No internet after vista clean install

[reznor12]

hello

 

I have just done a complete clean install of vista on my parents pc. The install itself went well but i cant connect to the internet. The internet and router are working fine. I think its a ethernet driver issue but i cant for the life of me find the driver that i need.

 

Any help would be welcome :)

 

Rob

[Dalo Harkin]

Hi,

 

Did you use a recovery console or was it an Operating system disk?

Whats the make and model of the PC?

There will be a MOBO (Motherboard) CD that will have the Ethernet drivers on

[reznor12]

Operating system disk

The pc is a custom built pc from PC option.com

The disks are in storage at the moment (we are in the middle of a move) and are unaccessable.

Will the ethernet drivers be downloadable from the mobo manufacturers website do u recon?

[Dalo Harkin]

They will be yes, just make sure you get the right ones -

if you let me know what MOBO it is, I will get them for you

[reznor12]

what is the best way to find out what mobo the computer has? sounds a little dumb but i cant see it on dxdiag

[Dalo Harkin]

its under system model on dxdiag, but it may have been changed by the place that built it.

Take the side off the PC (while its off and there will be a make and model number)

or find yours on their website and post the link

If you click start, there may also be a folder with some of your software for the MOBO in, your looking for

ASUS

ASROCK

MSI

GIGABYTE

BIOSTAR

to name a few, but you still need the model number

Edited December 17, 2009 by Dalo Harkin

[reznor12]

i downloaded the ethernet driver and ran the asussetup file. it installed the driver but i am still not showing any internet connections

[reznor12]

problem solved :)

 

i would like to thank you for your help. once again u saved me a headache

[Dalo Harkin]

Glad its all sorted :D