Guest George Spiro Posted February 21, 2008 Posted February 21, 2008 Hi, I am having trouble printing large documents using Windows 2003 Server has my print servers. I have multiple HP Printers that I am having trouble with printing. They are any model really, 4200s and 4350s. The problem is that after awhile I get this error stating: PCL XL Error Subsystem: USERSTREAM Error: MissingData Operator: 0xc9 Position: 91851 So I was on the impression it was printer drivers I tried every single one. So then I said to myself must be that the OS is Windows 2003 x64 and it doesnt like the 64bit OS. So I switched it to Windows 2003 32bit same problem occured. Then I decided let me bring back up a old trusty Windows 2000 server. With the windows 2000 server I had no trouble. By the looks of the error and what I read from HP it seems like the server is not sending the data fast enough. This is just a guess. I am wondering if anyone could tell me why it works on Windows 2000 and not Windows 2003. Any help would be greatly appreciated. I am so fed up of trying to troubleshoot this. G.
Guest Thee Chicago Wolf Posted February 21, 2008 Posted February 21, 2008 Re: Printing Error >Hi, > >I am having trouble printing large documents using Windows 2003 Server has >my print servers. > >I have multiple HP Printers that I am having trouble with printing. They are >any model really, 4200s and 4350s. The problem is that after awhile I get >this error stating: > >PCL XL Error >Subsystem: USERSTREAM >Error: MissingData >Operator: 0xc9 >Position: 91851 > >So I was on the impression it was printer drivers I tried every single one. >So then I said to myself must be that the OS is Windows 2003 x64 and it >doesnt like the 64bit OS. So I switched it to Windows 2003 32bit same >problem occured. Then I decided let me bring back up a old trusty Windows >2000 server. With the windows 2000 server I had no trouble. > >By the looks of the error and what I read from HP it seems like the server >is not sending the data fast enough. This is just a guess. > >I am wondering if anyone could tell me why it works on Windows 2000 and not >Windows 2003. > >Any help would be greatly appreciated. > >I am so fed up of trying to troubleshoot this. Couple of questions first: 1. Is Dot.NET Framework 3 on this machine? 2. Are the HP drivers current? 3. Is this from a specific app (Excel perhaps?) or any app? - Thee Chicago Wolf
Guest George Spiro Posted February 21, 2008 Posted February 21, 2008 Re: Printing Error "Thee Chicago Wolf" <.@.> wrote in message news:u4jrr3h5hvdserg71e8qksulk0v9tohs8d@4ax.com... > >Hi, >> >>I am having trouble printing large documents using Windows 2003 Server has >>my print servers. >> >>I have multiple HP Printers that I am having trouble with printing. They >>are >>any model really, 4200s and 4350s. The problem is that after awhile I get >>this error stating: >> >>PCL XL Error >>Subsystem: USERSTREAM >>Error: MissingData >>Operator: 0xc9 >>Position: 91851 >> >>So I was on the impression it was printer drivers I tried every single >>one. >>So then I said to myself must be that the OS is Windows 2003 x64 and it >>doesnt like the 64bit OS. So I switched it to Windows 2003 32bit same >>problem occured. Then I decided let me bring back up a old trusty Windows >>2000 server. With the windows 2000 server I had no trouble. >> >>By the looks of the error and what I read from HP it seems like the server >>is not sending the data fast enough. This is just a guess. >> >>I am wondering if anyone could tell me why it works on Windows 2000 and >>not >>Windows 2003. >> >>Any help would be greatly appreciated. >> >>I am so fed up of trying to troubleshoot this. > > Couple of questions first: > > 1. Is Dot.NET Framework 3 on this machine? > 2. Are the HP drivers current? > 3. Is this from a specific app (Excel perhaps?) or any app? > > - Thee Chicago Wolf 1. .NET 3.0 is installed on the server 2. HP drivers are the current ones. 3. No application is installed on the server except server software. Backup exec 11d
Guest Alan Morris [MSFT] Posted February 21, 2008 Posted February 21, 2008 Re: Printing Error Are the same versions of PCLXL installed on both machines? \windows\system32\spool\drivers\platform\3\pclxl.dll -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "George Spiro" <spam@spam.com> wrote in message news:eVfhk%23LdIHA.3940@TK2MSFTNGP05.phx.gbl... > > "Thee Chicago Wolf" <.@.> wrote in message > news:u4jrr3h5hvdserg71e8qksulk0v9tohs8d@4ax.com... >> >Hi, >>> >>>I am having trouble printing large documents using Windows 2003 Server >>>has >>>my print servers. >>> >>>I have multiple HP Printers that I am having trouble with printing. They >>>are >>>any model really, 4200s and 4350s. The problem is that after awhile I >>>get >>>this error stating: >>> >>>PCL XL Error >>>Subsystem: USERSTREAM >>>Error: MissingData >>>Operator: 0xc9 >>>Position: 91851 >>> >>>So I was on the impression it was printer drivers I tried every single >>>one. >>>So then I said to myself must be that the OS is Windows 2003 x64 and it >>>doesnt like the 64bit OS. So I switched it to Windows 2003 32bit same >>>problem occured. Then I decided let me bring back up a old trusty Windows >>>2000 server. With the windows 2000 server I had no trouble. >>> >>>By the looks of the error and what I read from HP it seems like the >>>server >>>is not sending the data fast enough. This is just a guess. >>> >>>I am wondering if anyone could tell me why it works on Windows 2000 and >>>not >>>Windows 2003. >>> >>>Any help would be greatly appreciated. >>> >>>I am so fed up of trying to troubleshoot this. >> >> Couple of questions first: >> >> 1. Is Dot.NET Framework 3 on this machine? >> 2. Are the HP drivers current? >> 3. Is this from a specific app (Excel perhaps?) or any app? >> >> - Thee Chicago Wolf > > 1. .NET 3.0 is installed on the server > 2. HP drivers are the current ones. > 3. No application is installed on the server except server software. > Backup exec 11d >
Guest Thee Chicago Wolf Posted February 22, 2008 Posted February 22, 2008 Re: Printing Error >1. .NET 3.0 is installed on the server >2. HP drivers are the current ones. >3. No application is installed on the server except server software. Backup >exec 11d Hate to be the bearer of bad news but .NET 3.0 breaks printing on *some* apps and apparently messes with the unidrv*.dll set of files. MS refuses to acknowledge it's still broken and that .NET 3.0 broke it. I am currently experiencing this problem with Excel 2003 (fixed it on Word 2003) on the client side and have found 2 workarounds for it. I have recreated the problem (.NET 3.0) myself and a user in the HP forums confirms it as well. There are a few KB hotfixes that you should install that might fix your issues or at least reduce some of them. This KB article is supposed to fix what .NET 3.0 broke but it hasn't fixed it in our environment: http://support.microsoft.com/kb/944203 This KB hotfix helped a *little*: http://support.microsoft.com/kb/937193 One of two workarounds (for HP printers at least): File > Print... > Properties > Advanced Disable "Advanced Printing Features" Disable "Print Optimizations" We have had 100% success with this workaround but it is a pain for users to do. Another workaround is to get ahold of the slightly older unidrv.dll, unidrvui.dll, and unidrv*.hlp files, backup the current ones, then overwrite the current ones with the older versions. Other confirm this works but it is a bit of a kludge. I'd rather Microsoft fix it than to play unidrv.dll hokey pokey to fix it. Please read this very long post on HPs forums regarding the whole mess, especially the posts towards the bottom: http://forums12.itrc.hp.com/service/forums/questionanswer.do?threadId=1111678&admit=109447627+1203694925380+28353475 Let me know if you have any luck with the KB hotfixes. - Thee Chicago Wolf
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