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IE7 Failure to Close


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Guest Bill Helbron
Posted

I posted this recently and was advised to re-post here.

 

Recently, I've noticed that my IE7 window will not close, e.g. when

I click on the "X" in the top right part of the window. At other times, it

will

not close when I left-click on the bar at the bottom of the screen and click

"Close". At other times, it will close normally. I don't recall doing

anything

that would "modify" any of IE7 settings. Suggestions, please!

 

Bill

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Posted

Re: IE7 Failure to Close

 

Bill Helbron wrote:

> I posted this recently and was advised to re-post here.

>

> Recently, I've noticed that my IE7 window will not close, e.g. when

> I click on the "X" in the top right part of the window. At other times, it

> will

> not close when I left-click on the bar at the bottom of the screen and

> click "Close". At other times, it will close normally. I don't recall

> doing anything

> that would "modify" any of IE7 settings. Suggestions, please!

 

What is the virus/malware status of the machine? If you think it is clean,

what programs (and versions) did you use to determine this?

 

Be sure the computer is clean:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

Malke

--

MS-MVP

Elephant Boy Computers

http://www.elephantboycomputers.com

Don't Panic!

Guest Bill Helbron
Posted

Re: IE7 Failure to Close

 

Hi Malke,

 

Thanks for your reply!

> What is the virus/malware status of the machine?

I use Norton Internet Security, so "presumably" my system is "clean"!

 

Bill

 

 

"Malke" <malke@invalid.invalid> wrote in message

news:OqwRG4mcIHA.4588@TK2MSFTNGP06.phx.gbl...

> Bill Helbron wrote:

>

>> I posted this recently and was advised to re-post here.

>>

>> Recently, I've noticed that my IE7 window will not close, e.g. when

>> I click on the "X" in the top right part of the window. At other times,

>> it

>> will

>> not close when I left-click on the bar at the bottom of the screen and

>> click "Close". At other times, it will close normally. I don't recall

>> doing anything

>> that would "modify" any of IE7 settings. Suggestions, please!

>

> What is the virus/malware status of the machine? If you think it is clean,

> what programs (and versions) did you use to determine this?

>

> Be sure the computer is clean:

> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers

> http://www.elephantboycomputers.com

> Don't Panic!

Posted

Re: IE7 Failure to Close

 

Bill Helbron wrote:

> Hi Malke,

>

> Thanks for your reply!

>

>> What is the virus/malware status of the machine?

> I use Norton Internet Security, so "presumably" my system is "clean"!

 

Nope, I wouldn't make that assumption if all you have is NIS. Do at least

the prep work and the malware scanning to be sure.

 

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

Malke

--

MS-MVP

Elephant Boy Computers

http://www.elephantboycomputers.com

Don't Panic!

Guest mikeyhsd
Posted

Re: IE7 Failure to Close

 

try disabling any add on's

 

 

 

 

mikeyhsd@sprintpcs.com

 

 

 

"Bill Helbron" <jw.helbron@nospamverizon.net> wrote in message news:ugICJjlcIHA.4140@TK2MSFTNGP04.phx.gbl...

I posted this recently and was advised to re-post here.

 

Recently, I've noticed that my IE7 window will not close, e.g. when

I click on the "X" in the top right part of the window. At other times, it

will

not close when I left-click on the bar at the bottom of the screen and click

"Close". At other times, it will close normally. I don't recall doing

anything

that would "modify" any of IE7 settings. Suggestions, please!

 

Bill

Guest PA Bear [MS MVP]
Posted

Re: IE7 Failure to Close

 

[X-post to IE General]

 

Excuse me, but I advised you to post to IE General newsgroup, not WinXP

General:

http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_frm/thread/78891dfce173242b/f66e78d29e1dc49d

 

Malke gave you some good suggestions.

 

Barring any hijackware issues:

 

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start

IE7 in No Add-ons mode:

 

Right-click on the blue IE desktop icon and select Start without Add-ons; or

 

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No

add-ons).

 

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:

http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

 

2. Does the problem persist if you Reset IE7 Settings (RIES)?

http://support.microsoft.com/kb/923737 <= Read before using!

 

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)

all toolbars and © all third-party Windows Themes (including Window

Blinds) and do NOT reinstall IE7, does this behavior persist? If it does,

do NOT reinstall IE7.

 

Uninstalling IE7

http://www.ie-vista.com/kbase2.html

 

How to uninstall Internet Explorer 7:

http://support.microsoft.com/kb/927177

 

IE7 (Un)Installation and Anti-Malware Applications:

http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

 

4. Required reading IMHO before reinstalling IE7:

 

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!

http://www.ie-vista.com/known_issues.html#pre-install

 

[And I strongly recommend using

http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the

installation source, not Automatic/Windows Update.]

 

Make *certain* that you check in at Windows Update immediately after

reinstalling IE7 to install any critical updates offered. If Optional

Updates category offers Root Certificates update, I recommend installing it

to take full advantage of IE7's additional security.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

Bill Helbron wrote:

> I posted this recently and was advised to re-post here.

>

> Recently, I've noticed that my IE7 window will not close, e.g. when

> I click on the "X" in the top right part of the window. At other times, it

> will

> not close when I left-click on the bar at the bottom of the screen and

> click

> "Close". At other times, it will close normally. I don't recall doing

> anything

> that would "modify" any of IE7 settings. Suggestions, please!

>

> Bill


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