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Posted

Hi,

 

I'm currently using a Hewlett Packard 'HP Pavillion' on Windows XP. It's not producing any sound, and hasn't been for about a year. I've done all the obvious... checked the speakers, mute settings, tried it with earphones etc... and can find no remedy. I think it's probably something to do with software, maybe the soundcard or something... I don't really know. The sound doesn't work if watch something on Google Video, Youtube etc.

 

I've no idea what the problem is or how to remedy it. Any troubleshooting ideas - either in detecting the problem or remedying it - very much welcome.

 

The computer details are:

 

Intel Celeron D

Processore 330

256 MB ddr

80GB hard drive

 

Thanks....

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Posted

If you're not getting any sound at all then look in Device Manager to see if there are any problems with your sound device.

 

If it's sound on just things like youtube then it's a different issue so try a sound file on your computer.

 

What's the model number of your Pavillion?

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Posted (edited)

You've done it, and so simple! It was the first one - the device manager. Wow, thanks RandyL.

 

H

Edited by Quickly
Posted

That's great Quickly. You're welcome and thanks for letting us know.

 

Thank you too rebecca for the compliment. :)

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