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PC crashes, blue screeen error when I try to print


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Guest SANTANDER
Posted

Small LAN. Every time I try to print docs, PC crashes, blue screeen error:

 

"A problem has been detected and Windows has been shut down to prevent

damage to your computer."

..... ....

Technical Information:

 

*** STOP: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)

 

Beginning dump of physical memory Physical memory complete. Contact your

administrator for further assistance...

 

I tried print from another PC - same thing.

 

 

After I 've restarting PC, windows show error window: "The system has

recovered from a serious error. The log of this error has been created" and

ask to send error report to ms.

 

Error details -> Error signature:

BCCode: 7f BCP1: 00000000 BCP2: 00000000 BCP3: 00000000 BCP4: 00000000

OSVer: 5_1_2600 SP: 2_0 Product: 256_1

 

Also info:

 

the following files will be included in report:

 

C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\Mini021808-02.dmp

C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\sysdata.xml

 

And info from eventvwr - system error:

 

Event Type: Error

Event Source: System Error

Event Category: (102)

Event ID: 1003

Date: 2/18/2008

Time: 8:38:56 PM

User: N/A

Computer: NICK

Description:

Error code 0000007f, parameter1 00000000, parameter2 00000000, parameter3

00000000, parameter4 00000000.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 53 79 73 74 65 6d 20 45 System E

0008: 72 72 6f 72 20 20 45 72 rror Er

0010: 72 6f 72 20 63 6f 64 65 ror code

0018: 20 30 30 30 30 30 30 37 0000007

0020: 66 20 20 50 61 72 61 6d f Param

0028: 65 74 65 72 73 20 30 30 eters 00

0030: 30 30 30 30 30 30 2c 20 000000,

0038: 30 30 30 30 30 30 30 30 00000000

0040: 2c 20 30 30 30 30 30 30 , 000000

0048: 30 30 2c 20 30 30 30 30 00, 0000

0050: 30 30 30 30 0000

 

 

Where the problem and how to solve?

  • Replies 4
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  • Last Reply
Guest GHalleck
Posted

Re: PC crashes, blue screeen error when I try to print

 

 

SANTANDER wrote:

> Small LAN. Every time I try to print docs, PC crashes, blue screeen error:

>

> "A problem has been detected and Windows has been shut down to prevent

> damage to your computer."

> .... ....

> Technical Information:

>

> *** STOP: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)

>

> Beginning dump of physical memory Physical memory complete. Contact your

> administrator for further assistance...

>

> I tried print from another PC - same thing.

>

>

> After I 've restarting PC, windows show error window: "The system has

> recovered from a serious error. The log of this error has been created"

> and ask to send error report to ms.

>

> Error details -> Error signature:

> BCCode: 7f BCP1: 00000000 BCP2: 00000000 BCP3: 00000000 BCP4:

> 00000000 OSVer: 5_1_2600 SP: 2_0 Product: 256_1

>

> Also info:

>

> the following files will be included in report:

>

> C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\Mini021808-02.dmp

> C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\sysdata.xml

>

> And info from eventvwr - system error:

>

> Event Type: Error

> Event Source: System Error

> Event Category: (102)

> Event ID: 1003

> Date: 2/18/2008

> Time: 8:38:56 PM

> User: N/A

> Computer: NICK

> Description:

> Error code 0000007f, parameter1 00000000, parameter2 00000000,

> parameter3 00000000, parameter4 00000000.

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: 53 79 73 74 65 6d 20 45 System E

> 0008: 72 72 6f 72 20 20 45 72 rror Er

> 0010: 72 6f 72 20 63 6f 64 65 ror code

> 0018: 20 30 30 30 30 30 30 37 0000007

> 0020: 66 20 20 50 61 72 61 6d f Param

> 0028: 65 74 65 72 73 20 30 30 eters 00

> 0030: 30 30 30 30 30 30 2c 20 000000,

> 0038: 30 30 30 30 30 30 30 30 00000000

> 0040: 2c 20 30 30 30 30 30 30 , 000000

> 0048: 30 30 2c 20 30 30 30 30 00, 0000

> 0050: 30 30 30 30 0000

>

>

> Where the problem and how to solve?

>

 

Good place to start trouble-shooting:

 

http://support.microsoft.com/?kbid=137539&sd=RMVP

Guest SANTANDER
Posted

Re: PC crashes, blue screeen error when I try to print

 

 

"GHalleck" <ghalleck@arrakian.mining.com> wrote in message

news:%23PCWkVncIHA.4844@TK2MSFTNGP04.phx.gbl...

>

> SANTANDER wrote:

>

> > Small LAN. Every time I try to print docs, PC crashes, blue screeen

error:

> >

> > "A problem has been detected and Windows has been shut down to prevent

> > damage to your computer."

> > .... ....

> > Technical Information:

> >

> > *** STOP: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)

> >

> > Beginning dump of physical memory Physical memory complete. Contact your

> > administrator for further assistance...

> >

> > I tried print from another PC - same thing.

> >

> >

> > After I 've restarting PC, windows show error window: "The system has

> > recovered from a serious error. The log of this error has been created"

> > and ask to send error report to ms.

> >

> > Error details -> Error signature:

> > BCCode: 7f BCP1: 00000000 BCP2: 00000000 BCP3: 00000000 BCP4:

> > 00000000 OSVer: 5_1_2600 SP: 2_0 Product: 256_1

> >

> > Also info:

> >

> > the following files will be included in report:

> >

> > C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\Mini021808-02.dmp

> > C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\sysdata.xml

> >

> > And info from eventvwr - system error:

> >

> > Event Type: Error

> > Event Source: System Error

> > Event Category: (102)

> > Event ID: 1003

> > Date: 2/18/2008

> > Time: 8:38:56 PM

> > User: N/A

> > Computer: NICK

> > Description:

> > Error code 0000007f, parameter1 00000000, parameter2 00000000,

> > parameter3 00000000, parameter4 00000000.

> >

> > For more information, see Help and Support Center at

> > http://go.microsoft.com/fwlink/events.asp.

> > Data:

> > 0000: 53 79 73 74 65 6d 20 45 System E

> > 0008: 72 72 6f 72 20 20 45 72 rror Er

> > 0010: 72 6f 72 20 63 6f 64 65 ror code

> > 0018: 20 30 30 30 30 30 30 37 0000007

> > 0020: 66 20 20 50 61 72 61 6d f Param

> > 0028: 65 74 65 72 73 20 30 30 eters 00

> > 0030: 30 30 30 30 30 30 2c 20 000000,

> > 0038: 30 30 30 30 30 30 30 30 00000000

> > 0040: 2c 20 30 30 30 30 30 30 , 000000

> > 0048: 30 30 2c 20 30 30 30 30 00, 0000

> > 0050: 30 30 30 30 0000

> >

> >

> > Where the problem and how to solve?

> >

>

> Good place to start trouble-shooting:

>

> http://support.microsoft.com/?kbid=137539&sd=RMVP

-----------------

 

It seems, I find the possible reason:

 

http://support.microsoft.com/kb/935843

 

"Error message when you try to print after you install the GDI security

update 925902: "Stop 0x0000007F"

 

My PC automatically restarted after I tried to print, another PC also

restarted after this plus showed the mentioned error message after log on.

The symptoms are similar as descibed in ms article, except that I did not

got a message "UNEXPECTED_KERNEL_MODE_TRAP" It looks that problem is

caused by ugly GDI security update 925902 - but have no idea when this

"update" has been installed, just found this problem today.

Yes, micro$oft's bugware have *countless* bugs that appears almost every

day..

 

"Microsoft is aware of an issue that affects a limited number of printer

drivers." "The symptoms of a Stop error vary according to the system failure

options of the computer." "If you receive a similar error message when you

use another driver, install the update that is mentioned in this article. If

we confirm that If you receive a similar error message when you use another

driver, install the update that is mentioned in this article. If we confirm

that other printer drivers are affected by this problem, we will update this

article, we will update this article." I use another printer - so problem

affects the other printer drivers also.

 

Does the sporadic restarting can cause harddisk corruption?

Guest SANTANDER
Posted

Re: PC crashes, blue screeen error when I try to print

 

 

"SANTANDER" <santander@microsoft.news> wrote in message

news:%23zPmF4ncIHA.4880@TK2MSFTNGP03.phx.gbl...

>

> "GHalleck" <ghalleck@arrakian.mining.com> wrote in message

> news:%23PCWkVncIHA.4844@TK2MSFTNGP04.phx.gbl...

>>

>> SANTANDER wrote:

>>

>> > Small LAN. Every time I try to print docs, PC crashes, blue screeen

> error:

>> >

>> > "A problem has been detected and Windows has been shut down to prevent

>> > damage to your computer."

>> > .... ....

>> > Technical Information:

>> >

>> > *** STOP: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)

>> >

>> > Beginning dump of physical memory Physical memory complete. Contact

>> > your

>> > administrator for further assistance...

>> >

>> > I tried print from another PC - same thing.

>> >

>> >

>> > After I 've restarting PC, windows show error window: "The system has

>> > recovered from a serious error. The log of this error has been created"

>> > and ask to send error report to ms.

>> >

>> > Error details -> Error signature:

>> > BCCode: 7f BCP1: 00000000 BCP2: 00000000 BCP3: 00000000 BCP4:

>> > 00000000 OSVer: 5_1_2600 SP: 2_0 Product: 256_1

>> >

>> > Also info:

>> >

>> > the following files will be included in report:

>> >

>> > C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\Mini021808-02.dmp

>> > C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\sysdata.xml

>> >

>> > And info from eventvwr - system error:

>> >

>> > Event Type: Error

>> > Event Source: System Error

>> > Event Category: (102)

>> > Event ID: 1003

>> > Date: 2/18/2008

>> > Time: 8:38:56 PM

>> > User: N/A

>> > Computer: NICK

>> > Description:

>> > Error code 0000007f, parameter1 00000000, parameter2 00000000,

>> > parameter3 00000000, parameter4 00000000.

>> >

>> > For more information, see Help and Support Center at

>> > http://go.microsoft.com/fwlink/events.asp.

>> > Data:

>> > 0000: 53 79 73 74 65 6d 20 45 System E

>> > 0008: 72 72 6f 72 20 20 45 72 rror Er

>> > 0010: 72 6f 72 20 63 6f 64 65 ror code

>> > 0018: 20 30 30 30 30 30 30 37 0000007

>> > 0020: 66 20 20 50 61 72 61 6d f Param

>> > 0028: 65 74 65 72 73 20 30 30 eters 00

>> > 0030: 30 30 30 30 30 30 2c 20 000000,

>> > 0038: 30 30 30 30 30 30 30 30 00000000

>> > 0040: 2c 20 30 30 30 30 30 30 , 000000

>> > 0048: 30 30 2c 20 30 30 30 30 00, 0000

>> > 0050: 30 30 30 30 0000

>> >

>> >

>> > Where the problem and how to solve?

>> >

>>

>> Good place to start trouble-shooting:

>>

>> http://support.microsoft.com/?kbid=137539&sd=RMVP

> -----------------

>

> It seems, I find the possible reason:

>

> http://support.microsoft.com/kb/935843

>

> "Error message when you try to print after you install the GDI security

> update 925902: "Stop 0x0000007F"

>

> My PC automatically restarted after I tried to print, another PC also

> restarted after this plus showed the mentioned error message after log on.

> The symptoms are similar as descibed in ms article, except that I did not

> got a message "UNEXPECTED_KERNEL_MODE_TRAP" It looks that problem is

> caused by ugly GDI security update 925902 - but have no idea when this

> "update" has been installed, just found this problem today.

> Yes, micro$oft's bugware have *countless* bugs that appears almost every

> day..

>

> "Microsoft is aware of an issue that affects a limited number of printer

> drivers." "The symptoms of a Stop error vary according to the system

> failure

> options of the computer." "If you receive a similar error message when you

> use another driver, install the update that is mentioned in this article.

> If

> we confirm that If you receive a similar error message when you use

> another

> driver, install the update that is mentioned in this article. If we

> confirm

> that other printer drivers are affected by this problem, we will update

> this

> article, we will update this article." I use another printer - so problem

> affects the other printer drivers also.

>

> Does the sporadic restarting can cause harddisk corruption?

-------------------

 

Still not sure about this problem, i tried print other documents - all is

normal. PC restarts only when print this specific Word document - so it

contain some bug.

Guest SANTANDER
Posted

Re: PC crashes, blue screeen error when I try to print

 

 

"SANTANDER" <santander@microsoft.news> wrote in message

news:e0Vt4PucIHA.3932@TK2MSFTNGP05.phx.gbl...

>

> "SANTANDER" <santander@microsoft.news> wrote in message

> news:%23zPmF4ncIHA.4880@TK2MSFTNGP03.phx.gbl...

>>

>> "GHalleck" <ghalleck@arrakian.mining.com> wrote in message

>> news:%23PCWkVncIHA.4844@TK2MSFTNGP04.phx.gbl...

>>>

>>> SANTANDER wrote:

>>>

>>> > Small LAN. Every time I try to print docs, PC crashes, blue screeen

>> error:

>>> >

>>> > "A problem has been detected and Windows has been shut down to prevent

>>> > damage to your computer."

>>> > .... ....

>>> > Technical Information:

>>> >

>>> > *** STOP: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)

>>> >

>>> > Beginning dump of physical memory Physical memory complete. Contact

>>> > your

>>> > administrator for further assistance...

>>> >

>>> > I tried print from another PC - same thing.

>>> >

>>> >

>>> > After I 've restarting PC, windows show error window: "The system has

>>> > recovered from a serious error. The log of this error has been

>>> > created"

>>> > and ask to send error report to ms.

>>> >

>>> > Error details -> Error signature:

>>> > BCCode: 7f BCP1: 00000000 BCP2: 00000000 BCP3: 00000000 BCP4:

>>> > 00000000 OSVer: 5_1_2600 SP: 2_0 Product: 256_1

>>> >

>>> > Also info:

>>> >

>>> > the following files will be included in report:

>>> >

>>> > C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\Mini021808-02.dmp

>>> > C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\sysdata.xml

>>> >

>>> > And info from eventvwr - system error:

>>> >

>>> > Event Type: Error

>>> > Event Source: System Error

>>> > Event Category: (102)

>>> > Event ID: 1003

>>> > Date: 2/18/2008

>>> > Time: 8:38:56 PM

>>> > User: N/A

>>> > Computer: NICK

>>> > Description:

>>> > Error code 0000007f, parameter1 00000000, parameter2 00000000,

>>> > parameter3 00000000, parameter4 00000000.

>>> >

>>> > For more information, see Help and Support Center at

>>> > http://go.microsoft.com/fwlink/events.asp.

>>> > Data:

>>> > 0000: 53 79 73 74 65 6d 20 45 System E

>>> > 0008: 72 72 6f 72 20 20 45 72 rror Er

>>> > 0010: 72 6f 72 20 63 6f 64 65 ror code

>>> > 0018: 20 30 30 30 30 30 30 37 0000007

>>> > 0020: 66 20 20 50 61 72 61 6d f Param

>>> > 0028: 65 74 65 72 73 20 30 30 eters 00

>>> > 0030: 30 30 30 30 30 30 2c 20 000000,

>>> > 0038: 30 30 30 30 30 30 30 30 00000000

>>> > 0040: 2c 20 30 30 30 30 30 30 , 000000

>>> > 0048: 30 30 2c 20 30 30 30 30 00, 0000

>>> > 0050: 30 30 30 30 0000

>>> >

>>> >

>>> > Where the problem and how to solve?

>>> >

>>>

>>> Good place to start trouble-shooting:

>>>

>>> http://support.microsoft.com/?kbid=137539&sd=RMVP

>> -----------------

>>

>> It seems, I find the possible reason:

>>

>> http://support.microsoft.com/kb/935843

>>

>> "Error message when you try to print after you install the GDI security

>> update 925902: "Stop 0x0000007F"

>>

>> My PC automatically restarted after I tried to print, another PC also

>> restarted after this plus showed the mentioned error message after log

>> on.

>> The symptoms are similar as descibed in ms article, except that I did not

>> got a message "UNEXPECTED_KERNEL_MODE_TRAP" It looks that problem is

>> caused by ugly GDI security update 925902 - but have no idea when this

>> "update" has been installed, just found this problem today.

>> Yes, micro$oft's bugware have *countless* bugs that appears almost every

>> day..

>>

>> "Microsoft is aware of an issue that affects a limited number of printer

>> drivers." "The symptoms of a Stop error vary according to the system

>> failure

>> options of the computer." "If you receive a similar error message when

>> you

>> use another driver, install the update that is mentioned in this article.

>> If

>> we confirm that If you receive a similar error message when you use

>> another

>> driver, install the update that is mentioned in this article. If we

>> confirm

>> that other printer drivers are affected by this problem, we will update

>> this

>> article, we will update this article." I use another printer - so problem

>> affects the other printer drivers also.

>>

>> Does the sporadic restarting can cause harddisk corruption?

> -------------------

>

> Still not sure about this problem, i tried print other documents - all is

> normal. PC restarts only when print this specific Word document - so it

> contain some bug.

-------------

 

UPDATE: I looked at eventvwr, system errors: there are many errors '6004'

 

Event Type: Error

Event Source: EventLog

Event Category: None

Event ID: 6004

Date: 2008.02.19.

Time: 12:29:04

User: N/A

Computer: USERNAME

Description:

A driver packet received from the I/O subsystem was invalid. The data is

the packet. For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 0c 00 e0 00 0e 00 00 00 ..à.....

0008: e6 c0 2b 40 e2 72 c8 01 æÀ+@ârÈ.

0010: 40 00 00 00 00 00 00 00 @.......

0018: 00 00 00 00 04 00 4e 00 ......N.

0020: 00 00 00 00 cb 0b 00 80 ....Ë..?

0028: 00 00 00 00 10 00 00 c0 .......À

0030: 00 00 00 00 00 00 00 00 ........

0038: 00 00 00 00 00 00 00 00 ........

0040: 4d 00 52 00 78 00 53 00 M.R.x.S.

0048: 6d 00 62 00 00 00 5c 00 m.b...\.

0050: 44 00 65 00 76 00 69 00 D.e.v.i.

0058: 63 00 65 00 5c 00 4c 00 c.e.\.L.

0060: 61 00 6e 00 6d 00 61 00 a.n.m.a.

0068: 6e 00 52 00 65 00 64 00 n.R.e.d.

0070: 69 00 72 00 65 00 63 00 i.r.e.c.

0078: 74 00 6f 00 72 00 00 00 t.o.r...

0080: 47 00 52 00 00 00 4e 00 G.R...N.

0088: 65 00 74 00 42 00 54 00 e.t.B.T.

0090: 5f 00 54 00 63 00 70 00 _.T.c.p.

0098: 69 00 70 00 5f 00 7b 00 i.p._.{.

00a0: 31 00 34 00 31 00 34 00 1.4.1.4.

00a8: 38 00 33 00 33 00 31 00 8.3.3.1.

00b0: 2d 00 30 00 37 00 38 00 -.0.7.8.

00b8: 41 00 2d 00 34 00 34 00 A.-.4.4.

00c0: 44 00 31 00 2d 00 38 00 D.1.-.8.

00c8: 45 00 37 00 44 00 2d 00 E.7.D.-.

00d0: 31 00 34 00 46 00 37 00 1.4.F.7.

00d8: 43 00 37 00 42 00 00 00 C.7.B...


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