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"Send to" doesn't open e-mail form

Guest Mike Burke

By Guest Mike Burke
in Windows XP

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Guest Mike Burke

Guest Mike Burke

Posted
Posted

I originally thought this might be an Outlook problem, but I've since decided

that there may be an Windows XP setting preventing me from right clicking a

file and using "Send to - Mail Recipient". I'm using Windows XP Professional,

Office 2003 and Outlook is set as my default mail program (Unless Windows

Live Messenger hijacked it without leaving traces.) When I click on a picture

I get the "resize" dialog box, but no e-mail form ever opens up. When I click

on a text file, no e-mail form shows up. have switched between Outlook's

default mail form and using Word 2003 as the default editor, and neither

chice makes any difference; I still don't get the form.

 

I have never run across this problem before, and any help would be

appreciated. Thanks,

 

Mike

--

"The mind is quicker than you think!"

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Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: "Send to" doesn't open e-mail form

 

Reassert OL as the default Mail Client. See

http://www.slipstick.com/config/defaultmailer.htm

 

Also make sure it's the default for Mail in Set Program Access and Defaults.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

Mike Burke wrote:

> I originally thought this might be an Outlook problem, but I've since

> decided that there may be an Windows XP setting preventing me from right

> clicking a file and using "Send to - Mail Recipient". I'm using Windows XP

> Professional, Office 2003 and Outlook is set as my default mail program

> (Unless Windows Live Messenger hijacked it without leaving traces.) When I

> click on a picture I get the "resize" dialog box, but no e-mail form ever

> opens up. When I click on a text file, no e-mail form shows up. have

> switched between Outlook's default mail form and using Word 2003 as the

> default editor, and neither chice makes any difference; I still don't get

> the form.

>

> I have never run across this problem before, and any help would be

> appreciated. Thanks,

>

> Mike

Guest Mike Burke

Guest Mike Burke

Posted
Posted

Re: "Send to" doesn't open e-mail form

 

I had already done these actions, but thanks for the suggestions.

 

Actually, running the process monitor from Sysinternals showes that Outlook

and Word are trying to open:

 

100689 2:17:47.3754771

PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

Desktop\Preferences SUCCESS Desired Access: Read

100690 2:17:47.3754871

PM MioNet.exe 1876 RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS Desired Access: Read

100691 2:17:47.3755377

PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4, Data:

00 00 00 00

100692 2:17:47.3755475

PM MioNet.exe 1876 RegQueryValue HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User Name SUCCESS Type: REG_SZ, Length: 14, Data: Shelly

100693 2:17:47.3755740

PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4, Data:

00 00 00 00

100694 2:17:47.3755847

PM MioNet.exe 1876 RegCloseKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS

100695 2:17:47.3756007

PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

Desktop\Preferences SUCCESS

100696 2:17:47.3756228

PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query Value,

Enumerate Sub Keys

100697 2:17:47.3756429

PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query Value,

Enumerate Sub Keys

100698 2:17:47.3756646

PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

Desktop\Preferences SUCCESS Desired Access: Read

100699 2:17:47.3756884

PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10, Data:

01 00 00 00 02 00 00 00 33 00

100700 2:17:47.3757042

PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10, Data:

01 00 00 00 02 00 00 00 33 00

100701 2:17:47.3757223

PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

Desktop\Preferences SUCCESS

100702 2:17:47.3757370

PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query Value,

Enumerate Sub Keys

100703 2:17:47.3757523

PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query Value,

Enumerate Sub Keys

 

I get a single entry for Word and then nothing. I thought it might be Google

Destop, but I uninstalled GD and I have the same problem.

 

I will run processmon on a working sytem and compare the outputs, but I was

hoping some genius in this group had a possible solution based on similar

experiences.

 

Thanks,

 

Mike

--

"The mind is quicker than you think!"

 

 

"PA Bear [MS MVP]" wrote:

> Reassert OL as the default Mail Client. See

> http://www.slipstick.com/config/defaultmailer.htm

>

> Also make sure it's the default for Mail in Set Program Access and Defaults.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

>

> Mike Burke wrote:

> > I originally thought this might be an Outlook problem, but I've since

> > decided that there may be an Windows XP setting preventing me from right

> > clicking a file and using "Send to - Mail Recipient". I'm using Windows XP

> > Professional, Office 2003 and Outlook is set as my default mail program

> > (Unless Windows Live Messenger hijacked it without leaving traces.) When I

> > click on a picture I get the "resize" dialog box, but no e-mail form ever

> > opens up. When I click on a text file, no e-mail form shows up. have

> > switched between Outlook's default mail form and using Word 2003 as the

> > default editor, and neither chice makes any difference; I still don't get

> > the form.

> >

> > I have never run across this problem before, and any help would be

> > appreciated. Thanks,

> >

> > Mike

>

>

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: "Send to" doesn't open e-mail form

 

Forwarded to OL General via crosspost.

 

[by any chance have you ever installed Windows Live Mail and then decided

against using it?]

 

Outlook-specific newsgroups include:

 

http://news://msnews.microsoft.com/microsoft.public.outlook.general

http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

http://news://msnews.microsoft.com/microsoft.public.outlook.contacts

http://news://msnews.microsoft.com/microsoft.public.outlook.installation

http://news://msnews.microsoft.com/microsoft.public.outlook.interop

http://news://msnews.microsoft.com/microsoft.public.outlook.printing

http://news://msnews.microsoft.com/microsoft.public.outlook.bcm

http://news://msnews.microsoft.com/microsoft.public.outlook.fax

http://news://msnews.microsoft.com/microsoft.public.outlook.program_addins

http://news://msnews.microsoft.com/microsoft.public.outlook.program_forms

http://news://msnews.microsoft.com/microsoft.public.outlook.program_vba

http://news://msnews.microsoft.com/microsoft.public.outlook.teamfolders

http://news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil

--

~PA Bear

 

Mike Burke wrote:

> I had already done these actions, but thanks for the suggestions.

>

> Actually, running the process monitor from Sysinternals showes that

> Outlook

> and Word are trying to open:

>

> 100689 2:17:47.3754771

> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

> Desktop\Preferences SUCCESS Desired Access: Read

> 100690 2:17:47.3754871

> PM MioNet.exe 1876 RegOpenKey

> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS Desired

> Access: Read 100691 2:17:47.3755377

> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,

> Data:

> 00 00 00 00

> 100692 2:17:47.3755475

> PM MioNet.exe 1876 RegQueryValue

> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User Name

> SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740

> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,

> Data:

> 00 00 00 00

> 100694 2:17:47.3755847

> PM MioNet.exe 1876 RegCloseKey

> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS 100695

> 2:17:47.3756007

> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

> Desktop\Preferences SUCCESS

> 100696 2:17:47.3756228

> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query

> Value,

> Enumerate Sub Keys

> 100697 2:17:47.3756429

> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query

> Value,

> Enumerate Sub Keys

> 100698 2:17:47.3756646

> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

> Desktop\Preferences SUCCESS Desired Access: Read

> 100699 2:17:47.3756884

> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,

> Data:

> 01 00 00 00 02 00 00 00 33 00

> 100700 2:17:47.3757042

> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,

> Data:

> 01 00 00 00 02 00 00 00 33 00

> 100701 2:17:47.3757223

> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

> Desktop\Preferences SUCCESS

> 100702 2:17:47.3757370

> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query

> Value,

> Enumerate Sub Keys

> 100703 2:17:47.3757523

> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query

> Value,

> Enumerate Sub Keys

>

> I get a single entry for Word and then nothing. I thought it might be

> Google

> Destop, but I uninstalled GD and I have the same problem.

>

> I will run processmon on a working sytem and compare the outputs, but I

> was

> hoping some genius in this group had a possible solution based on similar

> experiences.

>

> Thanks,

>

> Mike

>

>> Reassert OL as the default Mail Client. See

>> http://www.slipstick.com/config/defaultmailer.htm

>>

>> Also make sure it's the default for Mail in Set Program Access and

>> Defaults. --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>>

>> Mike Burke wrote:

>>> I originally thought this might be an Outlook problem, but I've since

>>> decided that there may be an Windows XP setting preventing me from right

>>> clicking a file and using "Send to - Mail Recipient". I'm using Windows

>>> XP

>>> Professional, Office 2003 and Outlook is set as my default mail program

>>> (Unless Windows Live Messenger hijacked it without leaving traces.) When

>>> I

>>> click on a picture I get the "resize" dialog box, but no e-mail form

>>> ever

>>> opens up. When I click on a text file, no e-mail form shows up. have

>>> switched between Outlook's default mail form and using Word 2003 as the

>>> default editor, and neither chice makes any difference; I still don't

>>> get

>>> the form.

>>>

>>> I have never run across this problem before, and any help would be

>>> appreciated. Thanks,

>>>

>>> Mike

Guest Mike Burke

Guest Mike Burke

Posted
Posted

Re: "Send to" doesn't open e-mail form

 

It looks like Live mail is, in fact, installed on this system. Is this a

known issue? I didn't see anything on when I searched.

 

Mike

--

"The mind is quicker than you think!"

 

 

"PA Bear [MS MVP]" wrote:

> Forwarded to OL General via crosspost.

>

> [by any chance have you ever installed Windows Live Mail and then decided

> against using it?]

>

> Outlook-specific newsgroups include:

>

> http://news://msnews.microsoft.com/microsoft.public.outlook.general

> http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

> http://news://msnews.microsoft.com/microsoft.public.outlook.contacts

> http://news://msnews.microsoft.com/microsoft.public.outlook.installation

> http://news://msnews.microsoft.com/microsoft.public.outlook.interop

> http://news://msnews.microsoft.com/microsoft.public.outlook.printing

> http://news://msnews.microsoft.com/microsoft.public.outlook.bcm

> http://news://msnews.microsoft.com/microsoft.public.outlook.fax

> http://news://msnews.microsoft.com/microsoft.public.outlook.program_addins

> http://news://msnews.microsoft.com/microsoft.public.outlook.program_forms

> http://news://msnews.microsoft.com/microsoft.public.outlook.program_vba

> http://news://msnews.microsoft.com/microsoft.public.outlook.teamfolders

> http://news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil

> --

> ~PA Bear

>

> Mike Burke wrote:

> > I had already done these actions, but thanks for the suggestions.

> >

> > Actually, running the process monitor from Sysinternals showes that

> > Outlook

> > and Word are trying to open:

> >

> > 100689 2:17:47.3754771

> > PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

> > Desktop\Preferences SUCCESS Desired Access: Read

> > 100690 2:17:47.3754871

> > PM MioNet.exe 1876 RegOpenKey

> > HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS Desired

> > Access: Read 100691 2:17:47.3755377

> > PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> > Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,

> > Data:

> > 00 00 00 00

> > 100692 2:17:47.3755475

> > PM MioNet.exe 1876 RegQueryValue

> > HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User Name

> > SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740

> > PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> > Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,

> > Data:

> > 00 00 00 00

> > 100694 2:17:47.3755847

> > PM MioNet.exe 1876 RegCloseKey

> > HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS 100695

> > 2:17:47.3756007

> > PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

> > Desktop\Preferences SUCCESS

> > 100696 2:17:47.3756228

> > PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

> > Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query

> > Value,

> > Enumerate Sub Keys

> > 100697 2:17:47.3756429

> > PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

> > Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query

> > Value,

> > Enumerate Sub Keys

> > 100698 2:17:47.3756646

> > PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

> > Desktop\Preferences SUCCESS Desired Access: Read

> > 100699 2:17:47.3756884

> > PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> > Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,

> > Data:

> > 01 00 00 00 02 00 00 00 33 00

> > 100700 2:17:47.3757042

> > PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> > Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,

> > Data:

> > 01 00 00 00 02 00 00 00 33 00

> > 100701 2:17:47.3757223

> > PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

> > Desktop\Preferences SUCCESS

> > 100702 2:17:47.3757370

> > PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

> > Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query

> > Value,

> > Enumerate Sub Keys

> > 100703 2:17:47.3757523

> > PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

> > Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query

> > Value,

> > Enumerate Sub Keys

> >

> > I get a single entry for Word and then nothing. I thought it might be

> > Google

> > Destop, but I uninstalled GD and I have the same problem.

> >

> > I will run processmon on a working sytem and compare the outputs, but I

> > was

> > hoping some genius in this group had a possible solution based on similar

> > experiences.

> >

> > Thanks,

> >

> > Mike

> >

> >> Reassert OL as the default Mail Client. See

> >> http://www.slipstick.com/config/defaultmailer.htm

> >>

> >> Also make sure it's the default for Mail in Set Program Access and

> >> Defaults. --

> >> ~Robear Dyer (PA Bear)

> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >> AumHa VSOP & Admin http://aumha.net

> >> DTS-L http://dts-l.net/

> >>

> >>

> >> Mike Burke wrote:

> >>> I originally thought this might be an Outlook problem, but I've since

> >>> decided that there may be an Windows XP setting preventing me from right

> >>> clicking a file and using "Send to - Mail Recipient". I'm using Windows

> >>> XP

> >>> Professional, Office 2003 and Outlook is set as my default mail program

> >>> (Unless Windows Live Messenger hijacked it without leaving traces.) When

> >>> I

> >>> click on a picture I get the "resize" dialog box, but no e-mail form

> >>> ever

> >>> opens up. When I click on a text file, no e-mail form shows up. have

> >>> switched between Outlook's default mail form and using Word 2003 as the

> >>> default editor, and neither chice makes any difference; I still don't

> >>> get

> >>> the form.

> >>>

> >>> I have never run across this problem before, and any help would be

> >>> appreciated. Thanks,

> >>>

> >>> Mike

>

>

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: "Send to" doesn't open e-mail form

 

Yes, installing Windows Live Mail is known to "hijack" the default Mail

Client. I'd recommend uninstalling it via Add/Remove Programs if you want

to continue using OL as your default.

--

~PA Bear

 

Mike Burke wrote:

> It looks like Live mail is, in fact, installed on this system. Is this a

> known issue? I didn't see anything on when I searched.

>

> Mike

>

>> Forwarded to OL General via crosspost.

>>

>> [by any chance have you ever installed Windows Live Mail and then decided

>> against using it?]

>>

>> Outlook-specific newsgroups include:

>>

>> http://news://msnews.microsoft.com/microsoft.public.outlook.general

>> http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

>> http://news://msnews.microsoft.com/microsoft.public.outlook.contacts

>> http://news://msnews.microsoft.com/microsoft.public.outlook.installation

>> http://news://msnews.microsoft.com/microsoft.public.outlook.interop

>> http://news://msnews.microsoft.com/microsoft.public.outlook.printing

>> http://news://msnews.microsoft.com/microsoft.public.outlook.bcm

>> http://news://msnews.microsoft.com/microsoft.public.outlook.fax

>> http://news://msnews.microsoft.com/microsoft.public.outlook.program_addins

>> http://news://msnews.microsoft.com/microsoft.public.outlook.program_forms

>> http://news://msnews.microsoft.com/microsoft.public.outlook.program_vba

>> http://news://msnews.microsoft.com/microsoft.public.outlook.teamfolders

>> http://news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil

>> --

>> ~PA Bear

>>

>> Mike Burke wrote:

>>> I had already done these actions, but thanks for the suggestions.

>>>

>>> Actually, running the process monitor from Sysinternals showes that

>>> Outlook

>>> and Word are trying to open:

>>>

>>> 100689 2:17:47.3754771

>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

>>> Desktop\Preferences SUCCESS Desired Access: Read

>>> 100690 2:17:47.3754871

>>> PM MioNet.exe 1876 RegOpenKey

>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS Desired

>>> Access: Read 100691 2:17:47.3755377

>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

>>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,

>>> Data:

>>> 00 00 00 00

>>> 100692 2:17:47.3755475

>>> PM MioNet.exe 1876 RegQueryValue

>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User Name

>>> SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740

>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

>>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,

>>> Data:

>>> 00 00 00 00

>>> 100694 2:17:47.3755847

>>> PM MioNet.exe 1876 RegCloseKey

>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS 100695

>>> 2:17:47.3756007

>>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

>>> Desktop\Preferences SUCCESS

>>> 100696 2:17:47.3756228

>>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

>>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query

>>> Value,

>>> Enumerate Sub Keys

>>> 100697 2:17:47.3756429

>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

>>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query

>>> Value,

>>> Enumerate Sub Keys

>>> 100698 2:17:47.3756646

>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

>>> Desktop\Preferences SUCCESS Desired Access: Read

>>> 100699 2:17:47.3756884

>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

>>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,

>>> Data:

>>> 01 00 00 00 02 00 00 00 33 00

>>> 100700 2:17:47.3757042

>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

>>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,

>>> Data:

>>> 01 00 00 00 02 00 00 00 33 00

>>> 100701 2:17:47.3757223

>>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

>>> Desktop\Preferences SUCCESS

>>> 100702 2:17:47.3757370

>>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

>>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query

>>> Value,

>>> Enumerate Sub Keys

>>> 100703 2:17:47.3757523

>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

>>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query

>>> Value,

>>> Enumerate Sub Keys

>>>

>>> I get a single entry for Word and then nothing. I thought it might be

>>> Google

>>> Destop, but I uninstalled GD and I have the same problem.

>>>

>>> I will run processmon on a working sytem and compare the outputs, but I

>>> was

>>> hoping some genius in this group had a possible solution based on

>>> similar

>>> experiences.

>>>

>>> Thanks,

>>>

>>> Mike

>>>

>>>> Reassert OL as the default Mail Client. See

>>>> http://www.slipstick.com/config/defaultmailer.htm

>>>>

>>>> Also make sure it's the default for Mail in Set Program Access and

>>>> Defaults. --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>> AumHa VSOP & Admin http://aumha.net

>>>> DTS-L http://dts-l.net/

>>>>

>>>>

>>>> Mike Burke wrote:

>>>>> I originally thought this might be an Outlook problem, but I've since

>>>>> decided that there may be an Windows XP setting preventing me from

>>>>> right

>>>>> clicking a file and using "Send to - Mail Recipient". I'm using

>>>>> Windows

>>>>> XP

>>>>> Professional, Office 2003 and Outlook is set as my default mail

>>>>> program

>>>>> (Unless Windows Live Messenger hijacked it without leaving traces.)

>>>>> When

>>>>> I

>>>>> click on a picture I get the "resize" dialog box, but no e-mail form

>>>>> ever

>>>>> opens up. When I click on a text file, no e-mail form shows up. have

>>>>> switched between Outlook's default mail form and using Word 2003 as

>>>>> the

>>>>> default editor, and neither chice makes any difference; I still don't

>>>>> get

>>>>> the form.

>>>>>

>>>>> I have never run across this problem before, and any help would be

>>>>> appreciated. Thanks,

>>>>>

>>>>> Mike

Guest Mike Burke

Guest Mike Burke

Posted
Posted

Re: "Send to" doesn't open e-mail form

 

That fixed it. Thank you very much.

 

Mike

--

"The mind is quicker than you think!"

 

 

"PA Bear [MS MVP]" wrote:

> Yes, installing Windows Live Mail is known to "hijack" the default Mail

> Client. I'd recommend uninstalling it via Add/Remove Programs if you want

> to continue using OL as your default.

> --

> ~PA Bear

>

> Mike Burke wrote:

> > It looks like Live mail is, in fact, installed on this system. Is this a

> > known issue? I didn't see anything on when I searched.

> >

> > Mike

> >

> >> Forwarded to OL General via crosspost.

> >>

> >> [by any chance have you ever installed Windows Live Mail and then decided

> >> against using it?]

> >>

> >> Outlook-specific newsgroups include:

> >>

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.general

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.contacts

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.installation

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.interop

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.printing

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.bcm

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.fax

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.program_addins

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.program_forms

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.program_vba

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.teamfolders

> >> http://news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil

> >> --

> >> ~PA Bear

> >>

> >> Mike Burke wrote:

> >>> I had already done these actions, but thanks for the suggestions.

> >>>

> >>> Actually, running the process monitor from Sysinternals showes that

> >>> Outlook

> >>> and Word are trying to open:

> >>>

> >>> 100689 2:17:47.3754771

> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

> >>> Desktop\Preferences SUCCESS Desired Access: Read

> >>> 100690 2:17:47.3754871

> >>> PM MioNet.exe 1876 RegOpenKey

> >>> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS Desired

> >>> Access: Read 100691 2:17:47.3755377

> >>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> >>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,

> >>> Data:

> >>> 00 00 00 00

> >>> 100692 2:17:47.3755475

> >>> PM MioNet.exe 1876 RegQueryValue

> >>> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User Name

> >>> SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740

> >>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> >>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,

> >>> Data:

> >>> 00 00 00 00

> >>> 100694 2:17:47.3755847

> >>> PM MioNet.exe 1876 RegCloseKey

> >>> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS 100695

> >>> 2:17:47.3756007

> >>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

> >>> Desktop\Preferences SUCCESS

> >>> 100696 2:17:47.3756228

> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

> >>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query

> >>> Value,

> >>> Enumerate Sub Keys

> >>> 100697 2:17:47.3756429

> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

> >>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query

> >>> Value,

> >>> Enumerate Sub Keys

> >>> 100698 2:17:47.3756646

> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

> >>> Desktop\Preferences SUCCESS Desired Access: Read

> >>> 100699 2:17:47.3756884

> >>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> >>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,

> >>> Data:

> >>> 01 00 00 00 02 00 00 00 33 00

> >>> 100700 2:17:47.3757042

> >>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

> >>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,

> >>> Data:

> >>> 01 00 00 00 02 00 00 00 33 00

> >>> 100701 2:17:47.3757223

> >>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

> >>> Desktop\Preferences SUCCESS

> >>> 100702 2:17:47.3757370

> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

> >>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query

> >>> Value,

> >>> Enumerate Sub Keys

> >>> 100703 2:17:47.3757523

> >>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

> >>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query

> >>> Value,

> >>> Enumerate Sub Keys

> >>>

> >>> I get a single entry for Word and then nothing. I thought it might be

> >>> Google

> >>> Destop, but I uninstalled GD and I have the same problem.

> >>>

> >>> I will run processmon on a working sytem and compare the outputs, but I

> >>> was

> >>> hoping some genius in this group had a possible solution based on

> >>> similar

> >>> experiences.

> >>>

> >>> Thanks,

> >>>

> >>> Mike

> >>>

> >>>> Reassert OL as the default Mail Client. See

> >>>> http://www.slipstick.com/config/defaultmailer.htm

> >>>>

> >>>> Also make sure it's the default for Mail in Set Program Access and

> >>>> Defaults. --

> >>>> ~Robear Dyer (PA Bear)

> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >>>> AumHa VSOP & Admin http://aumha.net

> >>>> DTS-L http://dts-l.net/

> >>>>

> >>>>

> >>>> Mike Burke wrote:

> >>>>> I originally thought this might be an Outlook problem, but I've since

> >>>>> decided that there may be an Windows XP setting preventing me from

> >>>>> right

> >>>>> clicking a file and using "Send to - Mail Recipient". I'm using

> >>>>> Windows

> >>>>> XP

> >>>>> Professional, Office 2003 and Outlook is set as my default mail

> >>>>> program

> >>>>> (Unless Windows Live Messenger hijacked it without leaving traces.)

> >>>>> When

> >>>>> I

> >>>>> click on a picture I get the "resize" dialog box, but no e-mail form

> >>>>> ever

> >>>>> opens up. When I click on a text file, no e-mail form shows up. have

> >>>>> switched between Outlook's default mail form and using Word 2003 as

> >>>>> the

> >>>>> default editor, and neither chice makes any difference; I still don't

> >>>>> get

> >>>>> the form.

> >>>>>

> >>>>> I have never run across this problem before, and any help would be

> >>>>> appreciated. Thanks,

> >>>>>

> >>>>> Mike

>

>

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: "Send to" doesn't open e-mail form

 

YW & thanks for your feedback, Mike. Good thing I acted on my hunch! <wink>

 

Mike Burke wrote:

> That fixed it. Thank you very much.

>

> Mike

>

>> Yes, installing Windows Live Mail is known to "hijack" the default Mail

>> Client. I'd recommend uninstalling it via Add/Remove Programs if you

>> want

>> to continue using OL as your default.

>> --

>> ~PA Bear

>>

>> Mike Burke wrote:

>>> It looks like Live mail is, in fact, installed on this system. Is this a

>>> known issue? I didn't see anything on when I searched.

>>>

>>> Mike

>>>

>>>> Forwarded to OL General via crosspost.

>>>>

>>>> [by any chance have you ever installed Windows Live Mail and then

>>>> decided

>>>> against using it?]

>>>>

>>>> Outlook-specific newsgroups include:

>>>>

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.general

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.configuration

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.contacts

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.installation

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.interop

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.printing

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.bcm

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.fax

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.program_addins

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.program_forms

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.program_vba

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.teamfolders

>>>> http://news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil

>>>> --

>>>> ~PA Bear

>>>>

>>>> Mike Burke wrote:

>>>>> I had already done these actions, but thanks for the suggestions.

>>>>>

>>>>> Actually, running the process monitor from Sysinternals showes that

>>>>> Outlook

>>>>> and Word are trying to open:

>>>>>

>>>>> 100689 2:17:47.3754771

>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

>>>>> Desktop\Preferences SUCCESS Desired Access: Read

>>>>> 100690 2:17:47.3754871

>>>>> PM MioNet.exe 1876 RegOpenKey

>>>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS

>>>>> Desired

>>>>> Access: Read 100691 2:17:47.3755377

>>>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

>>>>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,

>>>>> Data:

>>>>> 00 00 00 00

>>>>> 100692 2:17:47.3755475

>>>>> PM MioNet.exe 1876 RegQueryValue

>>>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User

>>>>> Name

>>>>> SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740

>>>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

>>>>> Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,

>>>>> Data:

>>>>> 00 00 00 00

>>>>> 100694 2:17:47.3755847

>>>>> PM MioNet.exe 1876 RegCloseKey

>>>>> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS 100695

>>>>> 2:17:47.3756007

>>>>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

>>>>> Desktop\Preferences SUCCESS

>>>>> 100696 2:17:47.3756228

>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

>>>>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query

>>>>> Value,

>>>>> Enumerate Sub Keys

>>>>> 100697 2:17:47.3756429

>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

>>>>> Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query

>>>>> Value,

>>>>> Enumerate Sub Keys

>>>>> 100698 2:17:47.3756646

>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google

>>>>> Desktop\Preferences SUCCESS Desired Access: Read

>>>>> 100699 2:17:47.3756884

>>>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

>>>>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,

>>>>> Data:

>>>>> 01 00 00 00 02 00 00 00 33 00

>>>>> 100700 2:17:47.3757042

>>>>> PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google

>>>>> Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,

>>>>> Data:

>>>>> 01 00 00 00 02 00 00 00 33 00

>>>>> 100701 2:17:47.3757223

>>>>> PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google

>>>>> Desktop\Preferences SUCCESS

>>>>> 100702 2:17:47.3757370

>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google

>>>>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query

>>>>> Value,

>>>>> Enumerate Sub Keys

>>>>> 100703 2:17:47.3757523

>>>>> PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google

>>>>> Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query

>>>>> Value,

>>>>> Enumerate Sub Keys

>>>>>

>>>>> I get a single entry for Word and then nothing. I thought it might be

>>>>> Google

>>>>> Destop, but I uninstalled GD and I have the same problem.

>>>>>

>>>>> I will run processmon on a working sytem and compare the outputs, but

>>>>> I

>>>>> was

>>>>> hoping some genius in this group had a possible solution based on

>>>>> similar

>>>>> experiences.

>>>>>

>>>>> Thanks,

>>>>>

>>>>> Mike

>>>>>

>>>>>> Reassert OL as the default Mail Client. See

>>>>>> http://www.slipstick.com/config/defaultmailer.htm

>>>>>>

>>>>>> Also make sure it's the default for Mail in Set Program Access and

>>>>>> Defaults. --

>>>>>> ~Robear Dyer (PA Bear)

>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>>>> AumHa VSOP & Admin http://aumha.net

>>>>>> DTS-L http://dts-l.net/

>>>>>>

>>>>>>

>>>>>> Mike Burke wrote:

>>>>>>> I originally thought this might be an Outlook problem, but I've

>>>>>>> since

>>>>>>> decided that there may be an Windows XP setting preventing me from

>>>>>>> right

>>>>>>> clicking a file and using "Send to - Mail Recipient". I'm using

>>>>>>> Windows

>>>>>>> XP

>>>>>>> Professional, Office 2003 and Outlook is set as my default mail

>>>>>>> program

>>>>>>> (Unless Windows Live Messenger hijacked it without leaving traces.)

>>>>>>> When

>>>>>>> I

>>>>>>> click on a picture I get the "resize" dialog box, but no e-mail form

>>>>>>> ever

>>>>>>> opens up. When I click on a text file, no e-mail form shows up.

>>>>>>> have

>>>>>>> switched between Outlook's default mail form and using Word 2003 as

>>>>>>> the

>>>>>>> default editor, and neither chice makes any difference; I still

>>>>>>> don't

>>>>>>> get

>>>>>>> the form.

>>>>>>>

>>>>>>> I have never run across this problem before, and any help would be

>>>>>>> appreciated. Thanks,

>>>>>>>

>>>>>>> Mike

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