No Sounds anywhere.

[Guest Southtown_43701]

Lost all sounds couple days ago, even reboot sounds.

tried everything from the seach base. Nothing helped.

green on light not on on Altec Lansing speaker.

tried know good speaker / didnt work.

5yr old Dell 4600 / p4-2.4 / 1g mem /

if someone might have a awnser, please just mail me @ southtown43701 @

earthlink.net

do i maybe have a internal problem somewhere?

 

Thanks in advance, Jim S.

[Guest Malke]

Re: No Sounds anywhere.

 

Southtown_43701 wrote:

> Lost all sounds couple days ago, even reboot sounds.

> tried everything from the seach base. Nothing helped.

> green on light not on on Altec Lansing speaker.

> tried know good speaker / didnt work.

> 5yr old Dell 4600 / p4-2.4 / 1g mem /

> if someone might have a awnser, please just mail me @ southtown43701 @

> earthlink.net

> do i maybe have a internal problem somewhere?

>

> Thanks in advance, Jim S.

 

Sorry, no free email support. Asked here, answered here. Most certainly the

sound card (or onboard sound) could have died on your elderly Dell. Here

are some things to check:

 

Control Panel>System>Device Manager - Do you see a yellow exclamation mark

next to the sound component? Do you see any sound component at all? If yes,

then go to Dell's website and get the audio drivers for your specific model

machine and install them. If that works, you're done. If it doesn't, then

you need to troubleshoot further.

 

If you have onboard sound (not a separate PCI card), check in the BIOS (F2

as the computer starts) to make sure the onboard sound is enabled. This

doesn't become disabled all by itself but perhaps someone else did it for

an unknown reason (if you didn't).

 

If you have a separate sound card, with the computer off *and* unplugged

open the case. Ground yourself by touching a metal component like the power

supply (or use a grounding strap if you have one) and carefully reseat the

sound card. Go back into Windows and see if you have sound.

 

If none of that works, you can purchase a PCI sound card for under $25 and

install it. Don't forget to disable the onboard sound in the BIOS first.

 

Standard disclaimer: I can't see and test your computer myself, so these are

just suggestions based on many years of being a professional computer tech;

suggestions based on what you've written. You should not take my

suggestions as a definitive diagnosis. If you can't do the work yourself

(and there is no shame in admitting this isn't your cup of tea), take the

machine to a professional computer repair shop (not your local equivalent

of BigComputerStore/GeekSquad). If possible, have all your data backed up

before you take the machine into a shop.

 

Malke

--

MS-MVP

Elephant Boy Computers

http://www.elephantboycomputers.com

Don't Panic!