Help with Mail from WEB page

[Guest Bill B]

Hi,

Can anyone help please.

I get the following error message when trying to click on an email link from

WEB pages.

"could not perform this option because default mail client is not properly

installed"

Thanks

[Guest Mick Murphy]

RE: Help with Mail from WEB page

 

In XP, you have to be using an installed email program, which is set to be

the computer's default email program to be able to do what you want at a web

page.

 

Outlook, Outlook Expess, etc will do it if set as default program.

 

 

--

Mick Murphy - Qld - Australia

 

 

"Bill B" wrote:

> Hi,

> Can anyone help please.

> I get the following error message when trying to click on an email link from

> WEB pages.

> "could not perform this option because default mail client is not properly

> installed"

> Thanks

[Guest Bill B]

RE: Help with Mail from WEB page

 

Thanks Mick,

However I have Outlook installed and have it set as the default mail, but I

still get this message

Bill

 

"Mick Murphy" wrote:

> In XP, you have to be using an installed email program, which is set to be

> the computer's default email program to be able to do what you want at a web

> page.

>

> Outlook, Outlook Expess, etc will do it if set as default program.

>

>

> --

> Mick Murphy - Qld - Australia

>

>

> "Bill B" wrote:

>

> > Hi,

> > Can anyone help please.

> > I get the following error message when trying to click on an email link from

> > WEB pages.

> > "could not perform this option because default mail client is not properly

> > installed"

> > Thanks

[Guest PA Bear [MS MVP]]

Re: Help with Mail from WEB page

 

See http://www.slipstick.com/config/defaultmailer.htm

 

Also make sure OL is the default for Email in Set Program Access and

Defaults.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

Bill B wrote:

> Thanks Mick,

> However I have Outlook installed and have it set as the default mail, but

> I

> still get this message

> Bill

>

> "Mick Murphy" wrote:

>

>> In XP, you have to be using an installed email program, which is set to

>> be

>> the computer's default email program to be able to do what you want at a

>> web page.

>>

>> Outlook, Outlook Expess, etc will do it if set as default program.

>>

>>

>> --

>> Mick Murphy - Qld - Australia

>>

>>

>> "Bill B" wrote:

>>

>>> Hi,

>>> Can anyone help please.

>>> I get the following error message when trying to click on an email link

>>> from WEB pages.

>>> "could not perform this option because default mail client is not

>>> properly

>>> installed"

>>> Thanks

[Guest Bill B]

Re: Help with Mail from WEB page

 

My access is set as use current email program, I do not get to chosse OL only

OL Express

Bill

 

"PA Bear [MS MVP]" wrote:

> See http://www.slipstick.com/config/defaultmailer.htm

>

> Also make sure OL is the default for Email in Set Program Access and

> Defaults.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

>

> Bill B wrote:

> > Thanks Mick,

> > However I have Outlook installed and have it set as the default mail, but

> > I

> > still get this message

> > Bill

> >

> > "Mick Murphy" wrote:

> >

> >> In XP, you have to be using an installed email program, which is set to

> >> be

> >> the computer's default email program to be able to do what you want at a

> >> web page.

> >>

> >> Outlook, Outlook Expess, etc will do it if set as default program.

> >>

> >>

> >> --

> >> Mick Murphy - Qld - Australia

> >>

> >>

> >> "Bill B" wrote:

> >>

> >>> Hi,

> >>> Can anyone help please.

> >>> I get the following error message when trying to click on an email link

> >>> from WEB pages.

> >>> "could not perform this option because default mail client is not

> >>> properly

> >>> installed"

> >>> Thanks

>

>

[Guest PA Bear [MS MVP]]

Re: Help with Mail from WEB page

 

>>> However I have Outlook installed and have it set as the default mail,

>>> but

>>> I still get this message

 

I'm not a mind reader. <w> Your reply above suggested that you wanted

Outlook (OL) to be your default Mail Client. If you want it to be Outlook

/Express/ (OE)...

 

1. http://www.oehelp.com/oedef.aspx; then...

 

2a. http://www.oehelp.com/oelnk.aspx

 

2b. (WinXP) [Control Panel > Add/Remove Programs] Set Program Access and

Defaults | Email | Select OE here!

 

If still no joy, see:

 

SendTo and E-mail Links Do Not Work Using Outlook Express as Default

http://support.microsoft.com/?kbid=306098

=======================

 

Now that you've got it fixed, please read:

 

Microsoft Outlook updates change the default mail handler to Microsoft

Outlook

http://www.oehelp.com/OETips.aspx#13

 

Every time you install an OL update (e.g., the monthly Junk Mail Filter

update), you're going to run into this problem as long as you (1) have OL

installed as part of MS Office and (2) install OL updates.

 

If you don't use OL (or Calendar, etc.), Remove it from your install of

Office via Add/Remove Programs | Change | ... (Tip: Have your Office CD

handy)

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

Bill B wrote:

> My access is set as use current email program, I do not get to chosse OL

> only OL Express.

>

> "PA Bear [MS MVP]" wrote:

>

>> See http://www.slipstick.com/config/defaultmailer.htm

>>

>> Also make sure OL is the default for Email in Set Program Access and

>> Defaults.

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>>

>> Bill B wrote:

>>> Thanks Mick,

>>> However I have Outlook installed and have it set as the default mail,

>>> but

>>> I still get this message

>>>

>>> "Mick Murphy" wrote:

>>>> In XP, you have to be using an installed email program, which is set to

>>>> be

>>>> the computer's default email program to be able to do what you want at

>>>> a

>>>> web page.

>>>>

>>>> Outlook, Outlook Expess, etc will do it if set as default program.

>>>>

>>>> "Bill B" wrote:

>>>>> Hi,

>>>>> Can anyone help please.

>>>>> I get the following error message when trying to click on an email

>>>>> link

>>>>> from WEB pages.

>>>>> "could not perform this option because default mail client is not

>>>>> properly

>>>>> installed"

>>>>> Thanks