File Download Window Never Completes

[Guest Rick Hamilton]

I cannot download a file from http://www.FMLS.com. Their Tech Support staff is

unable to solve the issue. After I search for homes and receive a list, I

click the Download button to receive a simple text file. The dialogue "File

Download - Security Warning" opens, with three buttons from which to choose:

"Open", "Save", "Cancel". If I click "Save", The Open button is greyed out,

the Save button changes to a greyed out Open Folder button, and the Cancel

button remains available. A piece of paper flies from the Globe icon to the

manilla folder icon, and the file never downloads, nor do a receive the

Browse dialogue which would allow me to choose a folder and type a filename.

The File Download dialogue says Getting File Information: GetData.asp from

fmls.marketlinkx.com. The "Estimated time left" has no value next to it.

The "Download to:" has no value next to it.

The "Transfer rate:" has no value next to it.

The "Close the dialog box when download completes" has a check in it.

 

This behavior exists on two different machines in my office. Both have

XP/SP2, with Norton Internet Security 2007. We have turned Norton off

completely, with no success. We have tried many different settings inside

Internet Explorer Tools/Options/Advanced.

 

Any suggestions are desparately needed. Thank you.

 

Rick

[Guest Peter Foldes]

Re: File Download Window Never Completes

 

Turning off Norton unfortunately most of the time does not disable it. You would need to uninstall Norton as per their uninstall tool available at their site. Download the file and then re-install Norton Security which is a piece of work that does amazing magical tricks with many systems

 

--

Peter

 

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"Rick Hamilton" <RickHamilton@discussions.microsoft.com> wrote in message news:E16E23F2-8C47-48FB-848D-4B6A5D078AFA@microsoft.com...

>I cannot download a file from http://www.FMLS.com. Their Tech Support staff is

> unable to solve the issue. After I search for homes and receive a list, I

> click the Download button to receive a simple text file. The dialogue "File

> Download - Security Warning" opens, with three buttons from which to choose:

> "Open", "Save", "Cancel". If I click "Save", The Open button is greyed out,

> the Save button changes to a greyed out Open Folder button, and the Cancel

> button remains available. A piece of paper flies from the Globe icon to the

> manilla folder icon, and the file never downloads, nor do a receive the

> Browse dialogue which would allow me to choose a folder and type a filename.

> The File Download dialogue says Getting File Information: GetData.asp from

> fmls.marketlinkx.com. The "Estimated time left" has no value next to it.

> The "Download to:" has no value next to it.

> The "Transfer rate:" has no value next to it.

> The "Close the dialog box when download completes" has a check in it.

>

> This behavior exists on two different machines in my office. Both have

> XP/SP2, with Norton Internet Security 2007. We have turned Norton off

> completely, with no success. We have tried many different settings inside

> Internet Explorer Tools/Options/Advanced.

>

> Any suggestions are desparately needed. Thank you.

>

> Rick