PC shut down, monitor off, mouse freeze

[pattwebb]

Please help. When I am on the pc for a max of 5mins either the monitor will turn iteslf off or the mouse freezes. I then have to turn it off and back on and then it repeats. I have managed to get all my photos off to run a recovery but 5 mins into it it turns itself off. No idea what to do next !!!

 

Thanks

[Plastic Nev]

Hi and welcome to free PC help.

This may be an overheating issue. Is the computer a desk top or laptop, and can you tell us what make and model it is please.

next is do the fans come on and are they all running?

if this is a desktop machine, turn off the power and remove the cover, have a look at the fan or fans, is there any dust or fluff in the fins of the heatsink?

If there is any dust or fluff try cleaning it out with a can of compressed air (obtainable from most computer outlets).

Do not use a vacuum cleaner, it can cause static damage, or worse, suck something vital off the mother board.

Nev.