VPN Issue

[Guest 1xnyer]

I have a user on the road with a laptop using XP pro and VPN. This

particular user has virus protection. For some unknow reason VPN has

disappeared completely and she is unable to create a new connection. When she

gets to the point to connect to the network at workplace the 2 choices for

Create the following connectin: Dial up connectin and Virtual Private Network

Connection radio buttons she can not choose either one. It's not a

permission thing because I make her login as administrator. In addition if

she goes to network connection in the control panel the VPN choice has

disappeared too. Does anyone have any information on how to get this back?