Page faults and crashing apps

[Guest Jon H]

Hello,

 

I have a W2003 Terminal Services server providing access to an accounting

package MYOB Enterprise. This software is supported as TS compatible by the

developer. The server is a dual Xeon box with 4GB RAM, there are 15 clients.

 

MYOB crashes without warning, with a message along the lines of "the memory

could not be read". I am trying to track the cause and have been using

perfmon.

 

I notice in time frames surrounding a crash, page faults / sec can rise to

100,000 or more for a couple of seconds. The application executable

myobp.exe does not seem to be directly causing this as I have tracked page

faults against that prog.

 

I would like to find out which exe (if any) is causing this. Is there a way

I can get perfmon to report which apps (or other) is responsible for the

spike?

 

Any assistance is welcome,

 

Thanks

--

Jon H

[Guest Von]

RE: Page faults and crashing apps

 

Hello Jon,

 

You can monitor the proces with perfmon by adding a item in perfmon and then

you select the proces thats used by youre application.

--

Best regards,

 

Von

 

 

"Jon H" wrote:

> Hello,

>

> I have a W2003 Terminal Services server providing access to an accounting

> package MYOB Enterprise. This software is supported as TS compatible by the

> developer. The server is a dual Xeon box with 4GB RAM, there are 15 clients.

>

> MYOB crashes without warning, with a message along the lines of "the memory

> could not be read". I am trying to track the cause and have been using

> perfmon.

>

> I notice in time frames surrounding a crash, page faults / sec can rise to

> 100,000 or more for a couple of seconds. The application executable

> myobp.exe does not seem to be directly causing this as I have tracked page

> faults against that prog.

>

> I would like to find out which exe (if any) is causing this. Is there a way

> I can get perfmon to report which apps (or other) is responsible for the

> spike?

>

> Any assistance is welcome,

>

> Thanks

> --

> Jon H

[Guest Jon H]

RE: Page faults and crashing apps

 

Thanks Von, perhaps I need to clarify.

 

I know how to check to see how many page faults / sec are being caused by a

known application; my problem is that I don't know which application to try.

 

I have tried the main app myobp.exe but this is not generating many page

faults at the time of spike. So which one do I try for next? Or is there a

way that perfmon (or some other utility) can tell me which apps are

generating the page faults?

 

--

Jon H

 

 

"Von" wrote:

> Hello Jon,

>

> You can monitor the proces with perfmon by adding a item in perfmon and then

> you select the proces thats used by youre application.

> --

> Best regards,

>

> Von

>

>

> "Jon H" wrote:

>

> > Hello,

> >

> > I have a W2003 Terminal Services server providing access to an accounting

> > package MYOB Enterprise. This software is supported as TS compatible by the

> > developer. The server is a dual Xeon box with 4GB RAM, there are 15 clients.

> >

> > MYOB crashes without warning, with a message along the lines of "the memory

> > could not be read". I am trying to track the cause and have been using

> > perfmon.

> >

> > I notice in time frames surrounding a crash, page faults / sec can rise to

> > 100,000 or more for a couple of seconds. The application executable

> > myobp.exe does not seem to be directly causing this as I have tracked page

> > faults against that prog.

> >

> > I would like to find out which exe (if any) is causing this. Is there a way

> > I can get perfmon to report which apps (or other) is responsible for the

> > spike?

> >

> > Any assistance is welcome,

> >

> > Thanks

> > --

> > Jon H