Need Help with Registry File Failure

[Guest Alana]

Hi,

 

I was running xp on my Dell laptop and everything was fine this morning.

However, when I came home this afternoon and turned on the computer, I got

this message:

 

STOP: C0000218 {Registry File Failure}

The registry cannot load the hive (file):

\SystemRoot\System32\Config\SOFTWARE

or its log or alternate.

It is corrupt, absent, or not writable.

 

I tried rebooting several times. I cannot get to a command prompt. No

matter which restart option I choose, I get the same error message. Do I

need to relaod the operating system? Is that downloadable somewhere?

 

Please help.

Thanks,

Alana

[Guest David H. Lipman]

Re: Need Help with Registry File Failure

 

From: "Alana" <Alana@discussions.microsoft.com>

 

| Hi,

|

| I was running xp on my Dell laptop and everything was fine this morning.

| However, when I came home this afternoon and turned on the computer, I got

| this message:

|

| STOP: C0000218 {Registry File Failure}

| The registry cannot load the hive (file):

| \SystemRoot\System32\Config\SOFTWARE

| or its log or alternate.

| It is corrupt, absent, or not writable.

|

| I tried rebooting several times. I cannot get to a command prompt. No

| matter which restart option I choose, I get the same error message. Do I

| need to relaod the operating system? Is that downloadable somewhere?

|

| Please help.

| Thanks,

| Alana

 

If your system was on and running and created a NT Stop error indicating 'Registry File

Failure' then this may be indicative of a failing hard disk where the registry data file is

sitting on a bad sector.

 

Go to the hard disk manufacturer's web site and download their diagnostic software

respective to your hard disk. After the test, you will know if the hard disk is bad or

not.

 

Western Digital - Data LifeGuard Tools (DLGDiag)

http://support.wdc.com/download/

 

Hitachi/IBM - Drive Fitness Test (DFT)

http://www.hgst.com/hdd/support/download.htm

 

Seagate - SeaTools

http://www.seagate.com/support/seatools/

 

Fujitsu - Diagnostic Tool

http://www.fcpa.com/download/hard-drives/

 

Samsung - Disk manager

http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm

 

 

--

Dave

http://www.claymania.com/removal-trojan-adware.html

Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

[Guest Alana]

Re: Need Help with Registry File Failure

 

How do I know who made the hard drive?

Isn't it Dell?

 

 

 

 

"David H. Lipman" wrote:

> From: "Alana" <Alana@discussions.microsoft.com>

>

> | Hi,

> |

> | I was running xp on my Dell laptop and everything was fine this morning.

> | However, when I came home this afternoon and turned on the computer, I got

> | this message:

> |

> | STOP: C0000218 {Registry File Failure}

> | The registry cannot load the hive (file):

> | \SystemRoot\System32\Config\SOFTWARE

> | or its log or alternate.

> | It is corrupt, absent, or not writable.

> |

> | I tried rebooting several times. I cannot get to a command prompt. No

> | matter which restart option I choose, I get the same error message. Do I

> | need to relaod the operating system? Is that downloadable somewhere?

> |

> | Please help.

> | Thanks,

> | Alana

>

> If your system was on and running and created a NT Stop error indicating 'Registry File

> Failure' then this may be indicative of a failing hard disk where the registry data file is

> sitting on a bad sector.

>

> Go to the hard disk manufacturer's web site and download their diagnostic software

> respective to your hard disk. After the test, you will know if the hard disk is bad or

> not.

>

> Western Digital - Data LifeGuard Tools (DLGDiag)

> http://support.wdc.com/download/

>

> Hitachi/IBM - Drive Fitness Test (DFT)

> http://www.hgst.com/hdd/support/download.htm

>

> Seagate - SeaTools

> http://www.seagate.com/support/seatools/

>

> Fujitsu - Diagnostic Tool

> http://www.fcpa.com/download/hard-drives/

>

> Samsung - Disk manager

> http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm

>

>

> --

> Dave

> http://www.claymania.com/removal-trojan-adware.html

> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

>

>

>

[Guest David H. Lipman]

Re: Need Help with Registry File Failure

 

From: "Alana" <Alana@discussions.microsoft.com>

 

| How do I know who made the hard drive?

| Isn't it Dell?

|

 

No, not by Dell. They don't manufacturer hard disks. They use disks from various

manufacturers of hard disks.

 

Open the cover. Dell makes opening the chassis and examining the hard disk very easy.

 

You also may be quite surprised about the amount of dust that may be inside and it would be

a good time to clean the PC of the dust. Use a soft bristle paint brush to dislodge the

dust and a wand on a vacuum cleaner to suck up the dislodged dust.

 

--

Dave

http://www.claymania.com/removal-trojan-adware.html

Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

[Guest Bruce Chambers]

Re: Need Help with Registry File Failure

 

Alana wrote:

> Hi,

>

> I was running xp on my Dell laptop and everything was fine this morning.

> However, when I came home this afternoon and turned on the computer, I got

> this message:

>

> STOP: C0000218 {Registry File Failure}

> The registry cannot load the hive (file):

> \SystemRoot\System32\Config\SOFTWARE

> or its log or alternate.

> It is corrupt, absent, or not writable.

>

> I tried rebooting several times. I cannot get to a command prompt. No

> matter which restart option I choose, I get the same error message. Do I

> need to relaod the operating system? Is that downloadable somewhere?

>

> Please help.

> Thanks,

> Alana

 

 

How to Recover from a Corrupted Registry that Prevents Windows XP from

Starting

http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

 

Once you've recovered, you might want to look here, as well:

 

How to Troubleshoot Registry Corruption Issues

http://support.microsoft.com/default.aspx?scid=kb;en-us;822705

 

 

 

--

 

Bruce Chambers

 

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