slow outlook performance with 15+ users 2003 SBS remote desktop

[Guest t.strubreiter]

Hei

 

I have problems with Outlook 2003 / Office 2003 running on a Windows 2003

SBS.

 

User are conntecting via a Remote Desktop connection. Terminal Services.

Total users: 50, during normal days around 20 users online. With around 15

users online, outlook is getting really slow.

 

Is there a way to make outlook performe better?

 

The server is dual core 3.8 with 4 GB RAM. 2,5 GB RAM in use with 15 users

online. CPU load not bad at all, 10-20 prosent.

 

Microsoft writes that using Word as email editor makes outlook slow. User

have to run Word as editor because of some features f.ex. spell check.

 

Thanks for any idea.

 

Thomas / Norway

[Guest neo [mvp outlook]]

Re: slow outlook performance with 15+ users 2003 SBS remote desktop

 

I have used this for x64 Terminal Servers, not sure about x86 systems

 

http://support.microsoft.com/kb/891536

 

 

"t.strubreiter" <t.strubreiter@discussions.microsoft.com> wrote in message

news:01347DD7-1587-4CAA-ACFF-8E516F658568@microsoft.com...

> Hei

>

> I have problems with Outlook 2003 / Office 2003 running on a Windows 2003

> SBS.

>

> User are conntecting via a Remote Desktop connection. Terminal Services.

> Total users: 50, during normal days around 20 users online. With around 15

> users online, outlook is getting really slow.

>

> Is there a way to make outlook performe better?

>

> The server is dual core 3.8 with 4 GB RAM. 2,5 GB RAM in use with 15 users

> online. CPU load not bad at all, 10-20 prosent.

>

> Microsoft writes that using Word as email editor makes outlook slow. User

> have to run Word as editor because of some features f.ex. spell check.

>

> Thanks for any idea.

>

> Thomas / Norway

[Guest Patrick Rouse]

RE: slow outlook performance with 15+ users 2003 SBS remote desktop

 

I would not recommend using Word as your email editor on Terminal Services,

unless you are ok with the performance hit. Spellcheck is also available in

the native Outlook Email Editor, so this is not a reason (by itself) to use

Wordmail.

 

Additionally, some people even turn off background spelling and grammar

checking because it adds additional load on the TS.

 

 

What is your local disk configuration and what kind of RAID Controller are

you using on the TS. For optimal performance use RAID10 and a battery backed

RAID Controller so Write Caching can be enabled. RAID1 would be the second

best choice and RAID5 should not be use on TS unless performance is not a

concern.

 

Are you using the Office GPO Adm Templates to disable menu animations?

 

 

--

Patrick C. Rouse

Microsoft MVP - Terminal Server

SE, West Coast USA & Canada

Quest Software, Provision Networks Division

Virtual Client Solutions

http://www.provisionnetworks.com

 

 

"t.strubreiter" wrote:

> Hei

>

> I have problems with Outlook 2003 / Office 2003 running on a Windows 2003

> SBS.

>

> User are conntecting via a Remote Desktop connection. Terminal Services.

> Total users: 50, during normal days around 20 users online. With around 15

> users online, outlook is getting really slow.

>

> Is there a way to make outlook performe better?

>

> The server is dual core 3.8 with 4 GB RAM. 2,5 GB RAM in use with 15 users

> online. CPU load not bad at all, 10-20 prosent.

>

> Microsoft writes that using Word as email editor makes outlook slow. User

> have to run Word as editor because of some features f.ex. spell check.

>

> Thanks for any idea.

>

> Thomas / Norway