Problem installing xp sp2

February 26, 2008

hi,

i'm helping a friend with the following problem :

he has tried to install xp sp2 but it crashed before it finished

(microsoft artikel id 885523 (followed the steps described there

before proceding))

i uninstalled sp2 with the repair console and now i'm trying to

reinstall sp2.

after the setup has backed up the files, made a registry backup and

made a repair point the setup stops with the error : "cannot install

the catalogue files" i translated this from the dutch error "kan

catalogusbestanden niet installeren" so it's possible the translation

is not perfect. I've searched the net for this problem but can't seem

to find anything helpfull.

i've tried reinstalling also in safe mode with same result.

Can someone point me in the right direction please, don't know what to

do.

Thanks for all the help

Marco

February 26, 2008

Re: Problem installing xp sp2

If nothing else, can you do a repair install with an XP cd that is at the

same service pack level as the copy on the hard disk and then upgrade to

SP2?

<marco.stolle@gmail.com> wrote in message

news:530f7f78-67c2-4ac4-adaa-2d1eeb529774@s8g2000prg.googlegroups.com...

> hi,

>

> i'm helping a friend with the following problem :

> he has tried to install xp sp2 but it crashed before it finished

> (microsoft artikel id 885523 (followed the steps described there

> before proceding))

> i uninstalled sp2 with the repair console and now i'm trying to

> reinstall sp2.

> after the setup has backed up the files, made a registry backup and

> made a repair point the setup stops with the error : "cannot install

> the catalogue files" i translated this from the dutch error "kan

> catalogusbestanden niet installeren" so it's possible the translation

> is not perfect. I've searched the net for this problem but can't seem

> to find anything helpfull.

> i've tried reinstalling also in safe mode with same result.

>

> Can someone point me in the right direction please, don't know what to

> do.

>

> Thanks for all the help

>

> Marco

February 28, 2008

Re: Problem installing xp sp2

marco.stolle@gmail.com wrote:

>

> he has tried to install xp sp2 but it crashed before it finished

http://www.bootdisk.com/xptop20.htm#1

--

http://www.bootdisk.com/

February 29, 2008

Re: Problem installing xp sp2

On 26 feb, 19:17, "Colin Barnhorst" <c.barnho...@comcast.net> wrote:

> If nothing else, can you do a repair install with anXPcd that is at the

> same service pack level as the copy on the hard disk and then upgrade toSP2?

>

I did a repair install but now i have the following problem :

when the computer boots it logs on and directly askes to activate the

copy of windows through the internet, when i click ok the system waits

a few seconds and then logs off and gives me the same message, that i

have to activate the copy of windows...

i'm stuck, please help

thanks

Marco

February 29, 2008

Re: Problem installing xp sp2

Consider a clean install of XP. I suspect that there are many problems.

"Marco" <marco.stolle@gmail.com> wrote in message

news:85ffbd2f-cec5-4696-b2f5-669a09e30eec@k2g2000hse.googlegroups.com...

> On 26 feb, 19:17, "Colin Barnhorst" <c.barnho...@comcast.net> wrote:

>> If nothing else, can you do a repair install with anXPcd that is at the

>> same service pack level as the copy on the hard disk and then upgrade

>> toSP2?

>>

> I did a repair install but now i have the following problem :

>

> when the computer boots it logs on and directly askes to activate the

> copy of windows through the internet, when i click ok the system waits

> a few seconds and then logs off and gives me the same message, that i

> have to activate the copy of windows...

>

> i'm stuck, please help

>

> thanks

>

> Marco

February 29, 2008

Re: Problem installing xp sp2

What happens after clicking on the Validate Windows button here? =>

http://www.microsoft.com/genuine/

Alternately, can you Validate here? =>

http://www.microsoft.com/genuine/downloads/Validate.aspx

Windows Genuine Advantage does not validate a copy of Windows XP:

http://support.microsoft.com/kb/916247

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

Marco wrote:

> On 26 feb, 19:17, "Colin Barnhorst" <c.barnho...@comcast.net> wrote:

>> If nothing else, can you do a repair install with anXPcd that is at the

>> same service pack level as the copy on the hard disk and then upgrade

>> toSP2?

>>

> I did a repair install but now i have the following problem :

>

> when the computer boots it logs on and directly askes to activate the

> copy of windows through the internet, when i click ok the system waits

> a few seconds and then logs off and gives me the same message, that i

> have to activate the copy of windows...

>

> i'm stuck, please help

>

> thanks

>

> Marco

February 29, 2008

Re: Problem installing xp sp2

i can't get into windows to do the activation, i just get an alertbox

telling me this version needs to be activated before i can use it,

when i click ok windows logs on and after a few seconds logs off again

and gives me the same message.

i tried booting in save mode but there all i get is a message that

activation cannot be done in save mode and i can't get passed that

message either

rebooting from the xp cdrom gives me no option to do a repair install.

i know i can do a clean install but that is for me the (last) easy

solution, i would rather fix this problem.

is it possible to disable the activation request from the recovery

console? or any other way?

thanks

Marco

On 29 feb, 18:02, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> What happens after clicking on the Validate Windows button here? =>http://www.microsoft.com/genuine/

>

> Alternately, can you Validate here? =>http://www.microsoft.com/genuine/downloads/Validate.aspx

>

> Windows Genuine Advantage does not validate a copy of Windows XP:http://support.microsoft.com/kb/916247

>

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Adminhttp://aumha.net

> DTS-Lhttp://dts-l.net/

>

> Marco wrote:

> > On 26 feb, 19:17, "Colin Barnhorst" <c.barnho...@comcast.net> wrote:

> >> If nothing else, can you do a repair install with anXPcd that is at the

> >> same service pack level as the copy on the hard disk and then upgrade

> >> toSP2?

>

> > I did a repair install but now i have the following problem :

>

> > when the computer boots it logs on and directly askes to activate the

> > copy of windows through the internet, when i click ok the system waits

> > a few seconds and then logs off and gives me the same message, that i

> > have to activate the copy of windows...

>

> > i'm stuck, please help

>

> > thanks

>

> > Marco

February 29, 2008

Re: Problem installing xp sp2

Did you try the links I posted?

Marco wrote:

> i can't get into windows to do the activation, i just get an alertbox

> telling me this version needs to be activated before i can use it,

> when i click ok windows logs on and after a few seconds logs off again

> and gives me the same message.

> i tried booting in save mode but there all i get is a message that

> activation cannot be done in save mode and i can't get passed that

> message either

>

> rebooting from the xp cdrom gives me no option to do a repair install.

>

> i know i can do a clean install but that is for me the (last) easy

> solution, i would rather fix this problem.

>

> is it possible to disable the activation request from the recovery

> console? or any other way?

>

> On 29 feb, 18:02, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

>> What happens after clicking on the Validate Windows button here?

>> => http://www.microsoft.com/genuine/

>>

>> Alternately, can you Validate here?

>> => http://www.microsoft.com/genuine/downloads/Validate.aspx

>>

>> Windows Genuine Advantage does not validate a copy of Windows

>> XP: http://support.microsoft.com/kb/916247

>>

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Adminhttp://aumha.net

>> DTS-Lhttp://dts-l.net/

>>

>> Marco wrote:

>>> On 26 feb, 19:17, "Colin Barnhorst" <c.barnho...@comcast.net> wrote:

>>>> If nothing else, can you do a repair install with anXPcd that is at the

>>>> same service pack level as the copy on the hard disk and then upgrade

>>>> toSP2?

>>

>>> I did a repair install but now i have the following problem :

>>

>>> when the computer boots it logs on and directly askes to activate the

>>> copy of windows through the internet, when i click ok the system waits

>>> a few seconds and then logs off and gives me the same message, that i

>>> have to activate the copy of windows...

>>

>>> i'm stuck, please help

>>

>>> thanks

>>

>>> Marco

March 1, 2008

Re: Problem installing xp sp2

Dear Robear

the first link shows information about validating and gives 2 buttons

to validate windows and office

the second link validates windows

the third link lets you troubleshoot from within windows

but for the 3 links you have to be able to get into windows, and that

is part of my problem, i can't get into windows

help

Marco

On 29 feb, 20:04, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> Did you try the links I posted?

>

> Marco wrote:

> > i can't get into windows to do the activation, i just get an alertbox

> > telling me this version needs to be activated before i can use it,

> > when i click ok windows logs on and after a few seconds logs off again

> > and gives me the same message.

> > i tried booting in save mode but there all i get is a message that

> > activation cannot be done in save mode and i can't get passed that

> > message either

>

> > rebooting from the xp cdrom gives me no option to do a repair install.

>

> > i know i can do a clean install but that is for me the (last) easy

> > solution, i would rather fix this problem.

>

> > is it possible to disable the activation request from the recovery

> > console? or any other way?

>

> > On 29 feb, 18:02, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> >> What happens after clicking on the Validate Windows button here?

> >> =>http://www.microsoft.com/genuine/

>

> >> Alternately, can you Validate here?

> >> =>http://www.microsoft.com/genuine/downloads/Validate.aspx

>

> >> Windows Genuine Advantage does not validate a copy of Windows

> >> XP:http://support.microsoft.com/kb/916247

>

> >> --

> >> ~Robear Dyer (PA Bear)

> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >> AumHa VSOP & Adminhttp://aumha.net

> >> DTS-Lhttp://dts-l.net/

>

> >> Marco wrote:

> >>> On 26 feb, 19:17, "Colin Barnhorst" <c.barnho...@comcast.net> wrote:

> >>>> If nothing else, can you do a repair install with anXPcd that is at the

> >>>> same service pack level as the copy on the hard disk and then upgrade

> >>>> toSP2?

>

> >>> I did a repair install but now i have the following problem :

>

> >>> when the computer boots it logs on and directly askes to activate the

> >>> copy of windows through the internet, when i click ok the system waits

> >>> a few seconds and then logs off and gives me the same message, that i

> >>> have to activate the copy of windows...

>

> >>> i'm stuck, please help

>

> >>> thanks

>

> >>> Marco

March 1, 2008

Re: Problem installing xp sp2

On 1 mrt, 06:19, Marco <marco.sto...@gmail.com> wrote:

> Dear Robear

>

> the first link shows information about validating and gives 2 buttons

> to validate windows and office

> the second link validates windows

> the third link lets you troubleshoot from within windows

>

> but for the 3 links you have to be able to get into windows, and that

> is part of my problem, i can't get into windows

>

> help

>

> Marco

>

> On 29 feb, 20:04, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

>

> > Did you try the links I posted?

>

> > Marco wrote:

> > > i can't get into windows to do the activation, i just get an alertbox

> > > telling me this version needs to be activated before i can use it,

> > > when i click ok windows logs on and after a few seconds logs off again

> > > and gives me the same message.

> > > i tried booting in save mode but there all i get is a message that

> > > activation cannot be done in save mode and i can't get passed that

> > > message either

>

> > > rebooting from the xp cdrom gives me no option to do a repair install.

>

> > > i know i can do a clean install but that is for me the (last) easy

> > > solution, i would rather fix this problem.

>

> > > is it possible to disable the activation request from the recovery

> > > console? or any other way?

>

> > > On 29 feb, 18:02, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> > >> What happens after clicking on the Validate Windows button here?

> > >> =>http://www.microsoft.com/genuine/

>

> > >> Alternately, can you Validate here?

> > >> =>http://www.microsoft.com/genuine/downloads/Validate.aspx

>

> > >> Windows Genuine Advantage does not validate a copy of Windows

> > >> XP:http://support.microsoft.com/kb/916247

>

> > >> --

> > >> ~Robear Dyer (PA Bear)

> > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> > >> AumHa VSOP & Adminhttp://aumha.net

> > >> DTS-Lhttp://dts-l.net/

>

> > >> Marco wrote:

> > >>> On 26 feb, 19:17, "Colin Barnhorst" <c.barnho...@comcast.net> wrote:

> > >>>> If nothing else, can you do a repair install with anXPcd that is at the

> > >>>> same service pack level as the copy on the hard disk and then upgrade

> > >>>> toSP2?

>

> > >>> I did a repair install but now i have the following problem :

>

> > >>> when the computer boots it logs on and directly askes to activate the

> > >>> copy of windows through the internet, when i click ok the system waits

> > >>> a few seconds and then logs off and gives me the same message, that i

> > >>> have to activate the copy of windows...

>

> > >>> i'm stuck, please help

>

> > >>> thanks

>

> > >>> Marco

Extra info

this morning i tried to go back into the recovery console to repeat

the uninstall (of the already uninstalled) sp2 in the hope of getting

a previous registry that didn't contain the instruction to activate

but i can't get into recovery console because now it asks me for an

administrator pasword (that previously was blank) and doesn't accept a

blank one.

i think unless i get response from a miracle worker clean install this

sunday is about to be nessesary

thanks

Marco

March 1, 2008

Re: Problem installing xp sp2

Try activating via telephone:

http://www.microsoft.com/licensing/resources/vol/numbers.mspx

Also see:

Description of Microsoft Product Activation:

http://support.microsoft.com/kb/302806

--

~PA Bear

Marco wrote:

> Dear Robear

>

> the first link shows information about validating and gives 2 buttons

> to validate windows and office

> the second link validates windows

> the third link lets you troubleshoot from within windows

>

> but for the 3 links you have to be able to get into windows, and that

> is part of my problem, i can't get into windows

>

> help

>

> Marco

>

> On 29 feb, 20:04, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

>> Did you try the links I posted?

>>

>> Marco wrote:

>>> i can't get into windows to do the activation, i just get an alertbox

>>> telling me this version needs to be activated before i can use it,

>>> when i click ok windows logs on and after a few seconds logs off again

>>> and gives me the same message.

>>> i tried booting in save mode but there all i get is a message that

>>> activation cannot be done in save mode and i can't get passed that

>>> message either

>>

>>> rebooting from the xp cdrom gives me no option to do a repair install.

>>

>>> i know i can do a clean install but that is for me the (last) easy

>>> solution, i would rather fix this problem.

>>

>>> is it possible to disable the activation request from the recovery

>>> console? or any other way?

>>

>>> On 29 feb, 18:02, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

>>>> What happens after clicking on the Validate Windows button here?

>>>> =>http://www.microsoft.com/genuine/

>>

>>>> Alternately, can you Validate here?

>>>> =>http://www.microsoft.com/genuine/downloads/Validate.aspx

>>

>>>> Windows Genuine Advantage does not validate a copy of Windows

>>>> XP:http://support.microsoft.com/kb/916247

>>

>>>> --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>> AumHa VSOP & Adminhttp://aumha.net

>>>> DTS-Lhttp://dts-l.net/

>>

>>>> Marco wrote:

>>>>> On 26 feb, 19:17, "Colin Barnhorst" <c.barnho...@comcast.net> wrote:

>>>>>> If nothing else, can you do a repair install with anXPcd that is at

>>>>>> the

>>>>>> same service pack level as the copy on the hard disk and then upgrade

>>>>>> toSP2?

>>

>>>>> I did a repair install but now i have the following problem :

>>

>>>>> when the computer boots it logs on and directly askes to activate the

>>>>> copy of windows through the internet, when i click ok the system waits

>>>>> a few seconds and then logs off and gives me the same message, that i

>>>>> have to activate the copy of windows...

>>

>>>>> i'm stuck, please help

>>

>>>>> thanks

>>

>>>>> Marco

March 1, 2008

Re: Problem installing xp sp2

The problem is he has an operable Windows. Obviously he has no activation

screen to have open when he calls.

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:%23L4fwK2eIHA.4140@TK2MSFTNGP04.phx.gbl...

> Try activating via telephone:

> http://www.microsoft.com/licensing/resources/vol/numbers.mspx

>

> Also see:

>

> Description of Microsoft Product Activation:

> http://support.microsoft.com/kb/302806

> --

> ~PA Bear

>

> Marco wrote:

>> Dear Robear

>>

>> the first link shows information about validating and gives 2 buttons

>> to validate windows and office

>> the second link validates windows

>> the third link lets you troubleshoot from within windows

>>

>> but for the 3 links you have to be able to get into windows, and that

>> is part of my problem, i can't get into windows

>>

>> help

>>

>> Marco

>>

>> On 29 feb, 20:04, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

>>> Did you try the links I posted?

>>>

>>> Marco wrote:

>>>> i can't get into windows to do the activation, i just get an alertbox

>>>> telling me this version needs to be activated before i can use it,

>>>> when i click ok windows logs on and after a few seconds logs off again

>>>> and gives me the same message.

>>>> i tried booting in save mode but there all i get is a message that

>>>> activation cannot be done in save mode and i can't get passed that

>>>> message either

>>>

>>>> rebooting from the xp cdrom gives me no option to do a repair install.

>>>

>>>> i know i can do a clean install but that is for me the (last) easy

>>>> solution, i would rather fix this problem.

>>>

>>>> is it possible to disable the activation request from the recovery

>>>> console? or any other way?

>>>

>>>> On 29 feb, 18:02, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

>>>>> What happens after clicking on the Validate Windows button here?

>>>>> =>http://www.microsoft.com/genuine/

>>>

>>>>> Alternately, can you Validate here?

>>>>> =>http://www.microsoft.com/genuine/downloads/Validate.aspx

>>>

>>>>> Windows Genuine Advantage does not validate a copy of Windows

>>>>> XP:http://support.microsoft.com/kb/916247

>>>

>>>>> --

>>>>> ~Robear Dyer (PA Bear)

>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>>> AumHa VSOP & Adminhttp://aumha.net

>>>>> DTS-Lhttp://dts-l.net/

>>>

>>>>> Marco wrote:

>>>>>> On 26 feb, 19:17, "Colin Barnhorst" <c.barnho...@comcast.net> wrote:

>>>>>>> If nothing else, can you do a repair install with anXPcd that is at

>>>>>>> the

>>>>>>> same service pack level as the copy on the hard disk and then

>>>>>>> upgrade

>>>>>>> toSP2?

>>>

>>>>>> I did a repair install but now i have the following problem :

>>>

>>>>>> when the computer boots it logs on and directly askes to activate the

>>>>>> copy of windows through the internet, when i click ok the system

>>>>>> waits

>>>>>> a few seconds and then logs off and gives me the same message, that i

>>>>>> have to activate the copy of windows...

>>>

>>>>>> i'm stuck, please help

>>>

>>>>>> thanks

>>>

>>>>>> Marco

>

March 1, 2008

Re: Problem installing xp sp2

Correction: "operable" sb "inoperable" Sorry about that.

"Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message

news:6A87385D-851B-4F72-A74D-88D2D4970946@microsoft.com...

> The problem is he has an operable Windows. Obviously he has no activation

> screen to have open when he calls.

>

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> news:%23L4fwK2eIHA.4140@TK2MSFTNGP04.phx.gbl...

>> Try activating via telephone:

>> http://www.microsoft.com/licensing/resources/vol/numbers.mspx

>>

>> Also see:

>>

>> Description of Microsoft Product Activation:

>> http://support.microsoft.com/kb/302806

>> --

>> ~PA Bear

>>

>> Marco wrote:

>>> Dear Robear

>>>

>>> the first link shows information about validating and gives 2 buttons

>>> to validate windows and office

>>> the second link validates windows

>>> the third link lets you troubleshoot from within windows

>>>

>>> but for the 3 links you have to be able to get into windows, and that

>>> is part of my problem, i can't get into windows

>>>

>>> help

>>>

>>> Marco

>>>

>>> On 29 feb, 20:04, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

>>>> Did you try the links I posted?

>>>>

>>>> Marco wrote:

>>>>> i can't get into windows to do the activation, i just get an alertbox

>>>>> telling me this version needs to be activated before i can use it,

>>>>> when i click ok windows logs on and after a few seconds logs off again

>>>>> and gives me the same message.

>>>>> i tried booting in save mode but there all i get is a message that

>>>>> activation cannot be done in save mode and i can't get passed that

>>>>> message either

>>>>

>>>>> rebooting from the xp cdrom gives me no option to do a repair install.

>>>>

>>>>> i know i can do a clean install but that is for me the (last) easy

>>>>> solution, i would rather fix this problem.

>>>>

>>>>> is it possible to disable the activation request from the recovery

>>>>> console? or any other way?

>>>>

>>>>> On 29 feb, 18:02, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

>>>>>> What happens after clicking on the Validate Windows button here?

>>>>>> =>http://www.microsoft.com/genuine/

>>>>

>>>>>> Alternately, can you Validate here?

>>>>>> =>http://www.microsoft.com/genuine/downloads/Validate.aspx

>>>>

>>>>>> Windows Genuine Advantage does not validate a copy of Windows

>>>>>> XP:http://support.microsoft.com/kb/916247

>>>>

>>>>>> --

>>>>>> ~Robear Dyer (PA Bear)

>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>>>> AumHa VSOP & Adminhttp://aumha.net

>>>>>> DTS-Lhttp://dts-l.net/

>>>>

>>>>>> Marco wrote:

>>>>>>> On 26 feb, 19:17, "Colin Barnhorst" <c.barnho...@comcast.net> wrote:

>>>>>>>> If nothing else, can you do a repair install with anXPcd that is at

>>>>>>>> the

>>>>>>>> same service pack level as the copy on the hard disk and then

>>>>>>>> upgrade

>>>>>>>> toSP2?

>>>>

>>>>>>> I did a repair install but now i have the following problem :

>>>>

>>>>>>> when the computer boots it logs on and directly askes to activate

>>>>>>> the

>>>>>>> copy of windows through the internet, when i click ok the system

>>>>>>> waits

>>>>>>> a few seconds and then logs off and gives me the same message, that

>>>>>>> i

>>>>>>> have to activate the copy of windows...

>>>>

>>>>>>> i'm stuck, please help

>>>>

>>>>>>> thanks

>>>>

>>>>>>> Marco

>>

>

March 2, 2008

Re: Problem installing xp sp2

Hello everyone

i just want to let you know i did a clean install,

so case closed

thanks for the response

marco

March 2, 2008

Re: Problem installing xp sp2

Might come in handy now:

Updates are not installed successfully from Windows Update, from Microsoft

Update, or by using Automatic Updates after you repair a Windows XP

installation:

http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

Marco wrote:

> Hello everyone

>

> i just want to let you know i did a clean install,

>

> so case closed

>

> thanks for the response

>

> marco

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