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Hi, I am running XP pro on an hp dv5000. My computer is not running extremely slower than it has been, but Ive recently noticed that all of my processes when I open up task manager are running on average over 25,000 k. CPU usage remains around 1-10% most of the time with around 45 processes. Ive ran scans with avg free and ad-aware and do so fairly often. Along with this issue, sometimes if I am watching a movie or anything intensive the computer will shut off...

 

Thanks

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Posted

Hi and welcome to Extreme Tech Support - Free PC Help.

 

If the CPU is only running at that low a figure on average I see no real problem, however the shutting down when watching video or other intensive use suggests that there may be an overheating problem.

This being a laptop it can be difficult to open up to clean any dust out which is the usual reason for overheating, so unless you feel confident in dismantling it yourself, I would recommend taking it to be cleaned. Go to a local technician rather than the bigger retailers as they nearly always charge more, plus because they have to send it away, take longer.

Nev.

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