Local printers problem

[Guest Brent]

Today no-one could print to their local printers from their TS sessions.

print jobs could be seen waiting in the print queue, no printing errors were

recorded in the printer info box or system event viewer.

 

The problem was resolved by restarting the server where upon all printers

started behaving normally.

 

Any ideas on what was wrong? Anyone else have this problem?

 

Thanks,

 

Brent

[Guest Vera Noest [MVP]]

Re: Local printers problem

 

Sounds like the spooler service crashed.

If it happens again, try to only stop and restart the spooler

service.

 

The most common cause for this is 3rd aprty printer drivers on the

TS, which are not TS compatible.

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?QnJlbnQ=?= <Brent@discussions.microsoft.com> wrote on 20

feb 2008 in microsoft.public.windows.terminal_services:

> Today no-one could print to their local printers from their TS

> sessions. print jobs could be seen waiting in the print queue,

> no printing errors were recorded in the printer info box or

> system event viewer.

>

> The problem was resolved by restarting the server where upon all

> printers started behaving normally.

>

> Any ideas on what was wrong? Anyone else have this problem?

>

> Thanks,

>

> Brent

[Guest Brent]

Re: Local printers problem

 

That could well be the case on both your comments.

 

Thanks for the tip.

 

Brent

"Vera Noest [MVP]" wrote:

> Sounds like the spooler service crashed.

> If it happens again, try to only stop and restart the spooler

> service.

>

> The most common cause for this is 3rd aprty printer drivers on the

> TS, which are not TS compatible.

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?QnJlbnQ=?= <Brent@discussions.microsoft.com> wrote on 20

> feb 2008 in microsoft.public.windows.terminal_services:

>

> > Today no-one could print to their local printers from their TS

> > sessions. print jobs could be seen waiting in the print queue,

> > no printing errors were recorded in the printer info box or

> > system event viewer.

> >

> > The problem was resolved by restarting the server where upon all

> > printers started behaving normally.

> >

> > Any ideas on what was wrong? Anyone else have this problem?

> >

> > Thanks,

> >

> > Brent

>