Disk Is Full When Saving To The Network From Excel

[Guest Malcz86]

We have a problem when users try to save spreadsheets to a network drive they

get a error message "The disk is full" but the drive has over 30gb of free

space. If they save the spreadsheet to their desktop they can then copy into

a network location.

 

The problem appears to be intermitent and has appeared on multiple computers

with multiple spreadsheets.

 

A few of the computers (but not all which is strange) have several events

created in the event log. In the system log they get,

 

"The description for Event ID ( 50 ) in Source ( Mup ) cannot be found. The

local computer may not have the necessary registry information or message DLL

files to display messages from a remote computer. You may be able to use the

/AUXSOURCE= flag to retrieve this description; see Help and Support for

details. The following information is part of the event:

\Device\WinDfs\Y:0000000000067318, \Device\WinDfs\Y:000000 .. t\manufact."

 

Source MUP

 

Any ideas?

[Guest Pegasus \(MVP\)]

Re: Disk Is Full When Saving To The Network From Excel

 

 

"Malcz86" <Malcz86@discussions.microsoft.com> wrote in message

news:01D5073A-7DF3-45BC-8C31-DD1976EAC08D@microsoft.com...

> We have a problem when users try to save spreadsheets to a network drive

> they

> get a error message "The disk is full" but the drive has over 30gb of free

> space. If they save the spreadsheet to their desktop they can then copy

> into

> a network location.

>

> The problem appears to be intermitent and has appeared on multiple

> computers

> with multiple spreadsheets.

>

> A few of the computers (but not all which is strange) have several events

> created in the event log. In the system log they get,

>

> "The description for Event ID ( 50 ) in Source ( Mup ) cannot be found.

> The

> local computer may not have the necessary registry information or message

> DLL

> files to display messages from a remote computer. You may be able to use

> the

> /AUXSOURCE= flag to retrieve this description; see Help and Support for

> details. The following information is part of the event:

> \Device\WinDfs\Y:0000000000067318, \Device\WinDfs\Y:000000 .. t\manufact."

>

> Source MUP

>

> Any ideas?

 

This is often caused by having disk quotas enabled on the server.

Your first step should be to determine if it is caused by Excel, the

user or the PC. You can do it like so:

- Click Start / Run / cmd {OK} on a problem workstation.

- Type this command:

fsutil file createnew Q:\Big.bin 10000000{Enter}

 

The command will create the file Q:\big.bin with a size of

10 MBytes. And here are the issues you need to explore:

- Does the command work?

- Does it work for larger file sizes?

- Does it work when different users are logged on?

- Does it work on other workstation?