PC won't open up? ???

[alfa155]

Hi guys,

 

I have a HP Pavillion pc tower, which is about 5 years' old. The problem is when I push power button on tower it opens up usual first up screen then windows so, but hen you hear the tower restarting and a black screen with writing comes up with ( we apologize for the inconvenience, but windows did not start successfully. A recent hardware or software change might have caused this.) etc etc.

 

It also gives me 5 options to restart pc, I have tried them all and I still end up with this page, what can i do to get my pc working properly again, as I am contacting you through my neighbours pc? ???

 

Best regards

alfa155

[danzil]

hi

do you have your windows xp cd to hand....

can you boro a friend xp cd, can be xp home or pro doesnt matter.

need to get into recovery console.

post back if you can get a CD

regards

danzil

 

read this

How to create a bootable floppy disk for an NTFS or FAT partition in Windows XP

this could help too

[alfa155]

Does this mean even if I have it that I would have to do a system restore?I don't want to loose all my files ?

Regards

Alfa155

[danzil]

hi

no you would not lose any data.

you would just be running an intergrity check on your hard drive..,and at worst a repair install.

 

do you have a CD then?

 

regards

danzil

:)

[alfa155]

I can't find it yet, is there another way?

[danzil]

Hi

have a look at the microsoft link i sent above.

the only other ways so far is a PE cd,,,this you can download to....ERD commander (awesome tools,can do system restore on an unbootable drive).or putting your hard drive in an external caddy and testing it on another pc.

 

regards

danzil

 

PE cd=http://www.nu2.nu/pebuilder/

ERD commander cd=http://www.geekstogo.com/2009/01/17/erd-commander-free-trial-from-microsoft/

 

i would try ERD 1st

[Tootech]

Danzil, there is a Recovery Console ISO posted somewhere on FPCH - can't find it right now, but Randy knows where it is hiding.

 

Saves messing about with Bart and the like:)

[alfa155]

Danzil, there is a Recovery Console ISO posted somewhere on Extreme Tech Support - Free PC Help - can't find it right now, but Randy knows where it is hiding.

 

Saves messing about with Bart and the like:)

 

Hi Tootech,

 

If this is found would this help me out as i cannot find it ?????

 

Regards

alfa155

[RandyL]

Here you go guys.

Windows XP Recovery Console

[alfa155]

And just to check again if I use this I will not lose any files such as all music files and all photos saved on PC ?

[alfa155]

also, one other thing, im not that clued up that much about pc`s hence why i am on this helpful forum, if my pc is not loading up if i load cd in pc will it let me fix pc, and can someone run through with me what to do step by step please ????????????

 

regards

alfa155

[danzil]

Hi

Thanks TooTech.RandyL.

grab that iso, burn it to a CD then boot from it.

 

you will be asked to choose your Operating System to logon to...choose the relevant optio...(usually one choice anyway).

then enteer your admin password (blank if not set).

now tpye in

chkdsk /f /r

 

this will then run a test on your hard drive.

YOU WILL NOT AT ANY POINT LOSE DATA.

regards

danzil.

 

ps i will try and get back on tonight,, bit busy at the mo.

[alfa155]

I have burnt copy onto cd , started up of then pressed esc it offers me 3 things 2 I made out were dvd / cd drives, chose one with cd in and it just went back to black page with writing giving me 4options again and 30 seconds to chose? ????

[Tootech]

Alfa, might be a daft question but did you burn it as an image ? Its possible to just burn the file to CD, that way won't work. You do need to burn as as ISO or image depending on what software you are using.

 

Just need to clarify that before going any further.

[alfa155]

Hi, I went to link placed black cd r in tray and it asked me if iwanted to save, so I clicked to save and then it asked me where so I clicked cd tray on friends laptop remember as I cannot get onto my pc tower, it took about a minute to save, then last night tried on my of and no luck...

 

 

Alfa, might be a daft question but did you burn it as an image ? Its possible to just burn the file to CD, that way won't work. You do need to burn as as ISO or image depending on what software you are using.

 

Just need to clarify that before going any further.

[danzil]

hi

download iso recorder from

ISO Recorder v 2

click on Here is the current 32 bit build. (linked from ISO Recorder v 2)

then clic "run"

then just keeping clicking "next"

then "close"

then double click you ISO image.

under"recorder"(in blue), choose your Recording Drive Letter.

click "Next"

then do the obvious usually wait.

and oila

pop that in the drive and restart.

boot from the cd.then follow the above instructions regrding checkdisk chkdsk /f /r

regards danzil :)

post back if no joy

[alfa155]

hi

download iso recorder from

ISO Recorder v 2

click on Here is the current 32 bit build. (linked from ISO Recorder v 2)

then clic "run"

then just keeping clicking "next"

then "close"

then double click you ISO image.

under"recorder"(in blue), choose your Recording Drive Letter.

click "Next"

then do the obvious usually wait.

and oila

pop that in the drive and restart.

boot from the cd.then follow the above instructions regrding checkdisk chkdsk /f /r

regards danzil :)

post back if no joy

 

I have burnt copy of 32 bit version as you mentuioned above and i will try in my faulty pc shortly, as i said it wont open up so when i put cd in drive will it load straight away ot what should i do ????

 

REgards

alfa155

[alfa155]

Hi guys,

 

I am having no luck with option you have given me, I burnt cope of windows recovery disc and copy of isolate ( remember from friends laptop ) then have placed in tray in of tower after powering up and it will not run either of them. I am at a total loss. I called the manufacters ie HP and explained fault as i did in first thread on this post and they said as pc is 5 years old and no longer under warranty it would cost me £260 !!!!!!!!!!!

 

Please advise, could somone call me and then I can call you back? ???????

 

Regards

Alfa155

[RandyL]

Hi alfa.

If you have burned the file as an ISO or image file and it does not boot from it go into the BIOS and set your CD drive to first boot in the boot order. Save the changes and exit.

 

To enter the BIOS on a HP computer continually tap either the F1 or F2 key at startup.

 

Once that is done restart your computer with the disk in the drive.

[alfa155]

Hi alfa.

If you have burned the file as an ISO or image file and it does not boot from it go into the BIOS and set your CD drive to first boot in the boot order. Save the changes and exit.

 

To enter the BIOS on a HP computer continually tap either the F1 or F2 key at startup.

 

Once that is done restart your computer with the disk in the drive.

 

Hi Randy,

 

Sorry to be a pain but how would I change this in bios to make it 1st

[muppet rebecca]

Like he says on the first start up page you have to type a certain button like f1 but my computer is delete if that helps you. On the first page at the bottom in white it will say which button to press to enter the bios setting. As for which section it's in I can't remember but it might be in advance settings. Once your in bios settings have a browse through until you find it. Once you've found it you'll know straight away.