'll have to physically disconnect the power bar to get

>> >> > > out of

>> >> > > it.

>> >> > > I'll then re-start in the safe mode, which seemed to work. I have

>> >> > > tried

>> >> > > to

>> >> > > do system restore to an earlier date, which seemed to work only

>> >> > > sporadically.

>> >> > > I had windows updates a couple of days ago, i wonder if that was

>> >> > > the

>> >> > > cause

>> >> > > of the problem.

>> >> > >

>> >> > > Help please!

>> >> > >

>> >> > > Thanks

>> >> > >

>> >> > > Hao

>> >> >

>> >> >

>> >> >

>>

>>

>>

[Guest Karl Snooks]

Re: trouble starting windows XP

 

Colin,

Thanks. Excellent explanation.

Karl Snooks

 

"Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message

news:BF727812-7507-4481-954F-7F75707B4014@microsoft.com...

> Win+R means hold down the Windows key in the lower left of the keyboard

> and press the "r" key. Translation: Open the Run box.

>

> Type DevMgmt.msc means type "DevMgmt.msc" (no quotes) in the Run box.

> Translation: Open the Device Manager.

>

> Hit Enter is obvious.

>

> "Hao" <Hao@discussions.microsoft.com> wrote in message

> news:2D4F53E4-5865-4B05-85A8-0B3DCB373800@microsoft.com...

>> Thanks Karl.

>>

>> I am not very good computers. Can you be a little more specific

>> regarding

>> how to check for device. i.e. "(Win+R || type DevMgmt.msc || hit

>> Enter )

>> and making sure that the old driver is removed"

>>

>> Thanks

>>

>> Hao

>>

>> "Karl Snooks" wrote:

>>

>>> Hao,

>>> I suggest going to the Logitech website and downloading the very latest

>>> XP

>>> driver from them.

>>>

>>> Before you reinstall, I suggest going to device manager (Win+R || type

>>> DevMgmt.msc || hit Enter ) and making sure that the old driver is

>>> removed.

>>>

>>> Karl

>>>

>>> "Hao" <Hao@discussions.microsoft.com> wrote in message

>>> news:D6F65047-29BE-4D6B-B31F-AC0C0059F106@microsoft.com...

>>> > Maybe it was related to my webcam. I just system restored to

>>> > mid-December

>>> > before I installed my logitech webcam. Now everything works fine.

>>> > But

>>> > should I try to re-install my webcam???

>>> >

>>> > thanks

>>> >

>>> > Hao

>>> >

>>> > "Hao" wrote:

>>> >

>>> >> Thanks Karl.

>>> >>

>>> >> No, I didn't install anything new recently. Did install a logitech

>>> >> webcam

>>> >> in late December. I think I had similar problem a few weeks ago when

>>> >> I

>>> >> had

>>> >> to restart the computer after getting some updates for java, and I

>>> >> solved

>>> >> the

>>> >> problem by system restore to an earlier date. Then I had some

>>> >> updates

>>> >> from

>>> >> windows a couple of days ago. But don't know if it's just an

>>> >> co-incidence

>>> >> because updates forces me restart my PC. (I normally don't show down

>>> >> my

>>> >> PC).

>>> >>

>>> >> Now I can only work with my safe mode. Tried to system restore again

>>> >> to

>>> >> early Jan. but still having the same problem.

>>> >>

>>> >> Any thoughts?

>>> >>

>>> >> Thanks

>>> >>

>>> >> Hao

>>> >>

>>> >> "Karl Snooks" wrote:

>>> >>

>>> >> > Hao,

>>> >> > Installed any new hardware or software?

>>> >> > karl

>>> >> >

>>> >> > "Hao" <Hao@discussions.microsoft.com> wrote in message

>>> >> > news:1FEE4E4B-CF43-4D4F-9D96-3DD2DC0E885A@microsoft.com...

>>> >> > >I am using windows xp home edition. I don't turn off my PC often.

>>> >> > >But

>>> >> > >after

>>> >> > > turning it off last night, I have trouble restarting. The

>>> >> > > windows

>>> >> > > logo

>>> >> > > will

>>> >> > > load but then I'll get a blank screen. Pushing restart button

>>> >> > > won't

>>> >> > > do

>>> >> > > anything. I'll have to physically disconnect the power bar to

>>> >> > > get

>>> >> > > out of

>>> >> > > it.

>>> >> > > I'll then re-start in the safe mode, which seemed to work. I

>>> >> > > have

>>> >> > > tried

>>> >> > > to

>>> >> > > do system restore to an earlier date, which seemed to work only

>>> >> > > sporadically.

>>> >> > > I had windows updates a couple of days ago, i wonder if that was

>>> >> > > the

>>> >> > > cause

>>> >> > > of the problem.

>>> >> > >

>>> >> > > Help please!

>>> >> > >

>>> >> > > Thanks

>>> >> > >

>>> >> > > Hao

>>> >> >

>>> >> >

>>> >> >

>>>

>>>

>>>

>

[Guest Colin Barnhorst]

Re: trouble starting windows XP

 

You're welcome.

 

"Karl Snooks" <wieso@hushmail.com> wrote in message

news:eBTz02pcIHA.5348@TK2MSFTNGP03.phx.gbl...

> Colin,

> Thanks. Excellent explanation.

> Karl Snooks

>

> "Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message

> news:BF727812-7507-4481-954F-7F75707B4014@microsoft.com...

>> Win+R means hold down the Windows key in the lower left of the keyboard

>> and press the "r" key. Translation: Open the Run box.

>>

>> Type DevMgmt.msc means type "DevMgmt.msc" (no quotes) in the Run box.

>> Translation: Open the Device Manager.

>>

>> Hit Enter is obvious.

>>

>> "Hao" <Hao@discussions.microsoft.com> wrote in message

>> news:2D4F53E4-5865-4B05-85A8-0B3DCB373800@microsoft.com...

>>> Thanks Karl.

>>>

>>> I am not very good computers. Can you be a little more specific

>>> regarding

>>> how to check for device. i.e. "(Win+R || type DevMgmt.msc || hit

>>> Enter )

>>> and making sure that the old driver is removed"

>>>

>>> Thanks

>>>

>>> Hao

>>>

>>> "Karl Snooks" wrote:

>>>

>>>> Hao,

>>>> I suggest going to the Logitech website and downloading the very latest

>>>> XP

>>>> driver from them.

>>>>

>>>> Before you reinstall, I suggest going to device manager (Win+R || type

>>>> DevMgmt.msc || hit Enter ) and making sure that the old driver is

>>>> removed.

>>>>

>>>> Karl

>>>>

>>>> "Hao" <Hao@discussions.microsoft.com> wrote in message

>>>> news:D6F65047-29BE-4D6B-B31F-AC0C0059F106@microsoft.com...

>>>> > Maybe it was related to my webcam. I just system restored to

>>>> > mid-December

>>>> > before I installed my logitech webcam. Now everything works fine.

>>>> > But

>>>> > should I try to re-install my webcam???

>>>> >

>>>> > thanks

>>>> >

>>>> > Hao

>>>> >

>>>> > "Hao" wrote:

>>>> >

>>>> >> Thanks Karl.

>>>> >>

>>>> >> No, I didn't install anything new recently. Did install a logitech

>>>> >> webcam

>>>> >> in late December. I think I had similar problem a few weeks ago

>>>> >> when I

>>>> >> had

>>>> >> to restart the computer after getting some updates for java, and I

>>>> >> solved

>>>> >> the

>>>> >> problem by system restore to an earlier date. Then I had some

>>>> >> updates

>>>> >> from

>>>> >> windows a couple of days ago. But don't know if it's just an

>>>> >> co-incidence

>>>> >> because updates forces me restart my PC. (I normally don't show

>>>> >> down my

>>>> >> PC).

>>>> >>

>>>> >> Now I can only work with my safe mode. Tried to system restore

>>>> >> again to

>>>> >> early Jan. but still having the same problem.

>>>> >>

>>>> >> Any thoughts?

>>>> >>

>>>> >> Thanks

>>>> >>

>>>> >> Hao

>>>> >>

>>>> >> "Karl Snooks" wrote:

>>>> >>

>>>> >> > Hao,

>>>> >> > Installed any new hardware or software?

>>>> >> > karl

>>>> >> >

>>>> >> > "Hao" <Hao@discussions.microsoft.com> wrote in message

>>>> >> > news:1FEE4E4B-CF43-4D4F-9D96-3DD2DC0E885A@microsoft.com...

>>>> >> > >I am using windows xp home edition. I don't turn off my PC

>>>> >> > >often.

>>>> >> > >But

>>>> >> > >after

>>>> >> > > turning it off last night, I have trouble restarting. The

>>>> >> > > windows

>>>> >> > > logo

>>>> >> > > will

>>>> >> > > load but then I'll get a blank screen. Pushing restart button

>>>> >> > > won't

>>>> >> > > do

>>>> >> > > anything. I'll have to physically disconnect the power bar to

>>>> >> > > get

>>>> >> > > out of

>>>> >> > > it.

>>>> >> > > I'll then re-start in the safe mode, which seemed to work. I

>>>> >> > > have

>>>> >> > > tried

>>>> >> > > to

>>>> >> > > do system restore to an earlier date, which seemed to work only

>>>> >> > > sporadically.

>>>> >> > > I had windows updates a couple of days ago, i wonder if that was

>>>> >> > > the

>>>> >> > > cause

>>>> >> > > of the problem.

>>>> >> > >

>>>> >> > > Help please!

>>>> >> > >

>>>> >> > > Thanks

>>>> >> > >

>>>> >> > > Hao

>>>> >> >

>>>> >> >

>>>> >> >

>>>>

>>>>

>>>>

>>

>

>