windows installer continually tries to open

[Guest Shamymax]

since yesterday the installer has tried to load the STDRET.msi file package

for no apparent reason. A box pops up saying while Windows configures MS

Office XP Standard. It then says that the file is on Office CD and to load

CD. My copy was preloaded. It then give an error message 1706 setup cannot

find file. I cannot find this installer package anywhere on my system, there

are no msi packages waiting. I also turn off windows installer it has no

effect. I even did a system restore to an earlier time, no help. I have never

experienced anything like this. It deactivated my MS Word shortcut. I have

spent 7 to 8 hours trying to fix this and no resolution, please I need help

[Guest GreenieLeBrun]

Re: windows installer continually tries to open

 

 

 

Shamymax wrote:

> since yesterday the installer has tried to load the STDRET.msi file

> package for no apparent reason. A box pops up saying while Windows

> configures MS Office XP Standard. It then says that the file is on

> Office CD and to load CD. My copy was preloaded. It then give an

> error message 1706 setup cannot find file. I cannot find this

> installer package anywhere on my system, there are no msi packages

> waiting. I also turn off windows installer it has no effect. I even

> did a system restore to an earlier time, no help. I have never

> experienced anything like this. It deactivated my MS Word shortcut. I

> have spent 7 to 8 hours trying to fix this and no resolution, please

> I need help

 

This may help:-

 

Windows Installer Cleanup Utility

http://windowsxp.mvps.org/MSICLEAN.htm

[Guest Shamymax]

Re: windows installer continually tries to open

 

Thanks for the info. Before I use the cleanup utility I want to make sure of

one thing. Since my Office XP suite was preloaded and I don't have the CDs,

do I need them to to reinstall or can I just reinstall from Add/Remove folder

using repair? Thanks for any advice

 

 

run" wrote:

>

>

> Shamymax wrote:

> > since yesterday the installer has tried to load the STDRET.msi file

> > package for no apparent reason. A box pops up saying while Windows

> > configures MS Office XP Standard. It then says that the file is on

> > Office CD and to load CD. My copy was preloaded. It then give an

> > error message 1706 setup cannot find file. I cannot find this

> > installer package anywhere on my system, there are no msi packages

> > waiting. I also turn off windows installer it has no effect. I even

> > did a system restore to an earlier time, no help. I have never

> > experienced anything like this. It deactivated my MS Word shortcut. I

> > have spent 7 to 8 hours trying to fix this and no resolution, please

> > I need help

>

> This may help:-

>

> Windows Installer Cleanup Utility

> http://windowsxp.mvps.org/MSICLEAN.htm

>

>

>

[Guest GreenieLeBrun]

Re: windows installer continually tries to open

 

 

 

Shamymax wrote:

> Thanks for the info. Before I use the cleanup utility I want to make

> sure of one thing. Since my Office XP suite was preloaded and I don't

> have the CDs, do I need them to to reinstall or can I just reinstall

> from Add/Remove folder using repair? Thanks for any advice

>

>

> run" wrote:

>

>>

>>

>> Shamymax wrote:

>>> since yesterday the installer has tried to load the STDRET.msi file

>>> package for no apparent reason. A box pops up saying while Windows

>>> configures MS Office XP Standard. It then says that the file is on

>>> Office CD and to load CD. My copy was preloaded. It then give an

>>> error message 1706 setup cannot find file. I cannot find this

>>> installer package anywhere on my system, there are no msi packages

>>> waiting. I also turn off windows installer it has no effect. I even

>>> did a system restore to an earlier time, no help. I have never

>>> experienced anything like this. It deactivated my MS Word shortcut.

>>> I have spent 7 to 8 hours trying to fix this and no resolution,

>>> please I need help

>>

>> This may help:-

>>

>> Windows Installer Cleanup Utility

>> http://windowsxp.mvps.org/MSICLEAN.htm

 

I can't answer that but I would have thought that that Office would have

been included on your restore disks, check the documentation that came with

the computer, BUT before you do anything back up your important data to an

external drive or CD's etc, things can and do go wrong at times.

[Guest Shamymax]

Re: windows installer continually tries to open

 

Thanks,

 

"GreenieLeBrun" wrote:

>

>

> Shamymax wrote:

> > Thanks for the info. Before I use the cleanup utility I want to make

> > sure of one thing. Since my Office XP suite was preloaded and I don't

> > have the CDs, do I need them to to reinstall or can I just reinstall

> > from Add/Remove folder using repair? Thanks for any advice

> >

> >

> > run" wrote:

> >

> >>

> >>

> >> Shamymax wrote:

> >>> since yesterday the installer has tried to load the STDRET.msi file

> >>> package for no apparent reason. A box pops up saying while Windows

> >>> configures MS Office XP Standard. It then says that the file is on

> >>> Office CD and to load CD. My copy was preloaded. It then give an

> >>> error message 1706 setup cannot find file. I cannot find this

> >>> installer package anywhere on my system, there are no msi packages

> >>> waiting. I also turn off windows installer it has no effect. I even

> >>> did a system restore to an earlier time, no help. I have never

> >>> experienced anything like this. It deactivated my MS Word shortcut.

> >>> I have spent 7 to 8 hours trying to fix this and no resolution,

> >>> please I need help

> >>

> >> This may help:-

> >>

> >> Windows Installer Cleanup Utility

> >> http://windowsxp.mvps.org/MSICLEAN.htm

>

> I can't answer that but I would have thought that that Office would have

> been included on your restore disks, check the documentation that came with

> the computer, BUT before you do anything back up your important data to an

> external drive or CD's etc, things can and do go wrong at times.

>

>

>

[Guest Shamymax]

RE: windows installer continually tries to open

 

Just as oddly as it started the problem seemsto have disappeared. I do

remember that I had removed active sync 4.5 from my system and redownloaded

the application but did not run it. That is when the installer went haywire.

Last night I installed the active sync but the problem continued. WHen I

turned on my computer this morning it came up one time but I haven't had a

problem since, ah the sweet mysteries of life. THanks for the posts

 

"Shamymax" wrote:

> since yesterday the installer has tried to load the STDRET.msi file package

> for no apparent reason. A box pops up saying while Windows configures MS

> Office XP Standard. It then says that the file is on Office CD and to load

> CD. My copy was preloaded. It then give an error message 1706 setup cannot

> find file. I cannot find this installer package anywhere on my system, there

> are no msi packages waiting. I also turn off windows installer it has no

> effect. I even did a system restore to an earlier time, no help. I have never

> experienced anything like this. It deactivated my MS Word shortcut. I have

> spent 7 to 8 hours trying to fix this and no resolution, please I need help