Boot failure with 2nd hard drive connected

[Guest Sunny]

Hi, I am seeking help, with trying to help a mate (by phone) with a PC

that failed to boot.

He has an Intel board based P4 running WinXP that has :

a. A SATA hard drive on its own cable,

b. An IDE 2nd hard drive with a DVD Burner on a shared cable.

 

The OS is on the SATA drive © and has failed to boot (after a normal

shut down).

So far the following has been tried :

1. Booting from the CD and attempts to use the repair console.

(Stuck in "examining C")

2. Installing a fresh WinXP on the 2nd hard drive with the SATA

disconnected.

(successful)

3. Boot with original SATA connected.

(Failed - PC just stops booting)

4. Boot with SATA not connected.

(successful)

 

BIOS shows both hard drives, and boot sequence has been altered, to ensure

that the IDE drive boots first.

 

SATA drive has been set to master and slave with no change

 

What would be the next step, to try and get WinXP to boot with the SATA

drive connected so that files can be recovered/transferred to the IDE

drive (now "C')

 

TIA for any help

[Guest GreenieLeBrun]

Re: Boot failure with 2nd hard drive connected

 

 

 

Sunny wrote:

> Hi, I am seeking help, with trying to help a mate (by phone) with a PC

> that failed to boot.

> He has an Intel board based P4 running WinXP that has :

> a. A SATA hard drive on its own cable,

> b. An IDE 2nd hard drive with a DVD Burner on a shared cable.

>

> The OS is on the SATA drive © and has failed to boot (after a normal

> shut down).

> So far the following has been tried :

> 1. Booting from the CD and attempts to use the repair console.

> (Stuck in "examining C")

> 2. Installing a fresh WinXP on the 2nd hard drive with the SATA

> disconnected.

> (successful)

> 3. Boot with original SATA connected.

> (Failed - PC just stops booting)

> 4. Boot with SATA not connected.

> (successful)

>

> BIOS shows both hard drives, and boot sequence has been altered, to

> ensure that the IDE drive boots first.

>

> SATA drive has been set to master and slave with no change

>

> What would be the next step, to try and get WinXP to boot with the

> SATA drive connected so that files can be recovered/transferred to

> the IDE drive (now "C')

>

> TIA for any help

 

 

Sounds like the SATA drive has failed. Go to the drive manufacturer's site

and download their diagnostic software (e.g. Seatools if Seagate or Data

Lifeguard if Western Digital) create the selfbooting floppy or CD , boot

from that and run the diagnostics on the SATA HDD that should tell you if

the drive has died.

[Guest Sunny]

Re: Boot failure with 2nd hard drive connected

 

 

"GreenieLeBrun" <GreenieLeBrun@hotmail.com> wrote in message

news:%23QGoSCAeIHA.5240@TK2MSFTNGP06.phx.gbl...

|

| Sunny wrote:

| > Hi, I am seeking help, with trying to help a mate (by phone) with a PC

| > that failed to boot.

| > He has an Intel board based P4 running WinXP that has :

| > a. A SATA hard drive on its own cable,

| > b. An IDE 2nd hard drive with a DVD Burner on a shared cable.

| >

| > The OS is on the SATA drive © and has failed to boot (after a normal

| > shut down).

| > So far the following has been tried :

| > 1. Booting from the CD and attempts to use the repair console.

| > (Stuck in "examining C")

| > 2. Installing a fresh WinXP on the 2nd hard drive with the SATA

| > disconnected.

| > (successful)

| > 3. Boot with original SATA connected.

| > (Failed - PC just stops booting)

| > 4. Boot with SATA not connected.

| > (successful)

| >

| > BIOS shows both hard drives, and boot sequence has been altered, to

| > ensure that the IDE drive boots first.

| >

| > SATA drive has been set to master and slave with no change

| >

| > What would be the next step, to try and get WinXP to boot with the

| > SATA drive connected so that files can be recovered/transferred to

| > the IDE drive (now "C')

| >

| > TIA for any help

|

|

| Sounds like the SATA drive has failed. Go to the drive manufacturer's

site

| and download their diagnostic software (e.g. Seatools if Seagate or Data

| Lifeguard if Western Digital) create the selfbooting floppy or CD , boot

| from that and run the diagnostics on the SATA HDD that should tell you

if

| the drive has died.

 

Thank you, will do.

[Guest Timothy Daniels]

Re: Boot failure with 2nd hard drive connected

 

"GreenieLeBrun" wrote:

> Sounds like the SATA drive has failed.

 

So why does it boot when the IDE HD is disconnected?

 

*TimDaniels*

[Guest Timothy Daniels]

Re: Boot failure with 2nd hard drive connected

 

Sorry, I got the HDs reversed.

 

*TimDaniels*