Recognizing an external drive when rebooting

February 23, 2008

Hi All:

I have WinXP Pro SP-2. I have 2 external drives labeled D & E that are

hooked up thru USB 2.0 ports. I have a drive imaging program (True Image)

that should restore from one of my external drives to my C drive. However,

it hangs during the reboot process. I'm wondering if it's because it can't

recognize the external drive before Windows boots up. ( I don't expect an

answer here on how to use True Image, as it's not the right forum). But I

would like to know if Windows should recognize the external drive during the

reboot process.

--

Thank you in advance.

Phil

February 23, 2008

Re: Recognizing an external drive when rebooting

"Phil Rabichow" <phrabZZ@ZZ.com> wrote in message

news:47C04D6C.D1BCF63F@ZZ.com...

> Hi All:

> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that are

> hooked up thru USB 2.0 ports. I have a drive imaging program (True Image)

> that should restore from one of my external drives to my C drive.

> However,

> it hangs during the reboot process. I'm wondering if it's because it

> can't

> recognize the external drive before Windows boots up. ( I don't expect an

> answer here on how to use True Image, as it's not the right forum). But I

> would like to know if Windows should recognize the external drive during

> the

> reboot process.

> --

> Thank you in advance.

>

> Phil

>

It should but I have seen some machines that hang if certain USB

mass storage devices are connected at boot time. I suspect that

it's related to some motherboard or USB device incompatibility.

Try connecting the USB devices after, not before booting up.

February 23, 2008

Re: Recognizing an external drive when rebooting

Phil Rabichow <phrabZZ@ZZ.com> wrote:

> Hi All:

> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that

> are hooked up thru USB 2.0 ports. I have a drive imaging program

> (True Image) that should restore from one of my external drives to my

> C drive. However, it hangs during the reboot process.

Any boot-up?

> I'm wondering

> if it's because it can't recognize the external drive before Windows

> boots up. ( I don't expect an answer here on how to use True Image,

> as it's not the right forum). But I would like to know if Windows

> should recognize the external drive during the reboot process.

Yes, but you should be using the Acronis boot CD, really, to restore your

system volume - try it.

February 23, 2008

Re: Recognizing an external drive when rebooting

"Lanwench [MVP - Exchange]"

<lanwench@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message

news:OSqLqNkdIHA.4696@TK2MSFTNGP05.phx.gbl...

> Phil Rabichow <phrabZZ@ZZ.com> wrote:

>> Hi All:

>> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that

>> are hooked up thru USB 2.0 ports. I have a drive imaging program

>> (True Image) that should restore from one of my external drives to my

>> C drive. However, it hangs during the reboot process.

>

> Any boot-up?

>

>> I'm wondering

>> if it's because it can't recognize the external drive before Windows

>> boots up. ( I don't expect an answer here on how to use True Image,

>> as it's not the right forum). But I would like to know if Windows

>> should recognize the external drive during the reboot process.

>

> Yes, but you should be using the Acronis boot CD, really, to restore your

> system volume - try it.

>

Indeed. I'm not sure if this is universal but in the cases when I tried

to restore a system volume from within Windows, Acronis insisted

on rebooting the machine. There seems therefore little point in

launching Windows first. Booting the machine from the Acronis

Recovery CD would be a much faster option.

However . . . on some machines Acronis locks up in "Full Mode",

and in "Safe Mode" it won't recognise USB devices . . .

February 23, 2008

Re: Recognizing an external drive when rebooting

"Pegasus (MVP)" wrote:

> "Lanwench [MVP - Exchange]"

> <lanwench@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message

> news:OSqLqNkdIHA.4696@TK2MSFTNGP05.phx.gbl...

> > Phil Rabichow <phrabZZ@ZZ.com> wrote:

> >> Hi All:

> >> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that

> >> are hooked up thru USB 2.0 ports. I have a drive imaging program

> >> (True Image) that should restore from one of my external drives to my

> >> C drive. However, it hangs during the reboot process.

> >

> > Any boot-up?

> >

> >> I'm wondering

> >> if it's because it can't recognize the external drive before Windows

> >> boots up. ( I don't expect an answer here on how to use True Image,

> >> as it's not the right forum). But I would like to know if Windows

> >> should recognize the external drive during the reboot process.

> >

> > Yes, but you should be using the Acronis boot CD, really, to restore your

> > system volume - try it.

> >

>

> Indeed. I'm not sure if this is universal but in the cases when I tried

> to restore a system volume from within Windows, Acronis insisted

> on rebooting the machine. There seems therefore little point in

> launching Windows first. Booting the machine from the Acronis

> Recovery CD would be a much faster option.

>

> However . . . on some machines Acronis locks up in "Full Mode",

> and in "Safe Mode" it won't recognise USB devices . . .

It doesn't hang on any boot-up, & I leave all my USB devices plugged in. It

just hung twice when I tried restore from inside Windows, during the reboot

process. The first time, it went to a black screen (after shutting down),

where it said "Acronis, loading, please wait". After 4 hours, I pressed

Ctrl+Alt+Del to reboot. The second time, it went passed that screen to a

picture of an Acronis dialog box with a bar for "current progress" & "overall

progress". However, nothing moved for hours & Ctrl+Alt+Del did nothing, so I

just powered off & then powered back on.

I'll try the rescue CD, but first I have one more question, please. Don't I

have to set something in the BIOS to check the CD-ROM drive during the boot

process? If so, how do I do this? (I have a vague recollection that this was

turned off to speed up the reboot process, but I may be confusing it with the

old "check for floppy drive")

--

Thanks again,

Phil

February 23, 2008

Re: Recognizing an external drive when rebooting

Phil Rabichow wrote:

> "Pegasus (MVP)" wrote:

>

> > "Lanwench [MVP - Exchange]"

> > <lanwench@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message

> > news:OSqLqNkdIHA.4696@TK2MSFTNGP05.phx.gbl...

> > > Phil Rabichow <phrabZZ@ZZ.com> wrote:

> > >> Hi All:

> > >> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that

> > >> are hooked up thru USB 2.0 ports. I have a drive imaging program

> > >> (True Image) that should restore from one of my external drives to my

> > >> C drive. However, it hangs during the reboot process.

> > >

> > > Any boot-up?

> > >

> > >> I'm wondering

> > >> if it's because it can't recognize the external drive before Windows

> > >> boots up. ( I don't expect an answer here on how to use True Image,

> > >> as it's not the right forum). But I would like to know if Windows

> > >> should recognize the external drive during the reboot process.

> > >

> > > Yes, but you should be using the Acronis boot CD, really, to restore your

> > > system volume - try it.

> > >

> >

> > Indeed. I'm not sure if this is universal but in the cases when I tried

> > to restore a system volume from within Windows, Acronis insisted

> > on rebooting the machine. There seems therefore little point in

> > launching Windows first. Booting the machine from the Acronis

> > Recovery CD would be a much faster option.

> >

> > However . . . on some machines Acronis locks up in "Full Mode",

> > and in "Safe Mode" it won't recognise USB devices . . .

>

> It doesn't hang on any boot-up, & I leave all my USB devices plugged in. It

> just hung twice when I tried restore from inside Windows, during the reboot

> process. The first time, it went to a black screen (after shutting down),

> where it said "Acronis, loading, please wait". After 4 hours, I pressed

> Ctrl+Alt+Del to reboot. The second time, it went passed that screen to a

> picture of an Acronis dialog box with a bar for "current progress" & "overall

> progress". However, nothing moved for hours & Ctrl+Alt+Del did nothing, so I

> just powered off & then powered back on.

>

I tried the rescue CD (after figuring out how to boot from CD-ROM, so please

disregard earlier post). It still hangs at the message

Acronis

Loading, please wait...

However, it must be recognizing the CD-ROM drive, as I wouldn't get any message

otherwise. Still haven't found the problem, though.

--

Thanks again,

Phil

February 24, 2008

Re: Recognizing an external drive when rebooting

"Phil Rabichow" <phrabZZ@ZZ.com> wrote in message

news:47C04D6C.D1BCF63F@ZZ.com...

> Hi All:

> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that are

> hooked up thru USB 2.0 ports. I have a drive imaging program (True Image)

> that should restore from one of my external drives to my C drive.

> However,

> it hangs during the reboot process. I'm wondering if it's because it

> can't

> recognize the external drive before Windows boots up. ( I don't expect an

> answer here on how to use True Image, as it's not the right forum). But I

> would like to know if Windows should recognize the external drive during

> the

> reboot process.

> --

> Thank you in advance.

>

> Phil

Phil:

A while back we prepared some step-by-step instructions for users working

with the Acronis True Image versions 9 & 10 re restoring a system from the

archived disk image(s) previously created. These instructions assume the

user will employ the Acronis "Rescue" CD to effect the recovery process.

Note that the instructions refer to versions 9 & 10. I believe, but am not

certain, that they would also apply to the current version 11.

I don't know whether the instructions that follow are really relevant to

your problem but thought they might be of some value to you.

Naturally we're assuming there are no hardware-type problems involved here

in that your USB external enclosure and the HDD contained therein are both

non-defective and that the disk image(s) on that HDD were correctly created.

Anna

Recovery Process (Disk images): We'll assume the recovery will be to either

a non-defective HDD that has become unbootable for one reason or another, or

to a new HDD. The HDD to be restored need not be partitioned/formatted since

the recovery process will take care of that function.

Note that in most cases you will be using the Acronis "Bootable Rescue

Media" (CD) that you created when you originally installed the Acronis

program. If you didn't create that bootable CD at that time, you can create

it now from the Acronis program (assuming You can access the program at this

time) by clicking on the "Create Bootable Rescue Media" icon on the opening

Acronis screen and simply going through the screens to create the bootable

CD.

Note: If the recovery will be made to a HDD that is still bootable and

you're able to access the Acronis program on that drive, then you can

undertake the recovery process without the need for using the "bootable

rescue" CD.

1. With both the drive containing the backup disk images and the drive you

want to restore connected and with the bootable rescue CD inserted, boot up.

2. At the opening screen, click on "Acronis True Image Home (Full Version)".

3. The program will open after some moments. On the "Pick a Task" screen

that opens, click on "Recovery".

4. The "Welcome to the Restore Data Wizard!" screen opens. Click on Next.

5. The "Archive Selection" screen opens. Navigate to the drive containing

the backup archive file(s) and select the last incremental backup file or

the original full backup file if no incremental backup files were

subsequently created. Ensure that the correct drive letter and filename are

entered in the "File name:" text box. Click Next.

6. In the Acronis version 9 program, the "Archive Date Selection" screen

opens. Select (highlight) the last incremental backup file from the listing

and click Next. This screen does not appear in version 10.

7. The "Restoration Type Selection" screen opens. Select the option,

"Restore disks or partitions" and click Next.

8. The "Partition or Disk to Restore" will open. Click on "Disk 1" and click

Next.

9. After some moments the "Restored Hard Disk Drive Location" screen opens.

Select (highlight) the HDD to be restored and click Next.

10. On the next screen select the "Yes" option to delete all current

partitions on the destination HDD. Click Next.

11. On the next screen select the "No" option and click Next.

12. On the next screen you have the option to validate the backup archive

before restoration. Click Next.

13. The final screen before the restoration operation begins will open.

Confirm that the information as shown is correct. Click Proceed.

14. Click OK when following completion of the recovery operation a message

appears indicating a successful recovery operation.

15. Remove the Acronis bootable rescue CD and close the Acronis program. The

system will reboot. A Windows "Found New Hardware" message followed by the

"System Settings Change" message box may appear on the Desktop. If they do,

click Yes for a reboot.

February 24, 2008

Re: Recognizing an external drive when rebooting

I would also like to add to this that even without having ever created a

boot CD, the original Acronis True Image 11 CD can be used in a rescue

situation, if you're just trying to restore a previously saved image of the

C: partition (on an external drive, for example) to the main hard drive C:

partition. I've done that on a few occasions. You just *boot up on the

Acronis CD*, and then select the restore options.

BTW - you can't successfully do this restore operation by booting up on the

hard drive first (assuming you even could) and then trying to run Acronis

from there, since it would attempt to overwrite itself during the

restoration process. You must use the CD, if you're trying to restore the

boot drive (at least as far as I can tell).

Anna wrote:

> "Phil Rabichow" <phrabZZ@ZZ.com> wrote in message

> news:47C04D6C.D1BCF63F@ZZ.com...

>> Hi All:

>> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that are

>> hooked up thru USB 2.0 ports. I have a drive imaging program (True

>> Image)

>> that should restore from one of my external drives to my C drive.

>> However,

>> it hangs during the reboot process. I'm wondering if it's because it

>> can't

>> recognize the external drive before Windows boots up. ( I don't expect

>> an

>> answer here on how to use True Image, as it's not the right forum). But

>> I

>> would like to know if Windows should recognize the external drive during

>> the reboot process.

>> --

>> Thank you in advance.

>>

>> Phil

>

> Phil:

> A while back we prepared some step-by-step instructions for users working

> with the Acronis True Image versions 9 & 10 re restoring a system from the

> archived disk image(s) previously created. These instructions assume the

> user will employ the Acronis "Rescue" CD to effect the recovery process.

> Note that the instructions refer to versions 9 & 10. I believe, but am not

> certain, that they would also apply to the current version 11.

>

> I don't know whether the instructions that follow are really relevant to

> your problem but thought they might be of some value to you.

>

> Naturally we're assuming there are no hardware-type problems involved here

> in that your USB external enclosure and the HDD contained therein are both

> non-defective and that the disk image(s) on that HDD were correctly

> created.

> Anna

>

> Recovery Process (Disk images): We'll assume the recovery will be to

> either

> a non-defective HDD that has become unbootable for one reason or another,

> or

> to a new HDD. The HDD to be restored need not be partitioned/formatted

> since

> the recovery process will take care of that function.

>

> Note that in most cases you will be using the Acronis "Bootable Rescue

> Media" (CD) that you created when you originally installed the Acronis

> program. If you didn't create that bootable CD at that time, you can

> create

> it now from the Acronis program (assuming You can access the program at

> this

> time) by clicking on the "Create Bootable Rescue Media" icon on the

> opening

> Acronis screen and simply going through the screens to create the bootable

> CD.

>

> Note: If the recovery will be made to a HDD that is still bootable and

> you're able to access the Acronis program on that drive, then you can

> undertake the recovery process without the need for using the "bootable

> rescue" CD.

>

> 1. With both the drive containing the backup disk images and the drive you

> want to restore connected and with the bootable rescue CD inserted, boot

> up.

>

> 2. At the opening screen, click on "Acronis True Image Home (Full

> Version)".

>

> 3. The program will open after some moments. On the "Pick a Task" screen

> that opens, click on "Recovery".

>

> 4. The "Welcome to the Restore Data Wizard!" screen opens. Click on Next.

>

> 5. The "Archive Selection" screen opens. Navigate to the drive containing

> the backup archive file(s) and select the last incremental backup file or

> the original full backup file if no incremental backup files were

> subsequently created. Ensure that the correct drive letter and filename

> are

> entered in the "File name:" text box. Click Next.

>

> 6. In the Acronis version 9 program, the "Archive Date Selection" screen

> opens. Select (highlight) the last incremental backup file from the

> listing

> and click Next. This screen does not appear in version 10.

>

> 7. The "Restoration Type Selection" screen opens. Select the option,

> "Restore disks or partitions" and click Next.

>

> 8. The "Partition or Disk to Restore" will open. Click on "Disk 1" and

> click

> Next.

>

> 9. After some moments the "Restored Hard Disk Drive Location" screen

> opens.

> Select (highlight) the HDD to be restored and click Next.

>

> 10. On the next screen select the "Yes" option to delete all current

> partitions on the destination HDD. Click Next.

>

> 11. On the next screen select the "No" option and click Next.

>

> 12. On the next screen you have the option to validate the backup archive

> before restoration. Click Next.

>

> 13. The final screen before the restoration operation begins will open.

> Confirm that the information as shown is correct. Click Proceed.

>

> 14. Click OK when following completion of the recovery operation a message

> appears indicating a successful recovery operation.

>

> 15. Remove the Acronis bootable rescue CD and close the Acronis program.

> The

> system will reboot. A Windows "Found New Hardware" message followed by the

> "System Settings Change" message box may appear on the Desktop. If they

> do,

> click Yes for a reboot.

February 24, 2008

Re: Recognizing an external drive when rebooting

"Bill in Co." <not_really_here@earthlink.net> wrote:

> You must use the CD, if you're trying to restore the

>boot drive (at least as far as I can tell).

Check out Acronis Secure Zone. You'll be surprised.

February 24, 2008

Re: Recognizing an external drive when rebooting

Uncle Grumpy wrote:

> "Bill in Co." <not_really_here@earthlink.net> wrote:

>

>> You must use the CD, if you're trying to restore the

>> boot drive (at least as far as I can tell).

>

> Check out Acronis Secure Zone. You'll be surprised.

Only works on an internal disk, as I recall. I'm using an external USB

HD enclosure.

February 24, 2008

Re: Recognizing an external drive when rebooting

Bill in Co. <not_really_here@earthlink.net> wrote:

> I would also like to add to this that even without having ever

> created a boot CD, the original Acronis True Image 11 CD can be used

> in a rescue situation, if you're just trying to restore a previously

> saved image of the C: partition (on an external drive, for example)

> to the main hard drive C: partition. I've done that on a few

> occasions. You just *boot up on the Acronis CD*, and then select

> the restore options.

> BTW - you can't successfully do this restore operation by booting up

> on the hard drive first (assuming you even could) and then trying to

> run Acronis from there, since it would attempt to overwrite itself

> during the restoration process. You must use the CD, if you're

> trying to restore the boot drive (at least as far as I can tell).

If you launch a system volume restore from within Acronis, it reboots and

runs it just fine (loads before the OS).

>

> Anna wrote:

>> "Phil Rabichow" <phrabZZ@ZZ.com> wrote in message

>> news:47C04D6C.D1BCF63F@ZZ.com...

>>> Hi All:

>>> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that

>>> are hooked up thru USB 2.0 ports. I have a drive imaging program

>>> (True Image)

>>> that should restore from one of my external drives to my C drive.

>>> However,

>>> it hangs during the reboot process. I'm wondering if it's because

>>> it can't

>>> recognize the external drive before Windows boots up. ( I don't

>>> expect an

>>> answer here on how to use True Image, as it's not the right forum).

>>> But I

>>> would like to know if Windows should recognize the external drive

>>> during the reboot process.

>>> --

>>> Thank you in advance.

>>>

>>> Phil

>>

>> Phil:

>> A while back we prepared some step-by-step instructions for users

>> working with the Acronis True Image versions 9 & 10 re restoring a

>> system from the archived disk image(s) previously created. These

>> instructions assume the user will employ the Acronis "Rescue" CD to

>> effect the recovery process. Note that the instructions refer to

>> versions 9 & 10. I believe, but am not certain, that they would also

>> apply to the current version 11. I don't know whether the instructions

>> that follow are really

>> relevant to your problem but thought they might be of some value to

>> you. Naturally we're assuming there are no hardware-type problems

>> involved here in that your USB external enclosure and the HDD

>> contained therein are both non-defective and that the disk image(s)

>> on that HDD were correctly created.

>> Anna

>>

>> Recovery Process (Disk images): We'll assume the recovery will be to

>> either

>> a non-defective HDD that has become unbootable for one reason or

>> another, or

>> to a new HDD. The HDD to be restored need not be

>> partitioned/formatted since

>> the recovery process will take care of that function.

>>

>> Note that in most cases you will be using the Acronis "Bootable

>> Rescue Media" (CD) that you created when you originally installed

>> the Acronis program. If you didn't create that bootable CD at that

>> time, you can create

>> it now from the Acronis program (assuming You can access the program

>> at this

>> time) by clicking on the "Create Bootable Rescue Media" icon on the

>> opening

>> Acronis screen and simply going through the screens to create the

>> bootable CD.

>>

>> Note: If the recovery will be made to a HDD that is still bootable

>> and you're able to access the Acronis program on that drive, then

>> you can undertake the recovery process without the need for using

>> the "bootable rescue" CD.

>>

>> 1. With both the drive containing the backup disk images and the

>> drive you want to restore connected and with the bootable rescue CD

>> inserted, boot up.

>>

>> 2. At the opening screen, click on "Acronis True Image Home (Full

>> Version)".

>>

>> 3. The program will open after some moments. On the "Pick a Task"

>> screen that opens, click on "Recovery".

>>

>> 4. The "Welcome to the Restore Data Wizard!" screen opens. Click on

>> Next. 5. The "Archive Selection" screen opens. Navigate to the drive

>> containing the backup archive file(s) and select the last

>> incremental backup file or the original full backup file if no

>> incremental backup files were subsequently created. Ensure that the

>> correct drive letter and filename are

>> entered in the "File name:" text box. Click Next.

>>

>> 6. In the Acronis version 9 program, the "Archive Date Selection"

>> screen opens. Select (highlight) the last incremental backup file

>> from the listing

>> and click Next. This screen does not appear in version 10.

>>

>> 7. The "Restoration Type Selection" screen opens. Select the option,

>> "Restore disks or partitions" and click Next.

>>

>> 8. The "Partition or Disk to Restore" will open. Click on "Disk 1"

>> and click

>> Next.

>>

>> 9. After some moments the "Restored Hard Disk Drive Location" screen

>> opens.

>> Select (highlight) the HDD to be restored and click Next.

>>

>> 10. On the next screen select the "Yes" option to delete all current

>> partitions on the destination HDD. Click Next.

>>

>> 11. On the next screen select the "No" option and click Next.

>>

>> 12. On the next screen you have the option to validate the backup

>> archive before restoration. Click Next.

>>

>> 13. The final screen before the restoration operation begins will

>> open. Confirm that the information as shown is correct. Click

>> Proceed. 14. Click OK when following completion of the recovery operation

>> a

>> message appears indicating a successful recovery operation.

>>

>> 15. Remove the Acronis bootable rescue CD and close the Acronis

>> program. The

>> system will reboot. A Windows "Found New Hardware" message followed

>> by the "System Settings Change" message box may appear on the

>> Desktop. If they do,

>> click Yes for a reboot.

February 24, 2008

Re: Recognizing an external drive when rebooting

Lanwench [MVP - Exchange] wrote:

> Bill in Co. <not_really_here@earthlink.net> wrote:

>> I would also like to add to this that even without having ever

>> created a boot CD, the original Acronis True Image 11 CD can be used

>> in a rescue situation, if you're just trying to restore a previously

>> saved image of the C: partition (on an external drive, for example)

>> to the main hard drive C: partition. I've done that on a few

>> occasions. You just *boot up on the Acronis CD*, and then select

>> the restore options.

>> BTW - you can't successfully do this restore operation by booting up

>> on the hard drive first (assuming you even could) and then trying to

>> run Acronis from there, since it would attempt to overwrite itself

>> during the restoration process. You must use the CD, if you're

>> trying to restore the boot drive (at least as far as I can tell).

>

> If you launch a system volume restore from within Acronis, it reboots and

> runs it just fine (loads before the OS).

Really? Well, ok, I must have mangled something during the one time I

tried it, as it just got hung up, as I recall. Maybe I'll give it a try

next time then, as I think it will be faster than booting up on the CD and

then doing it. Thanks.

>>

>> Anna wrote:

>>> "Phil Rabichow" <phrabZZ@ZZ.com> wrote in message

>>> news:47C04D6C.D1BCF63F@ZZ.com...

>>>> Hi All:

>>>> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that

>>>> are hooked up thru USB 2.0 ports. I have a drive imaging program

>>>> (True Image)

>>>> that should restore from one of my external drives to my C drive.

>>>> However,

>>>> it hangs during the reboot process. I'm wondering if it's because

>>>> it can't

>>>> recognize the external drive before Windows boots up. ( I don't

>>>> expect an

>>>> answer here on how to use True Image, as it's not the right forum).

>>>> But I

>>>> would like to know if Windows should recognize the external drive

>>>> during the reboot process.

>>>> --

>>>> Thank you in advance.

>>>>

>>>> Phil

>>>

>>> Phil:

>>> A while back we prepared some step-by-step instructions for users

>>> working with the Acronis True Image versions 9 & 10 re restoring a

>>> system from the archived disk image(s) previously created. These

>>> instructions assume the user will employ the Acronis "Rescue" CD to

>>> effect the recovery process. Note that the instructions refer to

>>> versions 9 & 10. I believe, but am not certain, that they would also

>>> apply to the current version 11. I don't know whether the instructions

>>> that follow are really

>>> relevant to your problem but thought they might be of some value to

>>> you. Naturally we're assuming there are no hardware-type problems

>>> involved here in that your USB external enclosure and the HDD

>>> contained therein are both non-defective and that the disk image(s)

>>> on that HDD were correctly created.

>>> Anna

>>>

>>> Recovery Process (Disk images): We'll assume the recovery will be to

>>> either

>>> a non-defective HDD that has become unbootable for one reason or

>>> another, or

>>> to a new HDD. The HDD to be restored need not be

>>> partitioned/formatted since

>>> the recovery process will take care of that function.

>>>

>>> Note that in most cases you will be using the Acronis "Bootable

>>> Rescue Media" (CD) that you created when you originally installed

>>> the Acronis program. If you didn't create that bootable CD at that

>>> time, you can create

>>> it now from the Acronis program (assuming You can access the program

>>> at this

>>> time) by clicking on the "Create Bootable Rescue Media" icon on the

>>> opening

>>> Acronis screen and simply going through the screens to create the

>>> bootable CD.

>>>

>>> Note: If the recovery will be made to a HDD that is still bootable

>>> and you're able to access the Acronis program on that drive, then

>>> you can undertake the recovery process without the need for using

>>> the "bootable rescue" CD.

>>>

>>> 1. With both the drive containing the backup disk images and the

>>> drive you want to restore connected and with the bootable rescue CD

>>> inserted, boot up.

>>>

>>> 2. At the opening screen, click on "Acronis True Image Home (Full

>>> Version)".

>>>

>>> 3. The program will open after some moments. On the "Pick a Task"

>>> screen that opens, click on "Recovery".

>>>

>>> 4. The "Welcome to the Restore Data Wizard!" screen opens. Click on

>>> Next. 5. The "Archive Selection" screen opens. Navigate to the drive

>>> containing the backup archive file(s) and select the last

>>> incremental backup file or the original full backup file if no

>>> incremental backup files were subsequently created. Ensure that the

>>> correct drive letter and filename are

>>> entered in the "File name:" text box. Click Next.

>>>

>>> 6. In the Acronis version 9 program, the "Archive Date Selection"

>>> screen opens. Select (highlight) the last incremental backup file

>>> from the listing

>>> and click Next. This screen does not appear in version 10.

>>>

>>> 7. The "Restoration Type Selection" screen opens. Select the option,

>>> "Restore disks or partitions" and click Next.

>>>

>>> 8. The "Partition or Disk to Restore" will open. Click on "Disk 1"

>>> and click

>>> Next.

>>>

>>> 9. After some moments the "Restored Hard Disk Drive Location" screen

>>> opens.

>>> Select (highlight) the HDD to be restored and click Next.

>>>

>>> 10. On the next screen select the "Yes" option to delete all current

>>> partitions on the destination HDD. Click Next.

>>>

>>> 11. On the next screen select the "No" option and click Next.

>>>

>>> 12. On the next screen you have the option to validate the backup

>>> archive before restoration. Click Next.

>>>

>>> 13. The final screen before the restoration operation begins will

>>> open. Confirm that the information as shown is correct. Click

>>> Proceed. 14. Click OK when following completion of the recovery

>>> operation

>>> a

>>> message appears indicating a successful recovery operation.

>>>

>>> 15. Remove the Acronis bootable rescue CD and close the Acronis

>>> program. The

>>> system will reboot. A Windows "Found New Hardware" message followed

>>> by the "System Settings Change" message box may appear on the

>>> Desktop. If they do,

>>> click Yes for a reboot.

February 24, 2008

Re: Recognizing an external drive when rebooting

Bill in Co. <not_really_here@earthlink.net> wrote:

<snip>

>>> BTW - you can't successfully do this restore operation by booting up

>>> on the hard drive first (assuming you even could) and then trying to

>>> run Acronis from there, since it would attempt to overwrite itself

>>> during the restoration process. You must use the CD, if you're

>>> trying to restore the boot drive (at least as far as I can tell).

>>

>> If you launch a system volume restore from within Acronis, it

>> reboots and runs it just fine (loads before the OS).

>

> Really? Well, ok, I must have mangled something during the one

> time I tried it, as it just got hung up, as I recall. Maybe I'll

> give it a try next time then, as I think it will be faster than

> booting up on the CD and then doing it. Thanks.

Yes - but it depends on whether you're doing the restore because you've got

a hosed OS or disk . :-)

February 25, 2008

Re: Recognizing an external drive when rebooting

Bill in Co. wrote:

| Lanwench [MVP - Exchange] wrote:

| | Bill in Co. <not_really_here@earthlink.net> wrote:

| | | I would also like to add to this that even without having ever

| | | created a boot CD, the original Acronis True Image 11 CD can be

| | | used in a rescue situation, if you're just trying to restore a

| | | previously saved image of the C: partition (on an external drive,

| | | for example) to the main hard drive C: partition. I've done

| | | that on a few occasions. You just *boot up on the Acronis CD*,

| | | and then select the restore options.

| | | BTW - you can't successfully do this restore operation by booting

| | | up on the hard drive first (assuming you even could) and then

| | | trying to run Acronis from there, since it would attempt to

| | | overwrite itself during the restoration process. You must use

| | | the CD, if you're trying to restore the boot drive (at least as

| | | far as I can tell).

| |

| | If you launch a system volume restore from within Acronis, it

| | reboots and runs it just fine (loads before the OS).

|

| Really? Well, ok, I must have mangled something during the one

| time I tried it, as it just got hung up, as I recall. Maybe I'll

| give it a try next time then, as I think it will be faster than

| booting up on the CD and then doing it. Thanks.

|

| | |

| | | Anna wrote:

| | | | "Phil Rabichow" <phrabZZ@ZZ.com> wrote in message

| | | | news:47C04D6C.D1BCF63F@ZZ.com...

| | | | | I have WinXP Pro SP-2. I have 2 external drives labeled D &

| | | | | E that are hooked up thru USB 2.0 ports. I have a drive

| | | | | that should restore from one of my external drives to my C

| | | | | it hangs during the reboot process. I'm wondering if it's

| | | | | recognize the external drive before Windows boots up. ( I

| | | | | answer here on how to use True Image, as it's not the right

| | | | | would like to know if Windows should recognize the external

| | | | | --

| | | | |

| | | |

| | | | Phil:

| | | | A while back we prepared some step-by-step instructions for

| | | | users working with the Acronis True Image versions 9 & 10 re

| | | | restoring a system from the archived disk image(s) previously

| | | | created. These instructions assume the user will employ the

| | | | Acronis "Rescue" CD to effect the recovery process. Note that

| | | | the instructions refer to versions 9 & 10. I believe, but am

| | | | not certain, that they would also apply to the current version

| | | | 11. I don't know whether the instructions that follow are really

| | | | relevant to your problem but thought they might be of some

| | | | value to you. Naturally we're assuming there are no

| | | | hardware-type problems involved here in that your USB external

| | | | enclosure and the HDD contained therein are both non-defective

| | | | and that the disk image(s) on that HDD were correctly created.

| | | | Anna

| | | |

| | | | Recovery Process (Disk images): We'll assume the recovery will

| | | | be to either

| | | | a non-defective HDD that has become unbootable for one reason or

| | | | another, or

| | | | to a new HDD. The HDD to be restored need not be

| | | | partitioned/formatted since

| | | | the recovery process will take care of that function.

| | | |

| | | | Note that in most cases you will be using the Acronis "Bootable

| | | | Rescue Media" (CD) that you created when you originally

| | | | installed

| | | | the Acronis program. If you didn't create that bootable CD at

| | | | that time, you can create

| | | | it now from the Acronis program (assuming You can access the

| | | | program at this

| | | | time) by clicking on the "Create Bootable Rescue Media" icon on

| | | | the opening

| | | | Acronis screen and simply going through the screens to create

| | | | the bootable CD.

| | | |

| | | | Note: If the recovery will be made to a HDD that is still

| | | | bootable and you're able to access the Acronis program on that

| | | | drive, then

| | | | you can undertake the recovery process without the need for

| | | | using

| | | | the "bootable rescue" CD.

| | | |

| | | | 1. With both the drive containing the backup disk images and the

| | | | drive you want to restore connected and with the bootable

| | | | rescue CD inserted, boot up.

| | | |

| | | | 2. At the opening screen, click on "Acronis True Image Home

| | | | (Full Version)".

| | | |

| | | | 3. The program will open after some moments. On the "Pick a

| | | | Task" screen that opens, click on "Recovery".

| | | |

| | | | 4. The "Welcome to the Restore Data Wizard!" screen opens.

| | | | Click on Next. 5. The "Archive Selection" screen opens.

| | | | Navigate to the drive containing the backup archive file(s) and

| | | | select the last

| | | | incremental backup file or the original full backup file if no

| | | | incremental backup files were subsequently created. Ensure that

| | | | the correct drive letter and filename are

| | | | entered in the "File name:" text box. Click Next.

| | | |

| | | | 6. In the Acronis version 9 program, the "Archive Date

| | | | Selection" screen opens. Select (highlight) the last

| | | | incremental backup file from the listing

| | | | and click Next. This screen does not appear in version 10.

| | | |

| | | | 7. The "Restoration Type Selection" screen opens. Select the

| | | | option, "Restore disks or partitions" and click Next.

| | | |

| | | | 8. The "Partition or Disk to Restore" will open. Click on "Disk

| | | | 1" and click

| | | | Next.

| | | |

| | | | 9. After some moments the "Restored Hard Disk Drive Location"

| | | | screen opens.

| | | | Select (highlight) the HDD to be restored and click Next.

| | | |

| | | | 10. On the next screen select the "Yes" option to delete all

| | | | current partitions on the destination HDD. Click Next.

| | | |

| | | | 11. On the next screen select the "No" option and click Next.

| | | |

| | | | 12. On the next screen you have the option to validate the

| | | | backup archive before restoration. Click Next.

| | | |

| | | | 13. The final screen before the restoration operation begins

| | | | will open. Confirm that the information as shown is correct.

| | | | Click Proceed. 14. Click OK when following completion of the

| | | | recovery operation

| | | | a

| | | | message appears indicating a successful recovery operation.

| | | |

| | | | 15. Remove the Acronis bootable rescue CD and close the Acronis

| | | | program. The

| | | | system will reboot. A Windows "Found New Hardware" message

| | | | followed by the "System Settings Change" message box may appear

| | | | on the Desktop. If they do,

| | | | click Yes for a reboot.

I was perusing this Forum and came across this entry. I realize this is

not the proper forum for my question and I have asked the question at

Acronis TI support site and also Gene Barlow who also sells their

product, without an answer. Hopefully the individual posting the ATI

instruction set or someone ealse will drop back an answer.

During the boot with ATI 9.0, after selecting the "Full" with

| | usb support, a DOS like screen was presented. It began:

| | Loading ... Please Wait.

| |

| | Next it gave the below message: usb. C: failed to set device

| | 2 default configeration (error=- 110)

| |

| | Then after 4 or 5 seconds it continued on to the Recovery

| | page. I selected Recovery and everything proceeded as you

| | would expect.

| |

| | What are the implications of the above error message? Does

| | it mean there was a problem seeing or loading my backup drive

| | (E:) and the recovery could have failed, Is this something I

| | can rectify and if so, how?

| |

Thank you to anyone who can answer.

Windows XP (Home) SP2

| | Thank you

February 25, 2008

Re: Recognizing an external drive when rebooting

Lanwench [MVP - Exchange] wrote:

> Bill in Co. <not_really_here@earthlink.net> wrote:

>

> <snip>

>

>>>> BTW - you can't successfully do this restore operation by booting up

>>>> on the hard drive first (assuming you even could) and then trying to

>>>> run Acronis from there, since it would attempt to overwrite itself

>>>> during the restoration process. You must use the CD, if you're

>>>> trying to restore the boot drive (at least as far as I can tell).

>>>

>>> If you launch a system volume restore from within Acronis, it

>>> reboots and runs it just fine (loads before the OS).

>>

>> Really? Well, ok, I must have mangled something during the one

>> time I tried it, as it just got hung up, as I recall. Maybe I'll

>> give it a try next time then, as I think it will be faster than

>> booting up on the CD and then doing it. Thanks.

>

> Yes - but it depends on whether you're doing the restore because you've

> got

> a hosed OS or disk . :-)

>

> <snipped for length>

Neither was "hosed", per se. I was just trying to get back to a cleaner

system.

February 26, 2008

Re: Recognizing an external drive when rebooting - thanks, solved

Re: Recognizing an external drive when rebooting - thanks, solved

Anna wrote:

> "Phil Rabichow" <phrabZZ@ZZ.com> wrote in message

> news:47C04D6C.D1BCF63F@ZZ.com...

> > Hi All:

> > I have WinXP Pro SP-2. I have 2 external drives labeled D & E that are

> > hooked up thru USB 2.0 ports. I have a drive imaging program (True Image)

> > that should restore from one of my external drives to my C drive.

> > However,

> > it hangs during the reboot process. I'm wondering if it's because it

> > can't

> > recognize the external drive before Windows boots up. ( I don't expect an

> > answer here on how to use True Image, as it's not the right forum). But I

> > would like to know if Windows should recognize the external drive during

> > the

> > reboot process.

> > --

> > Thank you in advance.

> >

> > Phil

>

> Phil:

> A while back we prepared some step-by-step instructions for users working

> with the Acronis True Image versions 9 & 10 re restoring a system from the

> archived disk image(s) previously created. These instructions assume the

> user will employ the Acronis "Rescue" CD to effect the recovery process.

> Note that the instructions refer to versions 9 & 10. I believe, but am not

> certain, that they would also apply to the current version 11.

>

> I don't know whether the instructions that follow are really relevant to

> your problem but thought they might be of some value to you.

>

> Naturally we're assuming there are no hardware-type problems involved here

> in that your USB external enclosure and the HDD contained therein are both

> non-defective and that the disk image(s) on that HDD were correctly created.

> Anna

>

> Recovery Process (Disk images): We'll assume the recovery will be to either

> a non-defective HDD that has become unbootable for one reason or another, or

> to a new HDD. The HDD to be restored need not be partitioned/formatted since

> the recovery process will take care of that function.

>

> Note that in most cases you will be using the Acronis "Bootable Rescue

> Media" (CD) that you created when you originally installed the Acronis

> program. If you didn't create that bootable CD at that time, you can create

> it now from the Acronis program (assuming You can access the program at this

> time) by clicking on the "Create Bootable Rescue Media" icon on the opening

> Acronis screen and simply going through the screens to create the bootable

> CD.

>

> Note: If the recovery will be made to a HDD that is still bootable and

> you're able to access the Acronis program on that drive, then you can

> undertake the recovery process without the need for using the "bootable

> rescue" CD.

>

> 1. With both the drive containing the backup disk images and the drive you

> want to restore connected and with the bootable rescue CD inserted, boot up.

>

> 2. At the opening screen, click on "Acronis True Image Home (Full Version)".

>

> 3. The program will open after some moments. On the "Pick a Task" screen

> that opens, click on "Recovery".

>

> 4. The "Welcome to the Restore Data Wizard!" screen opens. Click on Next.

>

> 5. The "Archive Selection" screen opens. Navigate to the drive containing

> the backup archive file(s) and select the last incremental backup file or

> the original full backup file if no incremental backup files were

> subsequently created. Ensure that the correct drive letter and filename are

> entered in the "File name:" text box. Click Next.

>

> 6. In the Acronis version 9 program, the "Archive Date Selection" screen

> opens. Select (highlight) the last incremental backup file from the listing

> and click Next. This screen does not appear in version 10.

>

> 7. The "Restoration Type Selection" screen opens. Select the option,

> "Restore disks or partitions" and click Next.

>

> 8. The "Partition or Disk to Restore" will open. Click on "Disk 1" and click

> Next.

>

> 9. After some moments the "Restored Hard Disk Drive Location" screen opens.

> Select (highlight) the HDD to be restored and click Next.

>

> 10. On the next screen select the "Yes" option to delete all current

> partitions on the destination HDD. Click Next.

>

> 11. On the next screen select the "No" option and click Next.

>

> 12. On the next screen you have the option to validate the backup archive

> before restoration. Click Next.

>

> 13. The final screen before the restoration operation begins will open.

> Confirm that the information as shown is correct. Click Proceed.

>

> 14. Click OK when following completion of the recovery operation a message

> appears indicating a successful recovery operation.

>

> 15. Remove the Acronis bootable rescue CD and close the Acronis program. The

> system will reboot. A Windows "Found New Hardware" message followed by the

> "System Settings Change" message box may appear on the Desktop. If they do,

> click Yes for a reboot.

Thank you, Anna, & everyone else who replied. I've been offline for 2 days

because of the problem. My problem was that the program simply hung, whether I

used the rescue CD or not. I never got passed step 1 above.

The solution was to download the latest build for Version 9, create & new rescue

disk, & go from there. I was able to restore my system. Should anyone have

this problem in the future, I have 3 pieces of advice. (1) If you update True

Image, keep a copy of the downloadable update on your external drive, or on a

partition that's not being restored (or even a thumbdrive). When I updated TI &

restored to an earlier date, it reverted my TI to an earlier build, of

course.<g> If I hadn't looked at Help About, I wouldn't have noticed & next

time I tried to restore, I'd have the same problem.

(2) Always give your external drives a name, in addition to the letter. When

using a rescue disk, the drive letter may change.

(3) I experimented by doing a backup from the rescue disk. It takes twice as

long AND is not listed in the log. This has been quite a learning experience

for me. Hope someone else has profited.

--

Thanks again,

Phil

February 26, 2008

Re: Recognizing an external drive when rebooting - thanks, solved

Re: Recognizing an external drive when rebooting - thanks, solved

I must have missed something here, but why did you NEED to create a rescue

CD, when the Acronis CD itself can boot up and you can restore a previously

saved backup right from there?

Phil Rabichow wrote:

> Anna wrote:

>

>> "Phil Rabichow" <phrabZZ@ZZ.com> wrote in message

>> news:47C04D6C.D1BCF63F@ZZ.com...

>>> Hi All:

>>> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that are

>>> hooked up thru USB 2.0 ports. I have a drive imaging program (True

>>> Image)

>>> that should restore from one of my external drives to my C drive.

>>> However,

>>> it hangs during the reboot process. I'm wondering if it's because it

>>> can't

>>> recognize the external drive before Windows boots up. ( I don't expect

>>> an

>>> answer here on how to use True Image, as it's not the right forum). But

>>> I

>>> would like to know if Windows should recognize the external drive during

>>> the

>>> reboot process.

>>> --

>>> Thank you in advance.

>>>

>>> Phil

>>

>> Phil:

>> A while back we prepared some step-by-step instructions for users working

>> with the Acronis True Image versions 9 & 10 re restoring a system from

>> the

>> archived disk image(s) previously created. These instructions assume the

>> user will employ the Acronis "Rescue" CD to effect the recovery process.

>> Note that the instructions refer to versions 9 & 10. I believe, but am

>> not

>> certain, that they would also apply to the current version 11.

>>

>> I don't know whether the instructions that follow are really relevant to

>> your problem but thought they might be of some value to you.

>>

>> Naturally we're assuming there are no hardware-type problems involved

>> here

>> in that your USB external enclosure and the HDD contained therein are

>> both

>> non-defective and that the disk image(s) on that HDD were correctly

>> created.

>> Anna

>>

>> Recovery Process (Disk images): We'll assume the recovery will be to

>> either

>> a non-defective HDD that has become unbootable for one reason or another,

>> or

>> to a new HDD. The HDD to be restored need not be partitioned/formatted

>> since

>> the recovery process will take care of that function.

>>

>> Note that in most cases you will be using the Acronis "Bootable Rescue

>> Media" (CD) that you created when you originally installed the Acronis

>> program. If you didn't create that bootable CD at that time, you can

>> create

>> it now from the Acronis program (assuming You can access the program at

>> this

>> time) by clicking on the "Create Bootable Rescue Media" icon on the

>> opening

>> Acronis screen and simply going through the screens to create the

>> bootable

>> CD.

>>

>> Note: If the recovery will be made to a HDD that is still bootable and

>> you're able to access the Acronis program on that drive, then you can

>> undertake the recovery process without the need for using the "bootable

>> rescue" CD.

>>

>> 1. With both the drive containing the backup disk images and the drive

>> you

>> want to restore connected and with the bootable rescue CD inserted, boot

>> up.

>>

>> 2. At the opening screen, click on "Acronis True Image Home (Full

>> Version)".

>>

>> 3. The program will open after some moments. On the "Pick a Task" screen

>> that opens, click on "Recovery".

>>

>> 4. The "Welcome to the Restore Data Wizard!" screen opens. Click on Next.

>>

>> 5. The "Archive Selection" screen opens. Navigate to the drive containing

>> the backup archive file(s) and select the last incremental backup file or

>> the original full backup file if no incremental backup files were

>> subsequently created. Ensure that the correct drive letter and filename

>> are

>> entered in the "File name:" text box. Click Next.

>>

>> 6. In the Acronis version 9 program, the "Archive Date Selection" screen

>> opens. Select (highlight) the last incremental backup file from the

>> listing

>> and click Next. This screen does not appear in version 10.

>>

>> 7. The "Restoration Type Selection" screen opens. Select the option,

>> "Restore disks or partitions" and click Next.

>>

>> 8. The "Partition or Disk to Restore" will open. Click on "Disk 1" and

>> click

>> Next.

>>

>> 9. After some moments the "Restored Hard Disk Drive Location" screen

>> opens.

>> Select (highlight) the HDD to be restored and click Next.

>>

>> 10. On the next screen select the "Yes" option to delete all current

>> partitions on the destination HDD. Click Next.

>>

>> 11. On the next screen select the "No" option and click Next.

>>

>> 12. On the next screen you have the option to validate the backup archive

>> before restoration. Click Next.

>>

>> 13. The final screen before the restoration operation begins will open.

>> Confirm that the information as shown is correct. Click Proceed.

>>

>> 14. Click OK when following completion of the recovery operation a

>> message

>> appears indicating a successful recovery operation.

>>

>> 15. Remove the Acronis bootable rescue CD and close the Acronis program.

>> The

>> system will reboot. A Windows "Found New Hardware" message followed by

>> the

>> "System Settings Change" message box may appear on the Desktop. If they

>> do,

>> click Yes for a reboot.

>

> Thank you, Anna, & everyone else who replied. I've been offline for 2

> days

> because of the problem. My problem was that the program simply hung,

> whether I

> used the rescue CD or not. I never got passed step 1 above.

>

> The solution was to download the latest build for Version 9, create & new

> rescue disk, & go from there. I was able to restore my system. Should

> anyone have this problem in the future, I have 3 pieces of advice. (1) If

> you

> update True Image, keep a copy of the downloadable update on your external

> drive, or on a partition that's not being restored (or even a thumbdrive).

> When I updated TI & restored to an earlier date, it reverted my TI to an

> earlier build, of course.<g> If I hadn't looked at Help About, I wouldn't

> have noticed & next time I tried to restore, I'd have the same problem.

>

> (2) Always give your external drives a name, in addition to the letter.

> When

> using a rescue disk, the drive letter may change.

>

> (3) I experimented by doing a backup from the rescue disk. It takes twice

> as

> long AND is not listed in the log. This has been quite a learning

> experience

> for me. Hope someone else has profited.

> --

> Thanks again,

>

> Phil

February 26, 2008

Re: Recognizing an external drive when rebooting - thanks, solved

Re: Recognizing an external drive when rebooting - thanks, solved

"Bill in Co." <not_really_here@earthlink.net> wrote:

>I must have missed something here, but why did you NEED to create a rescue

>CD, when the Acronis CD itself can boot up and you can restore a previously

>saved backup right from there?

Ummm... maybe because a good many of us bought the program online and

downloaded it rather than wait/pay for a CD??

Just a WAG.

February 26, 2008

Re: Recognizing an external drive when rebooting - thanks, solved

Re: Recognizing an external drive when rebooting - thanks, solved

PD43 wrote:

> "Bill in Co." <not_really_here@earthlink.net> wrote:

>

>> I must have missed something here, but why did you NEED to create a

>> rescue

>> CD, when the Acronis CD itself can boot up and you can restore a

>> previously

>> saved backup right from there?

>

> Ummm... maybe because a good many of us bought the program online and

> downloaded it rather than wait/pay for a CD??

>

> Just a WAG.

Really? Well, that doesn't sound like a very prudent way to get this

particular program, since one really depends on that Acronis program (and

bootable) CD for such occasions.

Actually, I've found that you can find the Acronis True Image 11 program

locally, even in such places as Staples! Or you can mail order it, of

course. Takes only a few days to get here.

February 26, 2008

Re: Recognizing an external drive when rebooting - thanks, solved

Re: Recognizing an external drive when rebooting - thanks, solved

"Bill in Co." <not_really_here@earthlink.net> wrote:

>> Ummm... maybe because a good many of us bought the program online and

>> downloaded it rather than wait/pay for a CD??

>>

>> Just a WAG.

>

>Really? Well, that doesn't sound like a very prudent way to get this

>particular program, since one really depends on that Acronis program (and

>bootable) CD for such occasions.

It takes maybe two minutes to download the program from Acronis and

maybe another 30 seconds to make the bootable CD.

I've been doing it that way since version 7.

February 27, 2008

Re: Recognizing an external drive when rebooting - thanks, solved

Re: Recognizing an external drive when rebooting - thanks, solved

I see that PD43 has already responded, but yes, I downloaded the program online,

so I have no Acronis CD. I also put the setup program on a USB thumbdrive &

wrote the old & new serial numbers down, in case I have to reinstall. The only

problem, it now seems, was that the old build would hang. I could probably

restore right from the GUI interface in Windows, rather than the rescue CD,

because it reboots anyhow when it deletes & restores the partition. That would

probably be even faster than using the CD-ROM drive, but since it's currently

isn't "broke", I'm not going to experiment "fixing" it.

--

Cheers,

Phil

"Bill in Co." wrote:

> I must have missed something here, but why did you NEED to create a rescue

> CD, when the Acronis CD itself can boot up and you can restore a previously

> saved backup right from there?

>

> Phil Rabichow wrote:

> > Anna wrote:

> >

> >> "Phil Rabichow" <phrabZZ@ZZ.com> wrote in message

> >> news:47C04D6C.D1BCF63F@ZZ.com...

> >>> Hi All:

> >>> I have WinXP Pro SP-2. I have 2 external drives labeled D & E that are

> >>> hooked up thru USB 2.0 ports. I have a drive imaging program (True

> >>> Image)

> >>> that should restore from one of my external drives to my C drive.

> >>> However,

> >>> it hangs during the reboot process. I'm wondering if it's because it

> >>> can't

> >>> recognize the external drive before Windows boots up. ( I don't expect

> >>> an

> >>> answer here on how to use True Image, as it's not the right forum). But

> >>> I

> >>> would like to know if Windows should recognize the external drive during

> >>> the

> >>> reboot process.

> >>> --

> >>> Thank you in advance.

> >>>

> >>> Phil

> >>

> >> Phil:

> >> A while back we prepared some step-by-step instructions for users working

> >> with the Acronis True Image versions 9 & 10 re restoring a system from

> >> the

> >> archived disk image(s) previously created. These instructions assume the

> >> user will employ the Acronis "Rescue" CD to effect the recovery process.

> >> Note that the instructions refer to versions 9 & 10. I believe, but am

> >> not

> >> certain, that they would also apply to the current version 11.

> >>

> >> I don't know whether the instructions that follow are really relevant to

> >> your problem but thought they might be of some value to you.

> >>

> >> Naturally we're assuming there are no hardware-type problems involved

> >> here

> >> in that your USB external enclosure and the HDD contained therein are

> >> both

> >> non-defective and that the disk image(s) on that HDD were correctly

> >> created.

> >> Anna

> >>

> >> Recovery Process (Disk images): We'll assume the recovery will be to

> >> either

> >> a non-defective HDD that has become unbootable for one reason or another,

> >> or

> >> to a new HDD. The HDD to be restored need not be partitioned/formatted

> >> since

> >> the recovery process will take care of that function.

> >>

> >> Note that in most cases you will be using the Acronis "Bootable Rescue

> >> Media" (CD) that you created when you originally installed the Acronis

> >> program. If you didn't create that bootable CD at that time, you can

> >> create

> >> it now from the Acronis program (assuming You can access the program at

> >> this

> >> time) by clicking on the "Create Bootable Rescue Media" icon on the

> >> opening

> >> Acronis screen and simply going through the screens to create the

> >> bootable

> >> CD.

> >>

> >> Note: If the recovery will be made to a HDD that is still bootable and

> >> you're able to access the Acronis program on that drive, then you can

> >> undertake the recovery process without the need for using the "bootable

> >> rescue" CD.

> >>

> >> 1. With both the drive containing the backup disk images and the drive

> >> you

> >> want to restore connected and with the bootable rescue CD inserted, boot

> >> up.

> >>

> >> 2. At the opening screen, click on "Acronis True Image Home (Full

> >> Version)".

> >>

> >> 3. The program will open after some moments. On the "Pick a Task" screen

> >> that opens, click on "Recovery".

> >>

> >> 4. The "Welcome to the Restore Data Wizard!" screen opens. Click on Next.

> >>

> >> 5. The "Archive Selection" screen opens. Navigate to the drive containing

> >> the backup archive file(s) and select the last incremental backup file or

> >> the original full backup file if no incremental backup files were

> >> subsequently created. Ensure that the correct drive letter and filename

> >> are

> >> entered in the "File name:" text box. Click Next.

> >>

> >> 6. In the Acronis version 9 program, the "Archive Date Selection" screen

> >> opens. Select (highlight) the last incremental backup file from the

> >> listing

> >> and click Next. This screen does not appear in version 10.

> >>

> >> 7. The "Restoration Type Selection" screen opens. Select the option,

> >> "Restore disks or partitions" and click Next.

> >>

> >> 8. The "Partition or Disk to Restore" will open. Click on "Disk 1" and

> >> click

> >> Next.

> >>

> >> 9. After some moments the "Restored Hard Disk Drive Location" screen

> >> opens.

> >> Select (highlight) the HDD to be restored and click Next.

> >>

> >> 10. On the next screen select the "Yes" option to delete all current

> >> partitions on the destination HDD. Click Next.

> >>

> >> 11. On the next screen select the "No" option and click Next.

> >>

> >> 12. On the next screen you have the option to validate the backup archive

> >> before restoration. Click Next.

> >>

> >> 13. The final screen before the restoration operation begins will open.

> >> Confirm that the information as shown is correct. Click Proceed.

> >>

> >> 14. Click OK when following completion of the recovery operation a

> >> message

> >> appears indicating a successful recovery operation.

> >>

> >> 15. Remove the Acronis bootable rescue CD and close the Acronis program.

> >> The

> >> system will reboot. A Windows "Found New Hardware" message followed by

> >> the

> >> "System Settings Change" message box may appear on the Desktop. If they

> >> do,

> >> click Yes for a reboot.

> >

> > Thank you, Anna, & everyone else who replied. I've been offline for 2

> > days

> > because of the problem. My problem was that the program simply hung,

> > whether I

> > used the rescue CD or not. I never got passed step 1 above.

> >

> > The solution was to download the latest build for Version 9, create & new

> > rescue disk, & go from there. I was able to restore my system. Should

> > anyone have this problem in the future, I have 3 pieces of advice. (1) If

> > you

> > update True Image, keep a copy of the downloadable update on your external

> > drive, or on a partition that's not being restored (or even a thumbdrive).

> > When I updated TI & restored to an earlier date, it reverted my TI to an

> > earlier build, of course.<g> If I hadn't looked at Help About, I wouldn't

> > have noticed & next time I tried to restore, I'd have the same problem.

> >

> > (2) Always give your external drives a name, in addition to the letter.

> > When

> > using a rescue disk, the drive letter may change.

> >

> > (3) I experimented by doing a backup from the rescue disk. It takes twice

> > as

> > long AND is not listed in the log. This has been quite a learning

> > experience

> > for me. Hope someone else has profited.

> > --

> > Thanks again,

> >

> > Phil

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