Trouble with new display and Device Manager

February 16, 2008

I had trouble getting the right drivers installed for my Viewsonic LCD.

Essentially I ended up booting up the machine with no drivers and Windows

installed a Default Monitor. After finally getting the correct drivers

installed on my computer the correct drivers where installed but the

computer still thinks there's an unknown monitor attached to the machine and

keeps recreating the Default Monitor at start-up.

How do I fix this false detection of an unknown monitor ?

February 17, 2008

Re: Trouble with new display and Device Manager

"Warren" <nospam@nospam.com> wrote in message

news:OKnuIxPcIHA.3940@TK2MSFTNGP05.phx.gbl...

> I had trouble getting the right drivers installed for my Viewsonic LCD.

> Essentially I ended up booting up the machine with no drivers and Windows

> installed a Default Monitor. After finally getting the correct drivers

> installed on my computer the correct drivers where installed but the

> computer still thinks there's an unknown monitor attached to the machine

and

> keeps recreating the Default Monitor at start-up.

>

> How do I fix this false detection of an unknown monitor ?

>

The way the monitor is listed is not important...

as long as your colors and resolution are OK, that's all you need to worry

about.

The settings for your *video card *are what you need to set...especially if

it's a wide screen

February 17, 2008

Re: Trouble with new display and Device Manager

Allow it to install the default monitor, then go into Device Manager and

mark it as disabled.

--

Jeff Richards

MS MVP (Windows - Shell/User)

"Warren" <nospam@nospam.com> wrote in message

news:OKnuIxPcIHA.3940@TK2MSFTNGP05.phx.gbl...

>I had trouble getting the right drivers installed for my Viewsonic LCD.

> Essentially I ended up booting up the machine with no drivers and Windows

> installed a Default Monitor. After finally getting the correct drivers

> installed on my computer the correct drivers where installed but the

> computer still thinks there's an unknown monitor attached to the machine

> and

> keeps recreating the Default Monitor at start-up.

>

> How do I fix this false detection of an unknown monitor ?

>

February 17, 2008

Re: Trouble with new display and Device Manager

Warren wrote:

> I had trouble getting the right drivers installed for my Viewsonic

> LCD. Essentially I ended up booting up the machine with no drivers

> and Windows installed a Default Monitor. After finally getting the

> correct drivers installed on my computer the correct drivers where

> installed but the computer still thinks there's an unknown monitor

> attached to the machine and keeps recreating the Default Monitor at

> start-up.

>

> How do I fix this false detection of an unknown monitor ?

Nvidia video card? They alway have "defaul monitor" listed. No big

deal, leave it alone.

--

dadiOH

____________________________

dadiOH's dandies v3.06...

....a help file of info about MP3s, recording from

LP/cassette and tips & tricks on this and that.

Get it at http://mysite.verizon.net/xico

February 19, 2008

Re: Trouble with new display and Device Manager

Warren wrote:

| I had trouble getting the right drivers installed for my Viewsonic

| LCD. Essentially I ended up booting up the machine with no drivers

| and Windows installed a Default Monitor. After finally getting the

| correct drivers installed on my computer the correct drivers where

| installed but the computer still thinks there's an unknown monitor

| attached to the machine and keeps recreating the Default Monitor at

| start-up.

|

| How do I fix this false detection of an unknown monitor ?

(1) Boot to Safe Mode

(Hold F5 as you boot or CTRL for the Startup Menu)

(2) "START, Settings, Control Panel, System, Device Manager tab"

(3) Open the Monitors branch, & Remove all entries.

Perhaps, FIRST, even in Normal Mode, note what is

currently installed. That is...

(a) D-Clk the monitor there for Properties, Driver tab.

(b) Click the Update Driver button, then "Next".

(d) Bolt "Show all hardware".

Examine the two panes to see what is currently installed.

That is likely what you wish to end up with, after step (4).

(4) Boot to Normal Mode.

Hopefully, the correct monitor will be rediscovered & installed & the

other will be gone.

--

Thanks or Good Luck,

There may be humor in this post, and,

Naturally, you will not sue,

Should things get worse after this,

PCR

pcrrcp@netzero.net

February 19, 2008

Re: Trouble with new display and Device Manager

That's what I was looking for, but I couldn't remember. I've seen

technicians clear all devices and let the system rebuild from scratch.

There were a lot of Plug & Play entries in Safe Mode view of Device Manager

that were cleaned up but unfortuately that Default monitor is still being

redetected.

Perhaps the Display Adapter is the problem, maybe it remembers it has two

monitors ? Should I remove it in the Device Manager first, and let the

system rebuild before trying to remove the Default monitor ?

"PCR" <pcrrcp@netzero.net> wrote in message

news:uyZf0CpcIHA.6080@TK2MSFTNGP05.phx.gbl...

> Warren wrote:

> | I had trouble getting the right drivers installed for my Viewsonic

> | LCD. Essentially I ended up booting up the machine with no drivers

> | and Windows installed a Default Monitor. After finally getting the

> | correct drivers installed on my computer the correct drivers where

> | installed but the computer still thinks there's an unknown monitor

> | attached to the machine and keeps recreating the Default Monitor at

> | start-up.

> |

> | How do I fix this false detection of an unknown monitor ?

>

> (1) Boot to Safe Mode

> (Hold F5 as you boot or CTRL for the Startup Menu)

> (2) "START, Settings, Control Panel, System, Device Manager tab"

> (3) Open the Monitors branch, & Remove all entries.

>

> Perhaps, FIRST, even in Normal Mode, note what is

> currently installed. That is...

> (a) D-Clk the monitor there for Properties, Driver tab.

> (b) Click the Update Driver button, then "Next".

> © Bolt "Display a list...", & click "Next".

> (d) Bolt "Show all hardware".

> Examine the two panes to see what is currently installed.

> That is likely what you wish to end up with, after step (4).

>

> (4) Boot to Normal Mode.

>

> Hopefully, the correct monitor will be rediscovered & installed & the

> other will be gone.

>

> --

> Thanks or Good Luck,

> There may be humor in this post, and,

> Naturally, you will not sue,

> Should things get worse after this,

> PCR

> pcrrcp@netzero.net

>

February 20, 2008

Re: Trouble with new display and Device Manager

Warren wrote:

| That's what I was looking for, but I couldn't remember. I've seen

| technicians clear all devices and let the system rebuild from scratch.

|

| There were a lot of Plug & Play entries in Safe Mode view of Device

| Manager that were cleaned up but unfortuately that Default monitor is

| still being redetected.

Hmm. Too bad the unknown monitor wouldn't go too.

(a) You have both a Default Monitor & a Viewsonic LCD showing

up under the Monitors branch in Device Manager?

(b) Did you remove them both before rebooting as instructed?

each of them, when you "Show all hardware"?

I installed an LCD Envision EN5400e monitor myself, & all looks & works

fine, except at...

"START button, Run, MSInfo32, Components, Display"

Envision EN5400e

Monitor

Registry Key:

HKEY_LOCAL_MACHINE\enum\MONITOR\EPIE564\PCI_VEN_1023&DEV_8400&SUBSYS_B1A

B0E11&REV_5C_000800

Alloc resources: None

Forced resources: None

Boot resources: None

Filtered resources: None

Basic resources: None

Driver: Monitor\0000

Driver Date: 8-20-2004

Driver: EN5400e.icm

File Size: Driver Not Installed

File Date: Driver Not Installed

Use the mouse to highlight the monitor info & the Edit menu to copy &

post it. Are you seeing two monitors there, instead of just one?

| Perhaps the Display Adapter is the problem, maybe it remembers it has

| two monitors ? Should I remove it in the Device Manager first, and

| let the system rebuild before trying to remove the Default monitor ?

It could be worth a try. Important: At the point below where you "bolt

'Show all hardware'", ensure you copy down what is in the left & right

panes. Then, if you have no other way to get back your current display

adapter, you may go back into that screen to select it.

.......Quote..........

The first thing to do is to remove the video adapter you have

installed. Right-click on the desktop; choose "Properties" from the

drop-down menu; select "Settings;" click on the "Advanced" button; and

click on "Adapter". An adapter is a program that tells Windows how to

deal with a specific video card. Make note of the adapter that is

currently installed. Then, change the adapter to "Standard Display

Adapter (VGA)" and restart the system.

[That is: Click "Change button, Next, bolt 'Display a List...', Next,

bolt 'Show all hardware', scroll left pane to top, select '(Standard

display types)', select 'Standard Display Adapter (VGA)' in right pane,

click 'Next'"... PCR]

This will remove the current adapter and replace it with a generic VGA

adapter that works with all video cards. You will not like VGA because

it supports only 16 colors, but the purpose of installing it is to get

rid of whatever was there before.

Next, return to the adapter screen and install an adapter that matches

your video card. This may or may not be the adapter that you are

using now. Examine the materials you received with your computer to

see if they include a CD-ROM or floppy disk that contains the correct

video adapter. Or go to the Gateway website and see if they have an

adapter for you to download. Or check the website of the company that

made your video card.

Bill Starbuck (MVP)

.......End....of quote....

| "PCR" <pcrrcp@netzero.net> wrote in message

| news:uyZf0CpcIHA.6080@TK2MSFTNGP05.phx.gbl...

|> Warren wrote:

|> | I had trouble getting the right drivers installed for my Viewsonic

|> | LCD. Essentially I ended up booting up the machine with no drivers

|> | and Windows installed a Default Monitor. After finally getting the

|> | correct drivers installed on my computer the correct drivers where

|> | installed but the computer still thinks there's an unknown monitor

|> | attached to the machine and keeps recreating the Default Monitor at

|> | start-up.

|> |

|> | How do I fix this false detection of an unknown monitor ?

|>

|> (1) Boot to Safe Mode

|> (Hold F5 as you boot or CTRL for the Startup Menu)

|> (2) "START, Settings, Control Panel, System, Device Manager tab"

|> (3) Open the Monitors branch, & Remove all entries.

|>

|> Perhaps, FIRST, even in Normal Mode, note what is

|> currently installed. That is...

|> (a) D-Clk the monitor there for Properties, Driver tab.

|> (b) Click the Update Driver button, then "Next".

|> © Bolt "Display a list...", & click "Next".

|> (d) Bolt "Show all hardware".

|> Examine the two panes to see what is currently installed.

|> That is likely what you wish to end up with, after step

|> (4).

|>

|> (4) Boot to Normal Mode.

|>

|> Hopefully, the correct monitor will be rediscovered & installed & the

|> other will be gone.

|>

|> --

|> Thanks or Good Luck,

|> There may be humor in this post, and,

|> Naturally, you will not sue,

|> Should things get worse after this,

|> PCR

|> pcrrcp@netzero.net

--

Thanks or Good Luck,

There may be humor in this post, and,

Naturally, you will not sue,

Should things get worse after this,

PCR

pcrrcp@netzero.net

February 20, 2008

Re: Trouble with new display and Device Manager

(a) Yes both monitors show up under the Monitors branch

(b) Yes, I removed them both before rebooting

VP930 monitor - %VCDTS21367-1% (I have no idea what this garbage is

but the seemingly more appropriate driver for VP 930 Series seems to be

available)

(d) ViewSonic VP930 Series

Monitor

Registry Key:

HKEY_LOCAL_MACHINE\enum\MONITOR\VSCE41B\PCI_VEN_1002&DEV_5961&SUBSYS_280117E

E&REV_01_000800

Alloc resources: None

Forced resources: None

Boot resources: None

Filtered resources: None

Basic resources: None

Driver: Monitor\0000

Driver Date: 2-16-2008

Driver: VP930_Series.ICM

File Size: Driver Not

Installed

File Date: Driver Not

Installed

Default Monitor

Monitor

This device is disabled.

Registry Key:

HKEY_LOCAL_MACHINE\enum\MONITOR\DEFAULT_MONITOR\PCI_VEN_1002&DEV_5961&SUBSYS

_280117EE&REV_01_000800_1

Alloc resources: None

Forced resources: None

Boot resources: None

Filtered resources: None

Basic resources: None

Driver: Monitor\0002

Driver Date: 4-23-1999

"PCR" <pcrrcp@netzero.net> wrote in message

news:OQHtEg2cIHA.748@TK2MSFTNGP04.phx.gbl...

> Warren wrote:

> | That's what I was looking for, but I couldn't remember. I've seen

> | technicians clear all devices and let the system rebuild from scratch.

> |

> | There were a lot of Plug & Play entries in Safe Mode view of Device

> | Manager that were cleaned up but unfortuately that Default monitor is

> | still being redetected.

>

> Hmm. Too bad the unknown monitor wouldn't go too.

>

> (a) You have both a Default Monitor & a Viewsonic LCD showing

> up under the Monitors branch in Device Manager?

> (b) Did you remove them both before rebooting as instructed?

> © What is highlighted in step 3d of my prior instructions for

> each of them, when you "Show all hardware"?

>

> I installed an LCD Envision EN5400e monitor myself, & all looks & works

> fine, except at...

>

> "START button, Run, MSInfo32, Components, Display"

>

> Envision EN5400e

> Monitor

> Registry Key:

> HKEY_LOCAL_MACHINE\enum\MONITOR\EPIE564\PCI_VEN_1023&DEV_8400&SUBSYS_B1A

> B0E11&REV_5C_000800

> Alloc resources: None

> Forced resources: None

> Boot resources: None

> Filtered resources: None

> Basic resources: None

> Driver: Monitor\0000

> Driver Date: 8-20-2004

> Driver: EN5400e.icm

> File Size: Driver Not Installed

> File Date: Driver Not Installed

>

> Use the mouse to highlight the monitor info & the Edit menu to copy &

> post it. Are you seeing two monitors there, instead of just one?

>

> | Perhaps the Display Adapter is the problem, maybe it remembers it has

> | two monitors ? Should I remove it in the Device Manager first, and

> | let the system rebuild before trying to remove the Default monitor ?

>

> It could be worth a try. Important: At the point below where you "bolt

> 'Show all hardware'", ensure you copy down what is in the left & right

> panes. Then, if you have no other way to get back your current display

> adapter, you may go back into that screen to select it.

>

> ......Quote..........

> The first thing to do is to remove the video adapter you have

> installed. Right-click on the desktop; choose "Properties" from the

> drop-down menu; select "Settings;" click on the "Advanced" button; and

> click on "Adapter". An adapter is a program that tells Windows how to

> deal with a specific video card. Make note of the adapter that is

> currently installed. Then, change the adapter to "Standard Display

> Adapter (VGA)" and restart the system.

>

> [That is: Click "Change button, Next, bolt 'Display a List...', Next,

> bolt 'Show all hardware', scroll left pane to top, select '(Standard

> display types)', select 'Standard Display Adapter (VGA)' in right pane,

> click 'Next'"... PCR]

>

> This will remove the current adapter and replace it with a generic VGA

> adapter that works with all video cards. You will not like VGA because

> it supports only 16 colors, but the purpose of installing it is to get

> rid of whatever was there before.

>

> Next, return to the adapter screen and install an adapter that matches

> your video card. This may or may not be the adapter that you are

> using now. Examine the materials you received with your computer to

> see if they include a CD-ROM or floppy disk that contains the correct

> video adapter. Or go to the Gateway website and see if they have an

> adapter for you to download. Or check the website of the company that

> made your video card.

>

> Bill Starbuck (MVP)

> ......End....of quote....

>

> | "PCR" <pcrrcp@netzero.net> wrote in message

> | news:uyZf0CpcIHA.6080@TK2MSFTNGP05.phx.gbl...

> |> Warren wrote:

> |> | I had trouble getting the right drivers installed for my Viewsonic

> |> | LCD. Essentially I ended up booting up the machine with no drivers

> |> | and Windows installed a Default Monitor. After finally getting the

> |> | correct drivers installed on my computer the correct drivers where

> |> | installed but the computer still thinks there's an unknown monitor

> |> | attached to the machine and keeps recreating the Default Monitor at

> |> | start-up.

> |> |

> |> | How do I fix this false detection of an unknown monitor ?

> |>

> |> (1) Boot to Safe Mode

> |> (Hold F5 as you boot or CTRL for the Startup Menu)

> |> (2) "START, Settings, Control Panel, System, Device Manager tab"

> |> (3) Open the Monitors branch, & Remove all entries.

> |>

> |> Perhaps, FIRST, even in Normal Mode, note what is

> |> currently installed. That is...

> |> (a) D-Clk the monitor there for Properties, Driver tab.

> |> (b) Click the Update Driver button, then "Next".

> |> © Bolt "Display a list...", & click "Next".

> |> (d) Bolt "Show all hardware".

> |> Examine the two panes to see what is currently installed.

> |> That is likely what you wish to end up with, after step

> |> (4).

> |>

> |> (4) Boot to Normal Mode.

> |>

> |> Hopefully, the correct monitor will be rediscovered & installed & the

> |> other will be gone.

> |>

> |> --

> |> Thanks or Good Luck,

> |> There may be humor in this post, and,

> |> Naturally, you will not sue,

> |> Should things get worse after this,

> |> PCR

> |> pcrrcp@netzero.net

>

> --

> Thanks or Good Luck,

> There may be humor in this post, and,

> Naturally, you will not sue,

> Should things get worse after this,

> PCR

> pcrrcp@netzero.net

>

February 20, 2008

Re: Trouble with new display and Device Manager

On Sat, 16 Feb 2008 18:30:15 -0500, "Warren" <nospam@nospam.com> put

finger to keyboard and composed:

>I had trouble getting the right drivers installed for my Viewsonic LCD.

>Essentially I ended up booting up the machine with no drivers and Windows

>installed a Default Monitor. After finally getting the correct drivers

>installed on my computer the correct drivers where installed but the

>computer still thinks there's an unknown monitor attached to the machine and

>keeps recreating the Default Monitor at start-up.

>

>How do I fix this false detection of an unknown monitor ?

Just to complicate things for you, here is my registry entry (non-PnP

monitor):

======================================================

[HKEY_LOCAL_MACHINE\Enum\MONITOR]

[HKEY_LOCAL_MACHINE\Enum\MONITOR\DEFAULT_MONITOR]

[HKEY_LOCAL_MACHINE\Enum\MONITOR\DEFAULT_MONITOR\0001]

"Capabilities"=hex:14,00,00,00

"InitMonitorPowerState"="0f"

"HardwareID"="Monitor\\API761E"

"ClassGUID"="{4D36E96E-E325-11CE-BFC1-08002BE10318}"

"Class"="Monitor"

"Driver"="Monitor\\0000"

"Mfg"="MEA"

"DeviceDesc"="Diamond View DV152"

"ConfigFlags"=hex:00,00,00,00

======================================================

I have a 15" LCD monitor attached to a PCI graphics card. Device

Manager does not show a Default Monitor, only a "Diamond View DV152".

FWIW, the DDC pins, which are required for PnP, are not present in my

VGA cable. This is because I'm going through a KVM box and I have used

an extension cable from an old non-DDC monitor. DDC allows the monitor

to communicate its capabilities to the graphics card, thus providing

PnP support. By disabling DDC, I effectively have a non-PnP monitor.

- Franc Zabkar

--

Please remove one 'i' from my address when replying by email.

February 21, 2008

Re: Trouble with new display and Device Manager

Warren wrote:

| (a) Yes both monitors show up under the Monitors branch

|

| (b) Yes, I removed them both before rebooting

Yea. That was right.

Looking below, I see the Default Monitor has the notation: "This device

is disabled". Was it like that before you attempted to remove them both

in Safe Mode? Or did you disable it afterwards per Richards's

instruction? Can it be it needs to be enabled before it can be removed?

I might try that...

That's done at the General tab of the monitor's Properties by unchecking

"Disable in this hardware profile". Also, it seems "Exists in all

hardware profiles" is normally checked.

Have you ever actually created multiple hardware profiles? I have no

experience with that. At... "Control Panel, System, Hardware Profiles

tab"... all I see is "Original Configuration".

| © Default monitor - Generic Television

If I were to select "(Standard monitor types)" in the left

(Manufacturers) pane, then (among others), I am offered "Generic

Television" in the right (Models) pane. So, that almost sounds right--

IF you wanted it.

| VP930 monitor - %VCDTS21367-1% (I have no idea what this

| garbage is but the seemingly more appropriate driver for VP 930

| Series seems to be available)

That doesn't sound exactly right. At that screen...

"Device Manager, Monitors branch, D-Clk 'Envision EN5400e', Driver tab,

Update Driver button, Next, bolt 'Display a list...", Next, bolt 'Show

all hardware"

...., in the left (Manufacturers) pane, I see...

Envision Peripherals, Inc

...., &, in the right (Models) pane, I see...

Envision EN5400e

....You seem to be seeing gobbledygook in the Models pane at least! YET,

the following ViewSonic VP930 Series entry looks perfectly fine to me in

your MSInfo32 screen...

| (d) ViewSonic VP930 Series

| Monitor

| Registry Key:

|

HKEY_LOCAL_MACHINE\enum\MONITOR\VSCE41B\PCI_VEN_1002&DEV_5961&SUBSYS_280

117E

| E&REV_01_000800

| Alloc resources: None

| Forced resources: None

| Boot resources: None

| Filtered resources: None

| Basic resources: None

| Driver: Monitor\0000

| Driver Date: 2-16-2008

| Driver: VP930_Series.ICM

| File Size: Driver

| Not Installed

| File Date: Driver

| Not Installed

The above looks a lot like mine-- which works perfectly! And I get no

Default Monitor anywhere.

(1) Post your Registry key, as Zabcar did...

HKEY_LOCAL_MACHINE\Enum\MONITOR

(a) "START button, Run, RegEdit".

(b) Click the plus sign to left of "HKEY_LOCAL_MACHINE".

(d) Click "MONITOR" in the left pane.

(e) Click "Export Registry File" in the "Registry" menu.

Have it create a ".txt" file. It will contain the Key that is

selected in the left pane, it's sub-keys & the data in the

right pane.

(f) Close RegEdit, & post the file.

I expect we will see two sub-keys under "MONITOR". Also, post the .inf

that creates the ViewSonic VP930 Series entry...

(a) "START button, Find, F/F"

(b) Leave "Named" empty.

with the quotes.

(d) In "Look in", browse to... "C:\WINDOWS\INF".

Open the .inf file that shows up in Notepad, & post it. If "ViewSonic

VP930 Series" won't find it, then try "VSCE41B", no quotes necessary.

| Default Monitor

| Monitor

| This device is disabled.

| Registry Key:

|

HKEY_LOCAL_MACHINE\enum\MONITOR\DEFAULT_MONITOR\PCI_VEN_1002&DEV_5961&SU

BSYS

| _280117EE&REV_01_000800_1

| Alloc resources: None

| Forced resources: None

| Boot resources: None

| Filtered resources: None

| Basic resources: None

| Driver: Monitor\0002

| Driver Date: 4-23-1999

The above doesn't look especially bad-- except it is unwanted!

| "PCR" <pcrrcp@netzero.net> wrote in message

| news:OQHtEg2cIHA.748@TK2MSFTNGP04.phx.gbl...

|> Warren wrote:

|> | That's what I was looking for, but I couldn't remember. I've seen

|> | technicians clear all devices and let the system rebuild from

|> | scratch.

|> |

|> | There were a lot of Plug & Play entries in Safe Mode view of Device

|> | Manager that were cleaned up but unfortuately that Default monitor

|> | is still being redetected.

|>

|> Hmm. Too bad the unknown monitor wouldn't go too.

|>

|> (a) You have both a Default Monitor & a Viewsonic LCD showing

|> up under the Monitors branch in Device Manager?

|> (b) Did you remove them both before rebooting as instructed?

|> © What is highlighted in step 3d of my prior instructions for

|> each of them, when you "Show all hardware"?

|>

|> I installed an LCD Envision EN5400e monitor myself, & all looks &

|> works fine, except at...

|>

|> "START button, Run, MSInfo32, Components, Display"

|>

|> Envision EN5400e

|> Monitor

|> Registry Key:

|>

HKEY_LOCAL_MACHINE\enum\MONITOR\EPIE564\PCI_VEN_1023&DEV_8400&SUBSYS_B1A

|> B0E11&REV_5C_000800

|> Alloc resources: None

|> Forced resources: None

|> Boot resources: None

|> Filtered resources: None

|> Basic resources: None

|> Driver: Monitor\0000

|> Driver Date: 8-20-2004

|> Driver: EN5400e.icm

|> File Size: Driver Not Installed

|> File Date: Driver Not Installed

|>

|> Use the mouse to highlight the monitor info & the Edit menu to copy &

|> post it. Are you seeing two monitors there, instead of just one?

|>

|> | Perhaps the Display Adapter is the problem, maybe it remembers it

|> | has two monitors ? Should I remove it in the Device Manager

|> | first, and let the system rebuild before trying to remove the

|> | Default monitor ?

|>

|> It could be worth a try. Important: At the point below where you

|> "bolt 'Show all hardware'", ensure you copy down what is in the left

|> & right panes. Then, if you have no other way to get back your

|> current display adapter, you may go back into that screen to select

|> it.

|>

|> ......Quote..........

|> The first thing to do is to remove the video adapter you have

|> installed. Right-click on the desktop; choose "Properties" from the

|> drop-down menu; select "Settings;" click on the "Advanced" button;

|> and click on "Adapter". An adapter is a program that tells Windows

|> how to deal with a specific video card. Make note of the adapter

|> that is currently installed. Then, change the adapter to "Standard

|> Display Adapter (VGA)" and restart the system.

|>

|> [That is: Click "Change button, Next, bolt 'Display a List...',

|> Next, bolt 'Show all hardware', scroll left pane to top, select

|> '(Standard display types)', select 'Standard Display Adapter (VGA)'

|> in right pane, click 'Next'"... PCR]

|>

|> This will remove the current adapter and replace it with a generic

|> VGA adapter that works with all video cards. You will not like VGA

|> because it supports only 16 colors, but the purpose of installing it

|> is to get rid of whatever was there before.

|>

|> Next, return to the adapter screen and install an adapter that

|> matches your video card. This may or may not be the adapter that

|> you are using now. Examine the materials you received with your

|> computer to see if they include a CD-ROM or floppy disk that

|> contains the correct video adapter. Or go to the Gateway website and

|> see if they have an adapter for you to download. Or check the

|> website of the company that made your video card.

|>

|> Bill Starbuck (MVP)

|> ......End....of quote....

|>

|> | "PCR" <pcrrcp@netzero.net> wrote in message

|> | news:uyZf0CpcIHA.6080@TK2MSFTNGP05.phx.gbl...

|> |> Warren wrote:

|> |> | I had trouble getting the right drivers installed for my

|> |> | Viewsonic LCD. Essentially I ended up booting up the machine

|> |> | with no drivers and Windows installed a Default Monitor. After

|> |> | finally getting the correct drivers installed on my computer

|> |> | the correct drivers where installed but the computer still

|> |> | thinks there's an unknown monitor attached to the machine and

|> |> | keeps recreating the Default Monitor at start-up.

|> |> |

|> |> | How do I fix this false detection of an unknown monitor ?

|> |>

|> |> (1) Boot to Safe Mode

|> |> (Hold F5 as you boot or CTRL for the Startup Menu)

|> |> (2) "START, Settings, Control Panel, System, Device Manager tab"

|> |> (3) Open the Monitors branch, & Remove all entries.

|> |>

|> |> Perhaps, FIRST, even in Normal Mode, note what is

|> |> currently installed. That is...

|> |> (a) D-Clk the monitor there for Properties, Driver tab.

|> |> (b) Click the Update Driver button, then "Next".

|> |> © Bolt "Display a list...", & click "Next".

|> |> (d) Bolt "Show all hardware".

|> |> Examine the two panes to see what is currently

|> |> installed. That is likely what you wish to end up

|> |> with, after step (4).

|> |>

|> |> (4) Boot to Normal Mode.

|> |>

|> |> Hopefully, the correct monitor will be rediscovered & installed &

|> |> the other will be gone.

|> |>

|> |> --

|> |> Thanks or Good Luck,

|> |> There may be humor in this post, and,

|> |> Naturally, you will not sue,

|> |> Should things get worse after this,

|> |> PCR

|> |> pcrrcp@netzero.net

|>

|> --

|> Thanks or Good Luck,

|> There may be humor in this post, and,

|> Naturally, you will not sue,

|> Should things get worse after this,

|> PCR

|> pcrrcp@netzero.net

--

Thanks or Good Luck,

There may be humor in this post, and,

Naturally, you will not sue,

Should things get worse after this,

PCR

pcrrcp@netzero.net

February 21, 2008

Re: Trouble with new display and Device Manager

!!!Please see comments below

"PCR" <pcrrcp@netzero.net> wrote in message

news:u2ynvpDdIHA.2404@TK2MSFTNGP05.phx.gbl...

> Warren wrote:

> | (a) Yes both monitors show up under the Monitors branch

> |

> | (b) Yes, I removed them both before rebooting

>

> Yea. That was right.

>

> Looking below, I see the Default Monitor has the notation: "This device

> is disabled". Was it like that before you attempted to remove them both

> in Safe Mode? Or did you disable it afterwards per Richards's

> instruction? Can it be it needs to be enabled before it can be removed?

> I might try that...

!!!Yes Default Monitor was enabled when I removed it.

> That's done at the General tab of the monitor's Properties by unchecking

> "Disable in this hardware profile". Also, it seems "Exists in all

> hardware profiles" is normally checked.

>

> Have you ever actually created multiple hardware profiles? I have no

> experience with that. At... "Control Panel, System, Hardware Profiles

> tab"... all I see is "Original Configuration".

!!!No

> | © Default monitor - Generic Television

>

> If I were to select "(Standard monitor types)" in the left

> (Manufacturers) pane, then (among others), I am offered "Generic

> Television" in the right (Models) pane. So, that almost sounds right--

> IF you wanted it.

!!!Yes, "Standard monitor types was in left window" and "Generic Television"

in the right window

> | VP930 monitor - %VCDTS21367-1% (I have no idea what this

> | garbage is but the seemingly more appropriate driver for VP 930

> | Series seems to be available)

>

> That doesn't sound exactly right. At that screen...

>

> "Device Manager, Monitors branch, D-Clk 'Envision EN5400e', Driver tab,

> Update Driver button, Next, bolt 'Display a list...", Next, bolt 'Show

> all hardware"

>

> ..., in the left (Manufacturers) pane, I see...

>

> Envision Peripherals, Inc

>

> ..., &, in the right (Models) pane, I see...

>

> Envision EN5400e

>

> ...You seem to be seeing gobbledygook in the Models pane at least! YET,

> the following ViewSonic VP930 Series entry looks perfectly fine to me in

> your MSInfo32 screen...

!!!Yes I have "Viewsonic" in the left window and "%VCDTS21367-1%" in the

right window. Unfortunately when I select the VP930 Series entry in the

right window, it wants the CD_ROM but can't find the files it wants (even

though I know they are there). This is the scenario that caused the

creation of the Default Monitor in the first place, the machine couldn't get

the drivers off the CD-ROM for some silly reason.

!!!I've sent an e-mail to Viewsonic asking if this driver "%VCDTS21367-1%"

is appropriate, and if not how to change it. I'm also not sure where the

driver installer placed all the drivers.

> | (d) ViewSonic VP930 Series

> | Monitor

> | Registry Key:

> |

> HKEY_LOCAL_MACHINE\enum\MONITOR\VSCE41B\PCI_VEN_1002&DEV_5961&SUBSYS_280

> 117E

> | E&REV_01_000800

> | Alloc resources: None

> | Forced resources: None

> | Boot resources: None

> | Filtered resources: None

> | Basic resources: None

> | Driver: Monitor\0000

> | Driver Date: 2-16-2008

> | Driver: VP930_Series.ICM

> | File Size: Driver

> | Not Installed

> | File Date: Driver

> | Not Installed

>

> The above looks a lot like mine-- which works perfectly! And I get no

> Default Monitor anywhere.

>

> (1) Post your Registry key, as Zabcar did...

>

> HKEY_LOCAL_MACHINE\Enum\MONITOR

>

> (a) "START button, Run, RegEdit".

> (b) Click the plus sign to left of "HKEY_LOCAL_MACHINE".

> © Click the plus sign left of "Enum".

> (d) Click "MONITOR" in the left pane.

> (e) Click "Export Registry File" in the "Registry" menu.

>

> Have it create a ".txt" file. It will contain the Key that is

> selected in the left pane, it's sub-keys & the data in the

> right pane.

>

> (f) Close RegEdit, & post the file.

[HKEY_LOCAL_MACHINE\Enum\MONITOR]

[HKEY_LOCAL_MACHINE\Enum\MONITOR\VSCE41B]

[HKEY_LOCAL_MACHINE\Enum\MONITOR\VSCE41B\PCI_VEN_1002&DEV_5961&SUBSYS_280117

EE&REV_01_000800]

"Capabilities"=hex:14,00,00,00

"InitMonitorPowerState"="0f"

"EDID"=hex:00,ff,ff,ff,ff,ff,ff,00,5a,63,1b,e4,01,01,01,01,14,10,01,03,0e,26

,\

1f,78,2e,11,45,a4,5a,4a,a0,24,14,50,54,bf,ef,80,81,80,81,40,71,4f,01,01,01,\

01,01,01,01,01,01,01,30,2a,00,98,51,00,2a,40,30,70,13,00,78,36,11,00,00,1e,\

00,00,00,ff,00,51,38,48,30,36,32,30,30,31,32,35,30,0a,00,00,00,fd,00,32,4b,\

1e,52,0e,00,0a,20,20,20,20,20,20,00,00,00,fc,00,56,50,39,33,30,20,53,65,72,\

69,65,73,0a,00,e5

"HardwareID"="Monitor\\VSCE41B"

"Class"="Monitor"

"SerialNum"="Q8H062001250"

"DeviceDesc"="ViewSonic VP930 Series"

"MaxResolution"="1280,1024"

"MonitorRanges"="30-82,50-75,+,+"

"DPMS"="1"

"ClassGUID"="{4D36E96E-E325-11CE-BFC1-08002BE10318}"

"Driver"="Monitor\\0000"

"Mfg"="ViewSonic"

"ConfigFlags"=hex:00,00,00,00

[HKEY_LOCAL_MACHINE\Enum\MONITOR\DEFAULT_MONITOR]

[HKEY_LOCAL_MACHINE\Enum\MONITOR\DEFAULT_MONITOR\PCI_VEN_1002&DEV_5961&SUBSY

S_280117EE&REV_01_000800_1]

"Capabilities"=hex:14,00,00,00

"InitMonitorPowerState"="0f"

"HardwareID"="Monitor\\Default_Monitor"

"ClassGUID"="{4D36E96E-E325-11CE-BFC1-08002BE10318}"

"Class"="Monitor"

"Driver"="Monitor\\0002"

"Mfg"="(Standard monitor types)"

"DeviceDesc"="Default Monitor"

"ConfigFlags"=hex:00,00,00,00

> I expect we will see two sub-keys under "MONITOR". Also, post the .inf

> that creates the ViewSonic VP930 Series entry...

>

> (a) "START button, Find, F/F"

> (b) Leave "Named" empty.

> © In "Containing text", enter... "ViewSonic VP930 Series"

> with the quotes.

> (d) In "Look in", browse to... "C:\WINDOWS\INF".

!!!Nothing found searching for text "VSCE41B"

!!!VS080114_I19.inf found searching for text "ViewSonic VP930 Series".

> Open the .inf file that shows up in Notepad, & post it. If "ViewSonic

> VP930 Series" won't find it, then try "VSCE41B", no quotes necessary.

;Monitor.Inf for Windows® 95/98/Me/2000/XP/Server 2003/XP x64/Vista/Vista

x64

[Version]

signature="$CHICAGO$"

Class=Monitor

ClassGuid={4D36E96E-E325-11CE-BFC1-08002BE10318}

Provider=%ViewSonic%

DriverVer=01/14/2008, 1.5.2.44

[DestinationDirs]

DefaultDestDir= 11

VLCDS23433-1W1.CopyFiles=23

VLCDS23668-1W.CopyFiles=23

VLCDS24020-1W.CopyFiles=23

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VE1920wm.CopyFiles=23

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VG1921wm.CopyFiles=23

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Q19wb.CopyFiles=23

VX1935wm-3.CopyFiles=23

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Q9-3.CopyFiles=23

VA913.CopyFiles=23

VG930m-3.CopyFiles=23

VA930m.CopyFiles=23

VA1930wm.CopyFiles=23

Q191wb.CopyFiles=23

Q19wb-2.CopyFiles=23

VA1903w.CopyFiles=23

VX1932wm.CopyFiles=23

VA1930wm-3.CopyFiles=23

VA1916w.CopyFiles=23

VA1926w.CopyFiles=23

VX1940w.CopyFiles=23

VA916.CopyFiles=23

VA926.CopyFiles=23

NX1932w.CopyFiles=23

VP950B.CopyFiles=23

NX1940w.CopyFiles=23

Q191wb-2.CopyFiles=23

VX1962wm.CopyFiles=23

Q191WB-3.CopyFiles=23

Q91b.CopyFiles=23

N1930w.CopyFiles=23

[sourceDisksNames]

1=%DiskLabel%,,

[sourceDisksFiles]

VG191.ICm=1

VG191b.ICm=1

VX900.ICM=1

VA930.ICM=1

VG900b.ICM=1

VX900-2.ICM=1

VP191.ICM=1

VP191b.ICM=1

VP191s.ICM=1

VT950.ICM=1

VG910b.ICM=1

VG910s.ICM=1

VX950.ICM=1

VX910.ICM=1

VG900.ICM=1

Q190mb.ICM=1

VP912s.ICM=1

VX924.ICM=1

VX912.ICM=1

VP912b.ICM=1

VE902m.ICM=1

VA912.ICM=1

VA912b.ICM=1

VE910.ICM=1

VP191b-2.ICM=1

VP191s-2.ICM=1

VA912-2.ICM=1

VG920.ICM=1

VTA900.ICM=1

VA905.ICM=1

VA915.ICM=1

VA902.ICM=1

VA902_Series.ICM=1

VE910-3.ICM=1

VP930_Series.ICM=1

VA912-3.ICM=1

Q9_SERIES.ICM=1

VA912-4SERIES.ICM=1

VA1912wSERIES.ICM=1

VX922.ICM=1

VX912-3.ICM=1

VA902-2_SERIES.ICM=1

VP920_Series.ICM=1

VA912-5_SERIES.ICM=1

VX912-4.ICM=1

VA903_SERIES.ICM=1

VE920m.ICM=1

Q9b-2.ICM=1

VA903-2_SERIES.ICM=1

VE1920wm_SERIES.ICM=1

VG921m.ICM=1

VX1935wm.ICM=1

N1900w.ICM=1

VA902-3_SERIES.ICM=1

VA903-3_SERIES.ICM=1

VG1921wm_SERIES.ICM=1

VA1912w-2_SERIES.ICM=1

VG1930wm.ICM=1

Q19wb.ICM=1

VX1935wm-3.ICM=1

VX1945wm-3.ICM=1

Q9-3.ICM=1

VA913.ICM=1

VG930m-3.ICM=1

VA930m.ICM=1

VA1930wm.ICM=1

Q191wb.ICM=1

Q19wb-2.ICM=1

VA1903w_SERIES.ICM=1

VX1932wm.ICM=1

VA1930wm-3.ICM=1

VA1916w_SERIES.ICM=1

VA1926w_SERIES.ICM=1

VX1940w.ICM=1

VA916_SERIES.icm=1

VA926_SERIES.icm=1

NX1932w.ICM=1

VP950B.ICM=1

NX1940w.ICM=1

Q191wb-2.ICM=1

VX1962wm_SERIES.ICM=1

Q191WB-3.ICM=1

Q91b.ICM=1

N1930w.ICM=1

[Manufacturer]

%ViewSonic%=ViewSonic,NTia64,NTamd64

[ControlFlags]

ExcludeFromSelect.nt=*

[ViewSonic]

%VLCDS23433-1W%=VLCDS23433-1W.Install,Monitor\VSC2007 ;VG191

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%VP912b%=VP912b.Install,Monitor\VSC661A

%VE902m%=VE902m.Install,Monitor\VSC491B

%VA912%=VA912.Install,Monitor\VSCC71B

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%Q9%=Q9.Install,Monitor\VSC6E1C ;Q9 Series

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%VP920_Series%=VP920_Series.Install,Monitor\VSCB01C

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%VG930m-3%=VG930m-3.Install,Monitor\VSC991E

%VA930m%=VA930m.Install,Monitor\VSCFB1E

%VA1930wm%=VA1930wm.Install,Monitor\VSC171F

%Q191wb%=Q191wb.Install,Monitor\VSC4E1F

%Q19wb-2%=Q19wb-2.Install,Monitor\VSC3E1F

%VA1903w%=VA1903w.Install,Monitor\VSC701F

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%VG1921wm_Series%=VG1921wm.Install,Monitor\VSC0520

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%N1930w%=N1930w.Install,Monitor\VSC6721

[ViewSonic.NTia64]